Operational Manager

Job Description

Job Title: Operational and Service Manager Location: Ajmer, Rajasthan Industry: Legal Services Job Type: Full-Time Salary: ₹25,000 – ₹40,000 per month (based on experience and skills) Office Timing: 9:30 AM to 7:00 PM (Monday to Saturday) About Us We are a reputed legal firm committed to delivering high-quality legal services and exceptional client experiences. As we continue to grow, we are looking for a dedicated Operational and Service Manager to oversee daily operations and client service delivery, ensuring smooth workflow and high standards across departments. Key Responsibilities: Oversee day-to-day office operations to ensure efficiency and compliance with firm policies. Act as the primary point of contact for clients regarding service-related queries and concerns. Coordinate with legal teams to ensure timely delivery of client services and case updates. Manage internal schedules, appointments, and follow-ups. Maintain records and reports related to operational performance and client feedback. Support HR and admin functions, including attendance, staff coordination, and basic compliance checks. Implement process improvements to enhance productivity and service quality. Ensure timely billing and documentation with accuracy. Liaise with vendors and service providers as needed. Requirements: Bachelor's degree in Business Administration, Management, Law, or a related field. Prior experience in operations, client service, or office management (experience in legal industry preferred but not mandatory). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook) and basic office software. Ability to work independently with a problem-solving mindset. Why Join Us? Professional and growth-oriented work environment Opportunity to work with experienced legal professionals Stable work hours with a structured reporting system Career growth potential within the organization Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person