SMBT Hospital Clinic is looking for a dedicated and organized Receptionist to join our team at the Bhiwandi and Malegaon locations. The ideal candidate will have excellent communication and interpersonal skills, a professional attitude, and the ability to manage administrative tasks efficiently. The Receptionist will be the first point of contact for patients and visitors, ensuring that they have a positive and seamless experience at the clinic. Key Responsibilities: Front Desk Management: Greet and welcome patients and visitors in a friendly and professional manner. Ensure a positive first impression of the hospital clinic. Appointment Scheduling: Manage patient appointments by scheduling, confirming, and rescheduling as needed. Ensure smooth patient flow and coordination with the medical staff. Patient Registration: Register new patients, update existing patient information, and verify insurance details. Ensure patient data is entered accurately into the system. Answering Calls: Answer incoming phone calls, direct them to the appropriate departments, and handle patient inquiries in a professional and helpful manner. Administrative Support: Provide clerical support including handling patient records, filing documents, managing office supplies, and maintaining the reception area. Billing and Payments: Assist with billing processes, issue receipts, and collect payments for services provided to patients. Managing Inquiries: Handle inquiries from patients and visitors regarding services, doctors, and other relevant information. Coordination with Medical Team: Communicate with doctors, nurses, and other medical staff to coordinate patient care and ensure smooth operations within the clinic. Maintaining the Reception Area: Ensure the reception area is clean, organized, and welcoming to patients and visitors at all times. Required Qualifications & Skills: Education: Minimum of HSC (Higher Secondary Certificate). Experience: Freshers with a positive attitude and willingness to learn are welcome to apply. Previous experience in a receptionist or front desk role in a hospital or clinic is a plus. Skills: Excellent verbal and written communication skills in English and Hindi (knowledge of Marathi is a plus). Proficiency in basic computer applications (MS Office, Email, etc.). Ability to handle multiple tasks and work in a fast-paced environment. Strong organizational skills and attention to detail. Ability to maintain confidentiality and handle sensitive patient information. Pleasant personality and customer service orientation. Personal Traits: Strong interpersonal skills and the ability to interact with patients, their families, and staff in a courteous manner. Ability to stay calm and composed under pressure, especially in busy clinic hours.