Manager Information Systems

Job Description

What you will do In this vital role you will be responsible for supporting and maintaining the Veeva Vault Quality system and its hosted applications like Quality-Docs, QMS, Veeva Vault Manager and etc. The role entails fostering platform reliability and efficiency through streamlined release management and establishing a consistent DevOps and CI/CD framework. The role will be working closely with collaborators to understand support requirements and ensure that solutions are scalable, secure, and aligned with business goals. The role will be involved in defining and ensuring the validated state of the Veeva Vault Quality. Roles & Responsibilities: Lead delivery of overall product and product features from concept to end of life management of the product team, comprised of engineers, product owners, and data scientists to ensure that business, quality, and functional goals are met with each product release Drives excellence and quality for product releases, collaborating with partner teams Hands-on experience with rapid prototyping and can quickly translate concepts into working code Provide technical guidance and mentorship to junior developers Incorporate and prioritize feature requests into product roadmap; Able to translate roadmap into execution Design and implement usability, quality, and delivery of a product or feature Plan releases and upgrades with no impacts to business Hands on expertise in driving quality and best in class Agile engineering practices Encourage and motivate the product team to deliver innovative and exciting solutions with an appropriate sense of urgency Manages progress of work and addresses production issues during sprints Communication with partners to make sure goals are clear and the vision is aligned with business objectives Direct management and staff development of team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree in computer science or STEM major with a minimum of 5 years of Information Systems experience OR Bachelors degree in computer science or STEM major with a minimum of 7 years of Information Systems experience. Must-Have Skills: Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent. Thorough understanding of modern web application development and delivery, Gen AI applications development, data integration and enterprise data fabric concepts, methodologies, and technologies (e.g. AWS technologies, Databricks) Prior hands-on experience with full-stack development, including back-end web and APIs using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc). Demonstrated experience in navigating matrix organization and leading change. Define success metrics for developer productivity metrics; on a monthly/quarterly basis analyze how the product team is performing against established KPIs. Preferred Qualifications: Strong influencing skills, influence stakeholders and be able to balance priorities Prior experience in vendor management Prior experience in biotechnology or pharma industry Professional Certifications: AWS Certified Solutions Architect (preferred) Certified DevOps Engineer (preferred) Certified Agile Leader or similar (preferred) Soft Skills: Strong desire for continuous learning to pick new tools/technologies. High attention to detail is essential with critical thinking ability Should be an active contributor to technological communities/forums Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable Established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies Excellent organizational and time-management skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills.