Customer Executive

Job Description

Company Description US Taxation specializes in handling a wide range of US tax returns, including Simple to Complex Returns, FBAR/FATCA compliance, and Double Taxation scenarios. We manage Individual tax filings such as 1040/1040NR forms, State Filings, as well as various other forms like 8843, 843, and 8316. Our expertise encompasses services for Small Businesses, Notices, Amendments, ITIN, W-4 services, and Foreign Income Considerations. Role Description This is a full-time on-site role for a Customer Executive located in Hyderabad. The Customer Executive will be responsible for ensuring high levels of customer satisfaction by providing exceptional customer support. Daily tasks will include addressing customer inquiries, resolving issues, and delivering excellent customer service. The role involves using analytical skills to understand and solve client concerns efficiently. Qualifications Skills in Customer Satisfaction and Customer Service Strong Analytical Skills Experience in Customer Support and Communication Excellent written and verbal communication skills Ability to work efficiently in a fast-paced environment Relevant qualifications or experience in Taxation or a related field is a plus Show more Show less