Inbound Sales Consultant

Job Description

Handling incoming calls: Answering calls promptly and professionally, directing calls to the appropriate department, and providing support to customers. Addressing customer inquiries: Answering questions about products, services, prices, and other related topics. Resolving customer issues: Addressing complaints, troubleshooting technical problems, and finding solutions to customer concerns. Providing sales support: Assisting customers with orders, payments, and other sales-related inquiries. Maintaining accurate records: Documenting customer interactions and updates in a database. Following up with customers: Ensuring customer satisfaction and addressing any outstanding issues. Meeting performance targets: Achieving sales goals or other performance metrics. Understanding customer needs: Identifying customer needs and preferences to provide tailored solutions. Following company protocols: Adhering to scripts and guidelines for interacting with customers. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Compensation Package: Commission pay Performance bonus Schedule: Day shift Fixed shift Morning shift Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Experience: Call center: 1 year (Preferred) Location: New Delhi, Delhi (Preferred) Work Location: In person Speak with the employer +91 9625372991 Application Deadline: 07/06/2025 Expected Start Date: 10/06/2025