Job
Description
About Us At Finder.co , we specialize in crafting memorable travel experiences—from unique houseboat stays to customized vacation packages across India and beyond. We are passionate about curating hassle-free travel and are on a mission to redefine how people explore destinations. We are now looking for a Travel Operations & Sales Executive who can manage our travel operations and drive business growth through client engagement and conversion. Key Responsibilities Sales & Client Acquisition Identify and contact potential leads via phone, email, and social platforms. Convert inquiries into confirmed bookings through persuasive communication and customized travel solutions. Build and maintain strong client relationships to encourage repeat bookings and referrals. Operations Management Coordinate end-to-end travel operations including bookings, vendor confirmations, itinerary management, and on-ground support. Liaise with suppliers, transport partners, and accommodation providers to ensure smooth execution of travel plans. Monitor and manage booking pipelines, cancellations, and last-minute changes. Client Experience Provide detailed travel information, cost breakdowns, and destination insights. Ensure timely communication and updates with clients before, during, and after travel. Resolve operational and customer issues efficiently with professionalism and empathy. Business Growth & Strategy Support the team in creating promotional offers and campaigns to boost sales. Analyze booking trends and customer feedback to improve service delivery. Collaborate with marketing and digital teams for lead generation activities. Key Requirements Bachelor’s degree in Tourism, Hospitality, Business, or related fields. 0–3 years of experience in travel sales or operations preferred. Excellent communication and negotiation skills (English, Hindi, and regional language is a plus). Strong organizational and multitasking abilities. Customer-first attitude with a knack for closing deals. Tech-savvy with experience using CRM tools, travel booking platforms, or Excel/Sheets. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): do you have laptop? Language: English (Preferred) Work Location: In person
