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Call Center Lead

5 - 8 years

5 Lacs

Chennai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

BPO Management Call Center Operations Call Center Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Complaint management, internal and external customers. Drive performance basis revenue targets and conversion targets. Product and Process inputs for call center Liaising with Regional areas across nation for queries Quality evaluations and feedback to centers on observations Training basis TNA for call centers Real time assistance on campaign management Certification of advisors Manage basic day to day operations of Call center Collate and share revenue achievements daily, gross and net numbers.

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Metropolis Healthcare
Metropolis Healthcare
metropolisindia.com

Healthcare / Diagnostics

N/A

N/A Employees

23 Jobs

    Key People

  • Dr. Sushant S. K. Kharat

    CEO

  • Sampath Kumar

    Chief Financial Officer

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