Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - Java 17 and SpringBoot 3 Overview To drive our future growth, we need to dramatically scale our existing platform. Ethoca s growth is explosive, and only great problem-solvers, collaborators, and thinkers can help us take it to the next level. We want to hire leaders that are eager to have influence on scaling processes, people, and technology. We believe in decoupled micro-service and distributed systems. We strive to keep codebases small and manageable. We are interested in reactive design patterns that will make our systems more resilient and responsive yet remain elastic to change. As we proceed through our technology roadmap, we are evaluating new community endorsed technologies for every tier of our platform. Our backend tiers are JVM-based. We are using or considering technologies like Spring Boot 3, Angular,, Azure, REST, Chef, Terraform, Splunk and so on. Role: Work as a member of an agile team to design, build, test, and deploy new products and features Produce high quality code while employing community accepted testing principles, best practices, and tooling Conduct peer code reviews, providing feedback around logical implementation, and best practice improvement opportunities around patterns, algorithms, library usage, etc. Push for better Development Practices, better Code, better Solutions Provide technical guidance, support and mentoring to more junior team members Make significant contributions to architectural decisions Make technology recommendations that balance business needs and technical requirements Proactively understand stakeholder needs, goals, expectations and viewpoints to deliver results Effectively host technology education forums (i.e. Technology Brown Bag Session) around relevant topics for the wider organization All about you: Deep understanding and significant experience of Java, JVM, and Spring ecosystem Deep understand ETL processes, document databases, data models, object/entity relationship, and relational databases Expert at building and managing REST APIs Experience of Cloud Native Development targeting a major Cloud Provider Experience of modern frontend frameworks such as Anglar or React Experience crafting single page applications (SPA s) as well as distributed systems using Java 8, Spring Boot 2.6 Experience of Test Driven Development Solid Understanding of DevOps Knowledge of Continuous Integration & Delivery principles with an eye for automation and IaC Experience building distributed data platforms with high availability concerns and are easily horizontally scaled Not afraid to speak your mind about software design and on the flip side handle any criticism of your ideas with grace Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II Job Summary : We are seeking a skilled and experienced BizOps Engineer to join our team. The ideal candidate will have 5 to 6 years of experience in Java, Oracle EBS technical support, and BizOps functions. This role requires a comprehensive understanding of regulatory requirements, data management, and audit trails. The successful candidate will be responsible for monitoring and managing integration pipelines, ensuring compliance with regulatory mandates, and supporting overall BizOps functions. Role: Th role of Business Operations is to be the production readiness steward for the platform. This is achieved by closely collaborating with developers to design, build, implement, and support technology services. A Business Operations Engineer ensures operational criteria such as system availability, capacity, performance, monitoring, self-healing, and deployment automation are incorporated throughout the delivery process. Business Operations plays a pivotal role in leading the DevOps transformation at Mastercard through our tooling and by advocating for change and standards across development, quality, release, and product organizations. This transformation is accomplished through daily operations with a focus on triage and root cause analysis, understanding the business impact of our products. The goal of every BizOps team is to shift left to be more proactive and upfront in the development process, and to manage production and change activities proactively to maximize customer experience and increase the overall value of supported applications. BizOps teams also prioritize risk management by integrating all activities with an overarching responsibility for compliance and risk mitigation across all environments. A BizOps focus includes streamlining and standardizing traditional application-specific support activities and centralizing interaction points for both internal and external partners by effectively communicating with all key stakeholders. Ultimately, the role of BizOps aligns Product and Customer Focused priorities with Operational needs. We regularly review our run state from both an internal perspective and provide feedback to our development partners on how we can improve the customer experience of our applications. Knowledge / Experience: Demonstrated experience as a technical expert in Oracle EBS R12, specifically within financial modules (AP, AR, CM, FA, GL). Extensive experience with Java, including J2EE, JavaScript, JSP, Spring Boot, Spring (MVC, Security), Tomcat 8+, Hibernate, SQL, RDBMS (Oracle), and Web-services (JSON and SOAP). Proficient in designing and developing RESTful APIs and Web Services using Java and Spring Boot and deploying them on one of the public cloud platforms. Thorough understanding of CI/CD principles and tools such as Jenkins, Chef, Habitat, GIT, Maven, Sonar, and Checkmarx. Strong expertise in Oracle Databases, SQL, and PL/SQL development. Familiarity with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerability management. Proficient in using Putty, TOAD, and Remedy tools. Competent in Linux and Unix Shell Scripting. Working knowledge of monitoring and analysis tools like Dynatrace, Splunk, and XLR. Skills/ Abilities: Ability to be energetic, detail-oriented, proactive and function independently under pressure, with a high degree of initiative and self-motivation to achieve results. Ability to quickly learn new technologies, frameworks and tools, support multiple concurrent activities, and interface with external/internal resources. Ability to handle pressure situations without compromising processes. Ability to manage multiple priorities simultaneously. Result-oriented, self-driven and goal-oriented abilities. Personal attributes include strong logical and analytical skills, design skills, and effective written and verbal communication skills. Strong communication skills, both verbal and written, along with strong relationship, collaboration, and organizational skills. Education: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Title and Summary Associate Managing Consultant Associate Managing Consultant - Strategy & Transformation Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client s overall strategy, performance, and operations. Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines Lead team and external meetings, and lead or co-lead project management Contribute to the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Experience managing clients or internal stakeholders Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise MBA or master s degree with relevant specialization (not required)

Our Purpose Title and Summary Associate Managing Consultant Associate Managing Consultant - Business Experimentation Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants advise executives on business decisions using Mastercard s industry-leading predictive analytics SaaS platform, Test & Learn . They work with customers to identify key priorities, then design and run business experiments to establish which ideas work and how to deploy them. Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn Manage working relationship with client managers, and act as trusted and reliable partner Provide analytical and technical subject matter expertise and drive client success through Test & Learn adoption and competency Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems using Test & Learn , synthesize analyses into relevant findings, and create impactful storylines Lead team and external meetings, and lead or co-lead project management Contribute to the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Qualifications Basic qualifications Undergraduate degree with analytical experience in consulting, analytics, or data science Experience managing clients or internal stakeholders Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Logical, structured thinking and affinity for statistical and numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise MBA or master s degree with relevant specialization (not required)

Our Purpose Title and Summary Manager - Product Management-Technical Overview: Mastercard is a technology company in the Global Payments Industry. We operate the world s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities - such as shopping, travelling, running a business and managing finances - easier, more secure and more efficient for everyone. Enterprise Data Accessibility (EDA) program of Data & Analytics department under Services Org, looking for Manager in Software Engineering to lead, mentor and coach software engineering teams to build, enhance and deliver internal or market-facing Product, and Platforms. Someone who combines deep technical experience with great people management skills and can help elevate our teams and our approach to engineering. We are seeking a highly motivated and experienced Lead Product Manager - Technical to drive innovation and execution within the Enterprise Data Accessibility - Data Serving & Conveyance Engineering team. This role will be responsible for shaping the product strategy, defining the roadmap, and leading cross-functional teams to deliver scalable data solutions. The ideal candidate will have a strong technical background, experience with data platforms, and a passion for enabling enterprise-wide data accessibility. Responsibilities: Define and execute the product strategy and roadmap for data accessibility, serving, and conveyance solutions. Collaborate with engineering, data science, and business teams to develop scalable and high-performance data products. Work closely with internal clients to understand data access needs and translate them into technical requirements. Support the POs to define user stories that capture the functional requirements identified to meet the agreed solution and take responsibility for accepting user stories on build completion on behalf of the PMT team. Drive the development of APIs, microservices architecture, Hybrid multi-cloud data pipelines, BI solutions, SQL and Big Data technologies to enhance data availability and usability. Ensure compliance with data governance, security, and privacy regulations. Leverage AI/ML and advanced analytics to improve data accessibility and decision-making processes. Monitor product performance, gather feedback, and iterate to improve product effectiveness. Stay ahead of industry trends and emerging technologies to drive continuous innovation within the data domain. All about you The ideal candidate for this position should: - Demonstrate the ability to complete technical systems analysis and solutioning. - Solid business analysis skills and knowledge are essential, i.e. the ability to take high level requirements and drill these down into detailed functional requirements under your own initiative - Demonstrate the ability to collaboratively design solutions that both enhance the product offering, and work within the design principles. - Comfortable working at a detailed level with interface specifications & doing related data mappings to and from APIs, data pipeline and other data serving and conveyance solutions - Solid documentation skills, with the ability to define, review and evaluate requirements and identify technical/functional solutions. - Ability to work collaboratively with development and business stakeholders within an Agile team. - Able to communicate effectively with both business & technical audiences. - Payments experience is a plus but not essential. - Empowerment and accountability, demonstrating independent thinking and a collaboration mindset - Committed to deliver on time and to quality. - Willingness to learn and get stuck in.

Client Impact Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firms intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing Relevant teamwork, and client, internal stakeholder and/or vendor management experience Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment with third parties Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Relevant industry expertise and/or experience in product, sales, or marketing technology

Our Purpose Title and Summary Associate Managing Consultant-2 Associate Managing Consultant - Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Create predictive models using segmentation and regression techniques to drive profits Review analytics end-products to ensure accuracy, quality and timeliness. Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings Lead team and external meetings, and lead or co-lead project management Contribute to the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Develop effective working relationships with local and global teams including business partners Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment Experience coaching junior delivery consultants Relevant industry expertise MBA or master s degree with relevant specialization (not required)

Our Purpose Title and Summary Consultant-2 Consultant - Strategy & Transformation Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client s overall strategy, performance, and operations. Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firms intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Relevant client or internal stakeholder management experience Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Experience managing tasks or workstreams in a collaborative team environment with third parties Relevant industry expertise

Our Purpose Title and Summary Risk Analyst, Regulatory and Customer Assurance (India) Overview The Technology Risk Management (TRM) organization is a business enabler and industry leader of technology and security risk management practices, supported by a multi-disciplinary team of top security, technology, and risk professionals. Our mission is to exceed stakeholder expectations by providing enhanced visibility and proactive management of technology risks and ensuring strong security and sound operational environment. The Security Assurance team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our security and technology promises, commitments, and obligations. India is a highly regulated environment requiring a strong risk management program to meet new and existing obligations, including audits of security processes and controls, tokenization practices and data localization compliance. Responsibilities Risk Management Framework/Governance Assist in preparation and maintenance of a consolidated control framework Support preparation of a centralized inventory of security and technology risk management requirements and assurance expectations Risk Management Guidance/Direction Support business owners in analysis of business and functional requirements resulting from regulation and customer contracts; and help identify technology and security risk controls Help assess impact of business, market and regulatory landscape changes on controls and preactices Audit Support Support customer and regulatory examinations; provide documentation and evidence to demonstrate how Mastercard satisfies obligations and commitments Assist in completing customer and regulatory inquiries and requests for information Prepare periodic customer and regulator meetings and reporting Perform compliance monitoring and pre audit readiness reviews Collection, sorting and maintaining audit evidence repository and tracking open items to closure Assist with certification efforts (e.g., SOC, ISO, PCI) Assist in reviewing reports of related parties and review System Audit Reports (SARs) and System Audit Questionnaires (SAQs) to track ecosystem compliance Experience Have knowledge of relevant regulations (e.g., payment and settlement systems, tokenization, Data localization) applicable to India business Have strong understanding of technology and information security risk management practices. Experience in handling regulatory and customer audits, conducting assessments and good understanding of governance, risk and compliance practices Be seen as a trusted advisor who understands business processes and can provide security consultation and advisory Possess excellent communication and people management skills and stakeholder management experience Be culturally aware, sensitive and able to collaborate with cross-regional teams Be a team player with strong business and operations focus Knowledge of Risk and Control Framework standards such as NIST, ISO, PCI-DDS, SOC Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.) Knowledge of Mastercard products and technology, security and other risk management programs and practices desired, a plus but not required

Our Purpose Title and Summary Consultant-1 Specialist Marketing Services - Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Roles and Responsibilities Client Impact Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firms intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing Relevant teamwork, and client, internal stakeholder and/or vendor management experience Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment with third parties Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Relevant industry expertise and/or experience in product, sales, or marketing technology

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of analytics strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firms intellectual capital Receive mentorship from performance analytics leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings Proficiency using data analytics software (e.g., Python, R, SQL, SAS) Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI), or working with Hadoop framework and coding using Impala, Hive, or PySpark Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Experience managing tasks or workstreams in a collaborative team environment Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Relevant industry expertise

Our Purpose Title and Summary Lead BizOps Engineer The Treasury Services BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works Are you a CI/CD geek who loves all things automation Do you have a low tolerance for manual work and look to automate everything you can Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired."

Our Purpose Title and Summary Lead Technical Program Manager Overview The Mastercard Core Payments - Network & Digital Payment Services (part of Product and Engineering) team is looking for a Lead Technical Program Manager to drive delivery to move our eCommerce product and platform strategy forward by consistently innovating and problem-solving. You will manage the implementation of multiple projects/programs ensuring product/engineering strategy goals and requirements are delivered with quality. As Lead TPM, you will interact with product managers, software development managers, developers, and senior leaders across partner teams in the Product and Engineering organization to deliver complex projects and programs. You will define roadmap deliverables, develop program execution plans, align dependencies, track progress, anticipate risks, provide escalation management, make sound trade-off decisions, and balance business needs versus technical constraints. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. You are expected to be detail-oriented, with a solid technical background and excellent problem-solving skills. Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program. Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations. Reports on progress, ensuring dependencies are covered. Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery Responsibilities Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery Deep understanding of the design approaches and technologies utilized in your area Focus on the customer experience, the build and delivery processes and the problems to be solved Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set) Align dependent organizations and remove/mitigate all blocking issues Work directly with external to the organization or external to Mastercard technology providers and customers Work with limited guidance, seeking guidance as needed because the product and delivery strategy is defined. The design is not. Deep understanding of the business and technical requirements for the solutions being built Understand the needs of the engineers and technical operations teams who must build, maintain, and operate the system for the life of the system Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution. Identify, assess, track and mitigate issues and risks at multiple levels Write documentation as required Partner with industry vendors that provide technology or user experience design components that support our architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels Work across teams to optimize processes Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives Skills/Abilities Demonstrated ability to operate with independence and autonomy Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms capabilities and underlying technologies. Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.) Experience working on programs to define and build cloud-native software products as a platform at scale Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks. Enjoys diving deep to understand of the platform s capabilities and underlying technologies. Knowledge of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs. Proven track record of data driven decision-making and applying continuous improvement methodologies across teams. Can debate the delivery strategy with business teams, architects, engineers, and designers Can communicate to executives, peers, and staff with impact, eloquence, and authenticity Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model 14+years technical program delivery experience including time developing and testing software Education: Bachelors in engineering, computer science or related discipline.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Financial Planning & Analysis Overview: Revenue Assurance is one of the key functions within the organization of Corporate Financial Planning and Analysis for Mastercard. This agile cross-functional team leads the global efforts to identify revenue recovery opportunities, assess data compliance challenges, discover improvement opportunities in billing process, drive end-to-end solutions, and recover revenues for Mastercard, by closely partnering with teams in region/product finance, Global Statistics (QMR), GBSC (Billing), Global Business Shared Services, Franchise, and Account Management. This position will report to Director, Financial Planning & Analysis, and is responsible for driving data analytics excellence for revenue assurance function. Do you have an eagle eye for identifying process deficiencies with big and complex datasets Have you used the insights from data analytics to drive revenue impact for the company Role: Partner cross-functionally with internal stakeholders such as Finance, Product, GBSC, etc., to develop analytical toolkit that drives efficiency on issue detection for key initiatives and focuses across corporate and regions Conduct rigorous data analysis from database of MCBS, MyMPA, Enterprise Reporting, Data Warehouse, etc. to identify, research, and resolve revenue leakage; synthesize findings into actional insights and recommendations Support the development of billing efficiencies and facilitate implementation of process improvements that minimize the risk of revenue leakage and reduce manual processes Ensure revenues are collected as a result of revenue assurance initiatives All About You: Bachelor s degree with a major in Business, Finance, or Management Information System is preferred Strong data management and analytic experience Highly proficient in database management & Microsoft Office applications Excellent ability to break down and communicate complex issues Good systematic approach and analytical thinking mindset; pro-active problem solver High level of ownership, business acumen, and entrepreneurship Desire to collaborate with the team and build working relationships across teams and all levels of management Ability to follow up and follow through on time sensitive issues Demonstrate experience in data analytics and using insights to drive impact Demonstrate business acumen, with strong organization skills and strategic orientation Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Business Analyst The Sr. Professional -procure to pay will work in a cross functional team environment comprised of technical staff, application end-users, business owners and external vendors throughout MasterCard Worldwide to provide to provide functional application support for Oracle applications and other procure to pay applications globally. The ideal candidate will demonstrate functional knowledge of General administration I Expense, accounts payable, payments etc. Specifically related to functions in Oracle Applications preferably R12 version. Candidate will also support corporate objectives such as compliance, stewardship, governance, risk management and business continuity as they relate to our global procure to pay applications. Role: Liaison with business owners and technical teams. Perform and own functions like understanding business requirements, formulating technical solutions, mapping business requirements to system functionality, designing and documenting functional requirements. Additionally performing hands-on system configuration and data loads where needed. Strong functional understanding of ERP application either Oracle Applications (R12) or similar, with good awareness of all functional configurations related to modules iExpense, purchasing, supplier maintenance, accounts payable, payments etc. Expected to have prior experience on integrating data between on premise to/from Cloud applications (vice versa) Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed). Apply newer technologies like bots, predictive analytics, mobile tools etc. to ensure automation, analytical reporting and digitized usage of applications. Support and lead efforts on application training and change management specifically for Oracle application and associated processes. Perform activities like creating/modifying reports, dashboards, implementing/updating workflows, purchasing setups, etc. in Oracle applications. Participate in efforts related to testing and documentation of business processes, configuration changes and application updates. All About You : Bachelors or higher degree in Information Systems, Procurement, Sourcing, Finance - or equivalent work experience Knowledge on Oracle application (R12), primarily with modules like iExpense, purchasing, supplier maintenance, accounts payable, payments etc. is preferred Working knowledge on any ERP application is preferred. Proficiency with MS Office applications Excellent written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships Solid active listening and good customer service skills Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager - Revenue Assurance Revenue Assurance is one of the key functions within the organization of Financial Planning and Analysis for Mastercard. This agile cross-functional team leads the global efforts to identify revenue recovery opportunities and discover improvement opportunities in billing process to minimize the risk of revenue leakage for Mastercard, by closely partnering with teams in region/product finance, Global Statistics (QMR), GBSC (Billing), Franchise, Product and Account Management. This position will report to Director, Financial Planning & Analysis, and is responsible for driving end to end reviews for the Revenue Assurance function. Do you have the curiosity and enjoy working in a dynamic environment, where there is constant new learnings Are you self-motivated to look for solutions with little guidance Do you have an eagle eye for identifying process deficiencies with big and complex datasets Have you used the insights from data analytics to drive revenue impact for the company Roles and Responsibilities: Own the Revenue Assurance initiatives in the region, taking a lead and providing analysis and advice to regional product/finance teams on suggested revenue leads Conduct rigorous data analysis from database of MCBS, MyMPA, Enterprise Reporting, Data Warehouse, etc. to identify, research, and resolve revenue leakage; synthesize findings into actionable insights and recommendations Support the development of billing efficiencies and facilitate implementation of process improvements that minimize the risk of revenue leakage and reduce manual processes Ensure revenues are collected as a result of revenue assurance initiatives Perform on-sight / virtual customer QMR reviews for the region as assigned, through pre and post audit standard processes. Manage the Revenue Assurance tracker (P&L and projects), including managing the monthly scorecard and project timeline Communicate results and progress of Revenue Assurance initiatives to regional Management and Finance All about you: Bachelors degree in Finance or Accounting; MBA/CA preferred Strong data management and analytic experience Highly proficient in database management & Microsoft Office applications. Tableau and Alteryx knowledge will be a plus. Excellent ability to break down, attention to detail and communicate complex issues Good systematic approach and analytical thinking mindset; pro-active problem solver High level of ownership, business acumen, and entrepreneurship Desire to collaborate with the team and build working relationships across teams and all levels of management Ability to follow up and follow through on time sensitive issues Demonstrate experience in data analytics and using insights to drive impact Demonstrate business acumen, with strong organization skills and strategic orientation Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview We are the global technology company behind the world s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless . We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities. Our team within Mastercard - Data & Services: The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that are used by some of the worlds largest organizations to make multi-million dollar decisions and grow their businesses. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Data Analytics and AI Solutions (DAAI) Program: Within the D&S Technology Team, the DAAI program is a relatively new program that is comprised of a rich set of products that provide accurate perspectives on Portfolio Optimization, and Ad Insights. Currently, we are enhancing our customer experience with new user interfaces, moving to API and web application-based data publishing to allow for seamless integration in other Mastercard products and externally, utilizing new data sets and algorithms to further analytic capabilities, and generating scalable big data processes. We are looking for an innovative software engineering lead who will lead the technical design and development of an Analytic Foundation. The Analytic Foundation is a suite of individually commercialized analytical capabilities (think prediction as a service, matching as a service or forecasting as a service) that also includes a comprehensive data platform. These services will be offered through a series of APIs that deliver data and insights from various points along a central data store. This individual will partner closely with other areas of the business to build and enhance solutions that drive value for our customers. Engineers work in small, flexible teams. Every team member contributes to designing, building, and testing features. The range of work you will encounter varies from building intuitive, responsive UIs to designing backend data models, architecting data flows, and beyond. There are no rigid organizational structures, and each team uses processes that work best for its members and projects. Here are a few examples of products in our space: Portfolio Optimizer (PO) is a solution that leverages Mastercard s data assets and analytics to allow issuers to identify and increase revenue opportunities within their credit and debit portfolios. Ad Insights uses anonymized and aggregated transaction insights to offer targeting segments that have high likelihood to make purchases within a category to allow for more effective campaign planning and activation. Help found a new, fast-growing engineering team! Position Responsibilities: As a Senior Software Engineer, you will: Play a large role in scoping, design and implementation of complex features Push the boundaries of analytics and powerful, scalable applications Design and implement intuitive, responsive UIs that allow issuers to better understand data and analytics Build and maintain analytics and data models to enable performant and scalable products Ensure a high-quality code base by writing and reviewing performant, well-tested code Mentor junior software engineers and teammates Drive innovative improvements to team development processes Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to scoping and building new modules and features Collaborate across teams with exceptional peers who are passionate about what they do Ideal Candidate Qualifications: 5+ years of full stack engineering experience in an agile production environment Experience leading the design and implementation of large, complex features in full-stack applications Ability to easily move between business, data management, and technical teams; ability to quickly intuit the business use case and identify technical solutions to enable it Experience coaching and mentoring junior teammates Experience leading a large technical effort that spans multiple people and teams Proficiency with Java/Spring Boot, .NET/C#, SQL Server or other object-oriented languages, front-end frameworks, and/or relational database technologies Some proficiency in using Python or Scala, Spark, Hadoop platforms & tools (Hive, Impala, Airflow, NiFi, Scoop), SQL to build Big Data products & platforms Some experience in building and deploying production-level data-driven applications and data processing workflows/pipelines and/or implementing machine learning systems at scale in Java, Scala, or Python Strong technologist with proven track record of learning new technologies and frameworks Customer-centric development approach Passion for analytical / quantitative problem solving Experience identifying and implementing technical improvements to development processes Collaboration skills with experience working with people across roles and geographies Motivation, creativity, self-direction, and desire to thrive on small project teams Superior academic record with a degree in Computer Science or related technical field Strong written and verbal English communication skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Sr Product Manager - Technical, Priceless Platform Sr Product Manager - Technical Overview of Priceless Platform, Mastercard Acquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a Own It mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you. As a Sr Product Manager in the Priceless Platform team, you will be responsible for managing and improving capabilities in new and existing products and deliver them to both our consumer business and our B2B2C business. You will own feature delivery to customers and will have frequent client facing communications and touchpoints. You will collaborate with Engineers, UX designers, and internal stakeholders across multiple geos to define and manage product details and user journeys. You will decompose business and customer requirements into detailed features and functions, work with engineering on sprint deliveries. You will manage business needs, market opportunities, and technology trends, to drive the platform and product roadmap. This role is based in Pune, Mastercard office, and will report to the Director of Product Management in the US. Responsibilities Responsibilities Owns and manages product documentation ensuring features description and associated documentation are clear and easily consumable Elicits and decomposes business requirements into platform requirements and user stories and shares those user stories with engineering teams Coordinates internal forums to collect and identify feature-level development opportunities Prioritizes the backlog Defines the acceptance criteria for user stories Recommends trade-off decisions on platform product features/depth of features/backlog items Enables self-service support and/or works to reduce overhead Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog May participate with the business in customer research to inform platform product feature needs Coordinates with interdependent teams on platform product requirements Keeps close to the design of the user experience Continuously monitors feature development at the feature level adjusting throughout implementation as needed Reviews product demo against acceptance criteria for the feature set Prepares launches and monitors feature performances, adoption, and operational health for feature sets Supports and participates in post-launch demos and reviews and ensures feedback is reincorporated into the feature Stays aligned with GTM plans for the feature set Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues Experience Experience with technical product management and development teams Background or experience working with technology or software platforms Experience working directly with engineers to define and plan technical features Experience working across geos Experience working in a partner/client facing role Knowledge of e-commerce systems, Payments space and API technologies Ideally, have worked on AI powered features Experience working with Figma or other design tools would be beneficial Fast learner on both the technical and business side Is proactive and operates with a sense of urgency and can do attitude Strategic problem solver who can balance big picture strategy with detailed execution Ability to stay organized while handling competing priorities Extensive hands-on experience with developing technical roadmaps, story outlines, writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, constantly evolving environment Strong analytical skills Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Mastercard is a technology company in the Global Payments Industry. We operate the world s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities - such as shopping, travelling, running a business and managing finances - easier, more secure and more efficient for everyone. Mastercard s Data & Services team is a key differentiator for MasterCard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this dynamic team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. We are currently looking for a Senior Technical Program Manager for Business Intelligence platforms within the Data & Services group. You will manage end-to-end delivery of engineering projects for some of our analytics and BI solutions that leverage Mastercard dataset combined with proprietary analytics techniques, to help businesses around the world solve multi-million dollar business problems. Roles and Responsibilities: Successfully lead major projects and complex assignments with broad scope and long-term business implications. Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints Assist in examining commercially available and forthcoming industry technologies related to area of expertise. Research on current and upcoming technologies and application frameworks and provide recommendations. Proactively create and maintain solution and technology road maps. Create detailed cost and time estimates for implementing business solutions, define technical scope and requirements of the project and assist your team with managing scope during the lifecycle of the project. Identify Quality methodology and define Quality Metrics for the Team. Manage multiple scrum teams and be responsible to organize and lead all Agile/SAFe ceremonies. Be accountable for overall progress of the committed projects and enhance processes to streamline deliveries. Develop good technical understanding of product architecture & flows and be able to propose technical solutions. Possess hands-on technical capabilities to track, analyse or resolve critical issues and customer queries. Effectively manage internal and external stake-holders and participate in technical discussions as a representative for your scrum teams. Help customers and the engineering teams make trade-off decisions by considering all the data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution. All About You: Bachelors degree in Information Technology, Computer Science or Engineering or equivalent work experience, with a proven track-record of successfully leading and managing complex programs/projects/products. Advanced level understanding of Agile/SAFe methodologies with a demonstrated experience in organizing Agile/SAFe ceremonies, planning program & iteration deliverables, leading scrum meetings, managing cost & effort estimation and driving prioritization discussions. A solid foundation in Computer Science, with prior hands-on experience on .Net stack and/or Java stack, preferably on web applications and microservices-based software architecture. Strong SQL skills would be a huge plus. Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems. Excellent English communication skills (both written and verbal) and experience with managing internal and external stakeholders at all management levels. High-energy, detail-oriented and proactive, with ability to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Who is Mastercard At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what s next. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All About the Program You Support (Data Platform & Engineering Services): Our Mission: The MasterCard Enterprise Data Warehouse provides robust, high performance, and secure repositories of data assets. Everyday, everywhere these unassailable data assets empower stakeholders to make intelligent, data driven decisions, allowing them to grow, diversify, and build business. Our Vision: We will become the premier data warehouse in the world by enabling cutting edge technology, analytics, business intelligence, visualization, and data science, driving value at MasterCard. Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: Site Reliability Engineering: Serve as the primary contact responsible for ensuring application scalability, performance, and resilience. Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. DevOps/Automation: Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Increase automation and tooling to reduce toil and manual intervention ITSM Practices: Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role Qualifications The ideal candidate will have experience in many of these areas: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Coding or scripting exposure. Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. Experience with algorithms, data structures, scripting, pipeline management, and software design Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Interest in designing, analyzing, and troubleshooting large-scale distributed systems. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood, and monitoring exists to detect anomalies. Preferred Qualifications: (For L7 and above): Coding experience in one or more of the following: C++, Java, Python, Go Experience with algorithms, data structures, scripting, pipeline management, and software design. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in a SRE role or related field. Background on cloud native tooling and orchestration technologies (Kubernetes preferred). Experience in Monitoring tools such as Splunk, Dynatrace. Experience with Java, J2EE, WebServices (SOAP/REST), Spring/Spring Boot is a plus. Experience in production support environments and ITIL processes. Experience with industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, Groovy and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Developing and maintaining cloud solutions on Azure, GCP, or AWS in accordance with best practices. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.