Customer Support Executive (CSE)

0 years

0 Lacs

Noida

Posted:1 day ago| Platform:

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Skills Required

support chat installation payments communication excel word

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title / Designation: Customer Support Executive(Immediate Joiner) Qualification: Any Graduate (B.com Preferred) Experience: 0 – 1 year Company Name: India Internets (Alliance Web Solution Pvt Ltd) Location: Noida Sector 64 Looking for Delhi NCR Candidates OnlySend your resume to hr@indiainternets.com OR send your resume at 9999508919/8810328825 (WhatsApp only) Responsibilities : Respond to customer queries via phone, email, or chat in a timely and professional manner. Diagnose and troubleshoot Email and Web Hosting issues. Help in installation of Email for client via Phone, Email or AnyDesk. Follow up with customers to ensure issues are resolved. Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis. Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals. Payment Follow-up: Follow up with clients on pending payments and ensure timely collections. Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance. Requirements: 1. Good communication and follow-up skills. 2. Ability to manage and keep track of pending tasks and pending payments. 3. Proficiency in Excel, Word and Google Drive. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you having experience in client handling? Language: English (Required) Work Location: In person Speak with the employer +91 9999508919

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