Receptionist / Service Entry Coordinator

Job Description

Job Title: Receptionist / Service Entry Coordinator Location: Quick Secure India Pvt Ltd, Sakchi, Jamshedpur Department: IT Position Summary: We are seeking a professional and organized Receptionist / Service Entry Coordinator to manage front-desk operations and assist with service entry tasks. This role is crucial for creating a positive first impression for clients and ensuring accurate and timely data entry into our service management system. Key Responsibilities :Reception Duties: Greet and welcome visitors, clients, and service customers in a friendly and professional manner. Answer, screen, and direct incoming phone calls promptly and efficiently. Maintain the front desk area in a clean and orderly manner. Manage visitor logs and ensure appropriate sign-in procedures. Receive and distribute mail, deliveries, and packages. Provide general administrative support (e.g., filing, scanning, photocopying). Service Entry Duties: Accurately enter service orders, job details, and customer information into the system. Liaise with service advisors or technicians to ensure all work order details are correct. Update service statuses and follow-up notes in the system as needed. Verify and file service documents, invoices, and reports. Assist in maintaining organized service records and reports. Communicate with customers regarding service appointments, estimates, or updates if required. If interested, please share your resume or contact at 6200489401 Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: Day shift Weekend availability Supplemental Pay: Overtime pay Work Location: In person