Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Manager - Payment Gateway Domain & Mobile SDK Job Description Summary: Product Manager Overview Mastercard Gateway product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis. The Product Manager will support the Product Management team in evolving a portfolio of Gateway Products across our global value chain. This position will be part of the Gateway Hosted Solutions and New Small Business. Own day-to-day product management for core as well as help the team prioritize, negotiate, and remove obstacles to achieve business results. Help define, develop, and implement product strategies through analyzing consumer behavior and preferences, competitive best practices, and product economics Serve as subject matter expert and has oversight over the customer experience, features and servicing processes Initiate, plan and manages initiatives throughout the entire project lifecycle working with cross-functional project teams within Gateway and external partners Manage studio approvals, define product requirements, define acceptance criteria, oversee testing status, and post implementation activities Complete competitive analysis and identify key opportunities to drive innovation, revenue and drive positive client experience Ensure a positive customer experience and the oversee the lifecycle of an initiative and day-to-day product support, including creating/maintaining procedure documents & training materials Lead efforts to rapidly fix and remediate any situations which negatively impact customer experience Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment All About You Advanced product management experience Comprehensive knowledge of payment industry Commercial focus Strong knowledge of the payments ecosystem Required skills include: Innovative mindset Excellent written and verbal communication skills Focus on collaboration and working as a team Ability to multi-task and problem solve Passion for learning and interest in keeping a finger on the pulse of e-commerce market insights and industry intelligence Ability to motivate and drive cross-functional teams Preferred skills include: PSP or payments background, especially in Mobile and SDKs Experience with/knowledge of global and domestic payment schemes and players Understanding of Open API initiatives Experience working in Agile Do you want to be part of a collaborative team environment, both locally and globally Have you brought multiple products to market on a global scale Have you overseen product evolution, established go-to-market strategies and implemented improvements within a product life cycle Have you acted as a strategic owner of a global product, established KPIs and managed P&L Have you developed a product roadmap Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II Overview: Mastercard is a technology company in the Global Payments Industry. We operate the world s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities - such as shopping, travelling, running a business and managing finances - easier, more secure and more efficient for everyone. MasterCard is seeking talented individuals to join our Digital team in Pune, India. MasterCard is researching and developing the next generation of products and services to enable consumers to securely, efficiently, and intelligently conduct transactions regardless of channel. Whether through traditional retail, mobile, or e-commerce, MasterCard innovation is leading the digital convergence of traditional and emerging payments technologies across a wide variety of new devices and services. Join our team and help shape the future of connected commerce! Role: The Software Development Engineer is a hands-on developer specializing in Java development with a particular focus producing API services to support Secure Remote Commerce platform. What you will do: Strong problem-solving skills Good understanding of data structures & algorithms and their space & time complexities Strong hands-on and practical working experience with - Java Excellent coding skills - should be able to convert design into code fluently Strong technical aptitude and a good knowledge of CS fundamentals Write modular, extensible, readable and performant code Focus on code quality, writing unit test cases, considerations towards choosing the right data structure Collaborate with teams by contributing to the shared vision and working closely with cross-functional stakeholders You will be responsible for the API s you (and or your team) build and will support them till the time they are live in production All About You: Excellent communication skills Problem solver and solution-seeking approach Hands on experience building complex and highly scalable and performing systems Solid understanding and hands-on experience in Java, J2EE, Spring, Spring Boot, RESTful web services Understanding and experience integrating web services Exposure to Test Driven Development Team player Agile Scrum experience Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview MasterCard is seeking talented individuals to join our Emerging Payments Technology team in Pune, India. MasterCard is researching and developing the next generation of products and services to enable consumers to securely, efficiently, and intelligently conduct transactions regardless of channel. Whether through traditional retail, mobile, or e-commerce, MasterCard innovation is leading the digital convergence of traditional and emerging payments technologies across a wide variety of new devices and services. Join our team and help shape the future of connected commerce! Role: The Sr Engineer, Software Engineering is a hands-on developer specializing in Java development with a particular focus producing API services in support of MasterPass, our digital wallet solution. As a Sr Engineer on the Digital Payments Technology team, you will be responsible for helping design and implement Micro-Service API services across multiple products and services. You ll work closely with other team technical leads and with our Product Management team, and other stakeholders. Working within an agile development methodology, you will collaborate with and mentor other engineers and with other technical delivery teams, implement solid, robust solutions for new features and services. In addition you ll research new frameworks and technologies, assist with prototyping and proof-of-concepts, participate in code reviews, and help ensure a high level of code quality in your work. All About You: A record of successful delivery of software applications as an individual Excellent communicator and collaborator with strong relationship and organization skills Problem solver and solution-seeking approach Excellent communication skills with the ability to communicate with all levels of management Ability to build rapport and relationships Understands the full SDLC Knowledgeable - possessing the technical knowledge, market knowledge, and other specialized knowledge of the team s problem domain Team player Solid understanding and hands-on experience in Java, J2EE, App Servers, REST web services is MUST Solid understanding and experience integrating web services Exposure to building cloud ready applications Exposure to Test Driven Development Exposure to Continuous Delivery and Integration Agile Scrum experience Computing degree Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Offer Product Manager Technical Overview: Mastercard Offers delivers insight-driven targeted and un-targeted offers to brands and consumers around the globe, creating unparalleled preference and engagement that is a key contributor to Mastercard s Data & Services organizational growth and success. The Offers product aggregates offers from multiple sources and uses a cardholder s past spend and transaction history to rank and determine the most relevant offers for each individual cardholder. As a member of the Product Development team, you will focus on building the features and capabilities that help programs connect cardholders to merchant brands via our partner publishing channels. Specifically this role be responsible for supporting and driving capabilities and initiatives around merchant intake and onboarding. Drive initiatives to grow revenue and merchant engagement in the Loyalty Offers space Articulate the business context and manage end-to-end transaction flows for active project Leverage platform capabilities, integration patterns, and organizational assets to devise technical solutions to customer problems Maintain and prioritize two iterations of user stories and adjust priorities based on incoming requests. Define initiative-level requirements for the long-term backlog and assess external integrations for feasibility. Define and elaborate business capability initiatives, epics, and features, setting clear acceptance criteria. Understand and apply relevant technologies, CI/CD practices, and release methodologies to effectively manage work. Communicate and influence effectively by building strong relationships across internal and external teams. Contribute to BizOps playbook documentation for release and support Ensure accuracy in customer-facing documentation. Collaborate with Commercialization and Market Enablement teams to identify and create the various consumer touch points that drive the optimal engagement experience Ensure accuracy in customer-facing documentation. Define and drive integration and release strategies with engineering, including end-to-end test strategies and go-live migration Use runtime metrics of their services in market as a feedback loop into the backlog and balance the priorities against new feature requests Requirements/Experience: Position requires experience as a PMT, engineer, or related. Qualifying experience must include: Experience in managing product integration and transaction flows with a strong grasp of performance data analysis Proven ability to prioritize and manage a feature roadmap, adjust priorities, and refine technical requirements Very comfortable using product lifecycle management tools to facilitate product development discipline (such as JIRA, ALM, Aha or New Relic) Working with engineering teams in scrum or agile methodologies to ensure clarity for predictive delivery Passionate about writing Business Requirement Docs, Product Requirement Docs, or User Stories to ensure good product development Passionate about organization and inter-dependency mapping, ensuring successful release planning and delivery across teams Proficiency with Microsoft Tools (i.e., PowerPoint, Excel, Teams) Demonstrated autonomy, problem-solving capabilities, and an ability to manage multiple priorities effectively. Ideal candidates will also have experience in: Ad Tech/Mar Tech Understanding of cloud technologies and services Identifying, sourcing, and working with 3rd party providers or vendors Working for a global, highly matrixed organization that regularly interacts with various regions in different timezones. #SecuritySolutions Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

As a Senior Engineer, you will bring engineering expertise and leadership to a growing team of highly motivated and innovating engineers. Enjoy large scale infrastructure challenges? Come solve them with us. What you will be doing: Design, develop, and deliver simple, (re)usable, service enabled, maintainable, and scalable security solutions that meet business requirements in adherence with respective standards, processes and best practices. Proactively identify and prioritize cross-application synergy, system enhancements, and automation of manual processes. Contribute to the overall strategy and manage complex issues within functional area of expertise. Research and perform PoC s (Proof of Concept) on current and upcoming technologies and application appropriate frameworks to improve security and development practices. Perform quality inspections and walkthroughs throughout the SDLC including requirements review, architecture review, design review, code review and security review to ensure compliance with respective standards Leverage security experience and knowledge to develop the security culture and maintain effective working relationships with a variety of internal stakeholders, including business owners, end-users, customers, project managers, engineers, and senior management Coach junior level employees on software development and security best practices Work on a mix of legacy and greenfield projects to enable and support full-stack modernization. Who you are: Experienced working with F5 BIG-IP ASM, HashiCorp Vault, SAST, DSAT and SCA tools, etc. Expertise coding in languages like Python, C#, Java, or Go. Able to lead projects with multiple teammates and provide thoughtful technical mentorship to help grow their careers. Able to independently research, evaluate and decide on both short-term and long-range solutions. Skilled at breaking down problems, organizing work, and delivering against technical requirements. Able to communicate to peers and stakeholders with impact, eloquence, and authenticity. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Title and Summary Lead, Platform Architect Overview Purpose of the Team: The Reference Architecture and Design team responsibilities include: Practical implementation of the network, focusing on how different components are arranged to meet requirements like topology, device selection, placement, IP addressing, bandwidth and capacity planning, security considerations, redundancy, and failover mechanisms, network roadmaps, audit compliance; investigation, testing, and deployment of new technologies to fit business needs Perform a consultative role to both internal and external customers and at all levels of the organization Purpose of the position includes: Network design (high level and low level), architecture, and implementation oversight including associated documentation. Network security infrastructure solutions including firewalls/IDS/IPS. Data Center centric design that includes automation and orchestration where possible. Best Fit for the role: Have you ever analyzed, tested, authored high level and low level designs, and brought any new technology solution to implementation Have you ever performed detailed problem analysis and troubleshootingHave you lead the effort to solve the problem collaboratively Have you ever deployed applications or virtual infrastructure in the cloud Have you ever designed and worked with a cross-functional team to deploy a VOIP/LAN QoS solution per the delivery requirements on a global scale Have you ever worked on Network designs that are scalable on a global scale Role Provide strategic technical direction on highly complex network projects or activities involving the selection and recommendation of design approach and systems technology Manage several projects pertaining to data center and security applications inclusive of but not limited to; production data centers, wide area networking, and network roadmaps. Research and develop innovative solutions around global unified network solutions and future technologies; Support supplier and vendor management including potential evaluation and selection of new products Research and develop automation tools to support the Continuous Integration / Continuous Development (CI/CD) movement. Provide fourth level support to the Operations Command Center; investigation, troubleshooting and resolving network communications and operations problems impacting customer, backbone access, or performance on a global basis All About You Network engineering, design, and architecture expertise with exposure to two or more of the following areas: LAN/WAN, firewalls, wireless, security, VOIP, QoS, and encryption technologies while adhering to standard design methodologies and best practices Mastery of TCP/IP protocol communications, addressing & subnetting, knowledgeable with IPV6 addressing Firewall experience: Checkpoint, Fortinet as well as Palo Alto. Knowledge and complete understanding on Arista Spine and Leaf deployment Knowledge of Cisco s product portfolio; routers, switches, wireless, ACI Extensive knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies. Knowledge of security and encryption technologies including; IPSEC & GRE tunnels on routers and firewalls, certificates, and SSL/MSSL Desirable or additional capabilities: Strong verbal and written communications skills, and excellent customer support capabilities Self-motivated demonstrating strong organizational and listening skills; and very detail oriented with the ability to carry out assigned tasks with minimal supervision Ability to consistently act in a professional manner and communicate with all levels of the organization, both internally and externally Methodical problem resolving skills and mastery of developing high level and detailed network designs; solid web applications and technologies a plus; Cisco certifications such as CCNP or CCDP desired but not required; Security certifications such SSCP or CISSP desired but not required Design, engineer and implementation of Software Defined Networking. Special focus on VMWare NSX and/or Cisco ACI. Design, engineer and implement SD-WAN. Research and develop innovative solutions that support cloud connect strategies. Bachelor s degree in Computer Science, Math, Engineering or equivalent combination of education and experience Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Accountant - CA/CPT, Intercompany Accounting Overview: Are you motivated to work in a team that provides global services Do you like to simplify, standardize, and transform existing processes Are you passionate about working within a great team If so, we have an exciting opportunity in our global Intercompany team. Role: Responsible for execution of intercompany processes, including intercompany settlement, global reconciliation, and monthly reporting. Responsible for execution of transfer pricing and service fee accounting Cross-functional communications (w/ Tax, Treasury, Controllership) to help influence and determine settlement method and hold teams accountable. Maintain service level agreements (SLA s), performance targets, and measure performance Partner with regional teams and financial systems for implementation of local requirements and reporting needs Seek automation and efficiency improvements in all processes and measure progress Provide guidance and support to the regions and business units Perform and/or review account reconciliations Support SOX control compliance Other duties as required All About You: Education/Certification Bachelor of Science degree in Accounting or Finance CPA or CA, preferred MBA, preferred Knowledge/Experience/Skills Excellent technical knowledge of US GAAP and current accounting concepts Experience in intercompany processing and accounting preferred Experience identifying and implementing process improvement activities Mastery and comfort navigating financial systems and subledgers Progressive accounting experience Previous work in a large global environment Strong analytical and problem-solving skills Strong verbal and written communication skills Strong customer service and business acumen Strong sense of urgency and ability to prioritize under tight deadlines Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Who is Mastercard Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. Overview Mastercard s Corporate Solutions team is a rapidly growing organization with responsibilities to deliver innovative solutions to help our customers grow and expand their business. Focused on thinking big and scaling fast around the globe, this dynamic team is responsible for end-to-end solutions for a diverse global customer base. We are seeking a Software Development Manager to lead a cross-functional development team within the Corporate Solutions organization. Software Development Managers at Mastercard are an essential part of our organization. They are focused on two main areas: people leadership and product delivery. Their time is spent hiring, mentoring and coaching a world-class cross-functional team and owning the full lifecycle of their teams products. While much of your time will be spent assisting your team, we expect that you can, and will, dive into code and build features. Role: Hire, lead, mentor and coach a team of software, test and DevOps engineers. Build a culture of trust, ownership and purpose. Hands on Building performant, scalable and secure web applications. Provide leadership, guidance and direction on systems and web application architecture and system design. Focus on user-centered design. Participate and drive design, hands on coding and code reviews. Implement coding standards and approaches. Promote an Agile approach to software development. Insist on a culture of continuous integration and delivery, automation and minimizing blast radius. Collaborate with teams across the organization to mitigate risk and resolve dependencies. All About You: Ideal candidate is someone with current hands on coding experience with proven people manager skills. Successfully designed and developed externally facing web applications utilizing modern single page application frameworks. Possess high-energy, detail-oriented, proactive and adaptive and can work in a dynamic environment. Proven success leading and building teams, performing performance reviews and coaching employees. Possess an understanding of multi-tier web development; including knowledge of server-side technologies and databases. Have proficiency in Quality engineering and experience working with Quality leads to define processes and technologies. Passion for improving code quality using approaches such as unit and end to end testing. Deep knowledge of Continuous Integration and Delivery and toolsets that provide this ability. Understanding of agile principles and methodologies and experience implementing and adapting them to fit the team s needs. Use and understand Git based source control systems. Previous experience in ADA and WCAG compliance. Tech Stack: Java 11+, Spring Boot, Apache Kafka, SQL and no SQL databases, REST API, Angular 11+ Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management, Offers Program Global Loyalty, Offers Program Manager, Offers Product Development Overview: Mastercard Offers delivers insight-driven targeted and un-targeted offers to brands and consumers around the globe, creating unparalleled preference and engagement that is a key contributor to Mastercard s Data & Services organizational growth and success. The Offers product aggregates offers from multiple sources and uses a cardholder s past spend and transaction history to rank and determine the most relevant offers for each individual cardholder. As a member of the Product Development team, you will focus on building the features and capabilities that help programs connect cardholders to merchant brands via our partner publishing channels. Specifically this role be responsible for driving capabilities and initiatives around maximizing cardholder engagement with the program and creating a best-in-class user experience. Drive initiatives to grow revenue and consumer engagement in the Loyalty Offers space Has visibility into the design of the customer journey and will work with both in house UX designers and 3rd party partners to create and optimize a best-in-class user experience Collaborate with Commercialization and Market Enablement teams to identify and create the various consumer touch points that drive the optimal engagement experience Make use of research, consumer user studies, metrics and competitive analysis to understand the business needs and identify any product gaps Collaborate closely with Engineering, Sales, Marketing, and Strategy teams to develop comprehensive product roadmaps and delivery plans that include incremental value release points Work with the Go-to-Market and Strategy teams in designing tests and experiments to drive acquisition and activation funnels Make trade-off decisions for product features, ensuring stakeholders are kept abreast of changes Use runtime metrics of their services in market as a feedback loop into the backlog and balance the priorities against new feature requests Own the product requirements, delivery to markets, and ongoing support of your feature areas Requirements/Experience: Position requires at least three (3) years of experience as a Product Manager, Product Marketing Manager, or related. Qualifying experience must include: Owning end-to-end product roadmap strategies, definition, and product lifecycle from idea to requirements to sizing to delivery and maintenance. Very comfortable using product lifecycle management tools to facilitate product development discipline (such as JIRA, ALM, Aha or New Relic) Working with engineering teams in scrum or agile methodologies to ensure clarity for predictive delivery Passionate about writing Business Requirement Docs, Product Requirement Docs, or User Stories to ensure good product development Being a product manager with APIs and Front-End experience Passionate about organization and inter-dependency mapping, ensuring successful release planning and delivery across teams Experience working with UX designers or agencies in creating user/consumer portals/sites/apps Proficiency with Microsoft Tools (i.e., PowerPoint, Excel, Teams,) Ideal candidates will also have experience in: Ad Tech/Mar Tech, and Front-End UIs Understanding of cloud technologies and services Identifying, sourcing, and working with 3rd party providers or vendors Working for a global, highly matrixed organization that regularly interacts with various regions in different time zones. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software/DevOps Engineer ( MLOPS ) Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Overview Data Science and Artificial Intelligence represents the next phase in the advancement of our digital transformation and is a significant evolution for MasterCard. We continue to evolve our Data Science and AI strategy to support aggressive growth plans, and we are seeking a Senior Software Engineer to join the AI/ML Workbench team. This position requires a working knowledge of what it takes to stand up on-prem platforms and services (such as Kubernetes) and the importance of secure design and data privacy. Role In this role you will be working with technologies and concepts such as Kubernetes, Kubeflow, Python, Golang, software defined networking, GPU compute, data privacy to support delivery of AI/ML tooling and MLOPS services to our customers. Work youll do: Act as a trusted engineer on internal strategic initiatives by implementing objective, practical and relevant solutions while also building organizational partnerships and networks to ensure comprehensive solutions are developed with input from appropriate resources. The senior cloud engineer will implement standards for supported hosting platforms. Implement hosting requirements and infrastructure build plans. Create topology diagrams for applications and cloud platforms. Implement innovative solutions meeting current and future business requirements. Implement, document, publish and governance of cloud platform hosting standards. Will work in the evaluation of new cloud technologies and platforms Implement integration strategies and recommended design solutions. Will contribute in the development of cloud driven hosting models leveraging private & hybrid clouds, evaluation, implementation IaaS and PaaS solutions to help deliver infrastructure at the pace of development needs Knowledge of cloud, container, and micro services architectures. Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Desired Skills: Platform engineering skills Have Experience with Kubernetes platform technologies. RedHat Openshift , Helm, Logging & Monitoring MLOPS experience would be a plus Python ML, Spark, Jupytor notebook, DataScience Pipeline etc. Exceptional communication skills and the ability to communicate appropriately at all levels of the organization. Has skills to orchestrate release workflows and pipelines, and apply standardized pipelines via APIs to achieve CI and CD using industry standard tools (e.g., Jenkins, AWS/Azure pipelines, XL Release, others). Excellent influencing and reasoning skills; good at conflict resolution and consensus building. Proficient in developing enterprise solutions. Experience in IaaS and PaaS implementations covering monitoring, configuration management, and orchestration. Knowledge of web concepts, infrastructure technologies and tools. Demonstrated experience working on projects that span multiple IT functions where analysis of systems or data requires an in-depth evaluation of complex business processes, system processes, and industry standards. Experience working across a matrixed environment Firewalls/Security Groups DNS Routing VM Configuration (vSphere, ESXi) Security Administration Auto-Scaling, Containerization, Application Load balancers, etc. Cost Management on Cloud infrastructure Serverless architectures Cloud storage management Infrastructure as code (Terraform) Logging, Monitoring, Alerting, Tracing sizing and tuning Required: Bachelors degree required Cloud Architect experience hands on Cloud Engineering experience Must have experience with on-premise cloud architecture, development, Engineering & DevOps GO / Python Development Nice to have MLOps understanding . Nice to have CKA, CKAD, OpenShift EX280/Ex380 Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Engineer Mastercard: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Commercial Solutions: At Mastercard Commercial Solutions, we empower businesses to succeed through innovative, trusted payment solutions that deliver a seamless, digital-first experience around the world. Role Overview: As a Software Engineer in Commercial Solutions at Mastercard, you ll work with modern full-stack development practices and tools to create world-class microservices and web applications. We re building a global business-to-business (B2B) technology platform to help businesses of all sizes streamline how they manage payments when buying or selling products and services. You will work in our Mastercard technology location in Pune, India, which provides a state-of-the-art environment for technology teams to thrive in our collaborative, Agile engineering culture. You will play a key role in how Mastercard transforms the B2B space to standardize, automate, and optimize digital payment efficiency for buyers and sellers. The role will require you to: Contribute to the planning, design, and development of microservices on your team. Build and own full-stack applications and services using Angular, Java, and PCF Deliver code with exceptional quality and security that operates at scale Participate in code reviews and retrospectives, and submit Pull Requests using Git Collaborate with software engineers, test engineers, TPMs, and PM-Ts Ensure that you use 12-factor app design principles in your development. Ensure that the systems you create comply with Mastercard engineering best practices and governance models, including security, operations, and Enterprise Architecture requirements Required Experience: Bachelors degree You have a solid foundation in Computer Science fundamentals You have experience with web technologies, including HTML5, CSS, Javascript, and front-end frameworks such as Angular You have experience building applications using Java and PCF You have experience using storage technologies such as PostgreSQL or Oracle and delivering solutions that leverage them at a massive scale You have exposure to automated testing and releasing software in a continuous delivery model using Git You enjoy working in an Agile team focused on continuous improvement You have a strong desire to learn best practices and modern software architecture and collaborate within a team You are passionate about the art of delivering the highest quality software to customers You have excellent communication skills with both technical and non-technical people Nice To Have: Experience working within the commercial card space or corporate banking Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision Operates with minimal supervision and able to make informed, well-reasoned decisions independently Thrives in an environment that is fast-paced, rapidly changing, and customer-oriented. Great hold on AI/ML usecases, applications. Has a past experience in data engineering, data storage technologies Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Management of Product Delivery s readiness process for new products. Being the Product Delivery subject matter expert for products and initiatives being managed. Creating and presenting delivery training material on products and initiatives being managed. Ensuring that delivery teams are kept up to date on delivery aspects of new products and changes to existing products. Reporting to management on project metrics Identifying and implementing process improvements and efficiencies. Creating and maintaining product specific product delivery deployment materials All about you: A proactive learner who seeks out knowledge and opportunities for growth without waiting for explicit instructions Extensive, proven project management, problem solving and planning skills with a demonstrated record of success managing multiple projects Ability to identify issues before they develop into problems; proactively resolve issues directly or through escalation to appropriate stakeholders Ability to quickly grasp new concepts, tools and processes in a dynamic environment Experience working across multiple levels and functions; able to clearly communicate complex technical and business information in an easy to understand manner Deep knowledge of Mastercard s issuing and acquiring dynamics and the payments value chain, with a thorough understanding of all Mastercard products, services, and solutions Experience and Skills needed: Excellent verbal and written communication skills Excellent analytical skills Ability to work on a team and independently Ability to multi-task in a fast-paced, deadline-driven environment Advanced Word, Excel and PowerPoint skills Attention to detail

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development The Consumer Acquisition & Engagement team is focused on helping our customers grow their business quickly and profitably, by acquiring high value new customers, driving engagement, and building customer loyalty. The combination of Loyalty, Dynamic Yield and Marketing Services into one integrated product area allows us to leverage our unique advantages and develop holistic solutions that encompass the full range of our capabilities, within CA&E and across the broader Services organization. In this way, we will deliver unparalleled value to our customers and have a distinct advantage over our competition. We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team. Make an Impact as Specialist As specialist in Product Development, you will have the opportunity to actively contribute to client engagements across a range of Offers and Loyalty products: Working with technology and data, contributes towards the development of strategies and programs for large, strategically important regional and global clients Independently identifies issues in defined area of analysis, structures analysis with oversight and synthesizes own analysis and identifies relevant implications Supports development of recommendations, and prepares presentations, and delivers them to clients Understands immediate clients needs and agenda to provide creative input into project Develops day-to-day working relationship with entry-level clients Identifies engagement risks in immediate area of responsibility Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives Contributes to proposal preparation Identifies client challenges and brings ideas on opportunities to the attention of senior Mastercard Advisors staff In supporting the problem-solving process to drive high-value decisions, you will work closely with team members of various levels and contribute to the firms intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization s future. Bring your Passion and Expertise We recruit for and value the following core competencies: Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills. Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions. Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard s solutions as high value solutions in sales and delivery conversations. Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude. Integrity: Commitment to Mastercards values of honesty and integrity with a willingness to embrace and learn from our mistakes. Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity. Qualifications: Undergraduate or master s degree with experience in a consulting/analytics organization 2+ years of Experience in a consulting organization as a consultant Expertise on one or more of SQL, Python, Big data / Hadoop (Pyspark / ScalaSpark / SparkR), HQL, Hive, R Experience with one or more of Segmentation, Data modelling, Machine Learning / Deep Learning, Campaign insights, A/B testing, data-driven product development Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges Exposure specifically in payments and / or retail banking or retail/eCommerce, BFSI merchants preferred Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s) Demonstrated ability to build trust-based relationships with colleagues and clients Ability to multi-task in a fast-paced, deadline-driven environment Advanced Word, Excel, PowerPoint and data analytics skills Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Data Scientist Manager - Product Data & Analytics Overview Product Data & Analytics team builds internal analytic partnerships, strengthening focus on the health of the business, portfolio and revenue optimization opportunities, initiative tracking, new product development and Go-To Market strategies. Are you excited about Data Assets and the value they bring to an organization Are you an evangelist for data driven decision making Are you motivated to be part of a Global Analytics team that builds large scale Analytical Capabilities supporting end users across 6 continents Do you want to be the go-to resource for data analytics in the company The ideal candidate has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities for our company. Role & Responsibilities Work closely with global pricing and interchange team to develop an analytic solution (e.g., dashboards, prototypes), utilizing complex statistical and data science techniques that adhere to best practices and communicate a story on large volumes of data to support data insights across products, markets, and services. Lead cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Translate business requirements into tangible technical solution specifications and high quality, on time deliverables. Strongly supports 80/20 principles to support development of modelling and reporting Effectively use tools to manipulate large-scale databases, synthesizing data insights. Provide 1st level insights / conclusions / assessments and present findings via Tableau/PowerBI dashboards, Excel, and PowerPoint. Apply quality control, data validation, and cleansing processes to new and existing data sources. Recruit, train, develop and supervise analyst-level employees. Communicate results and business impacts of insight initiatives to stakeholders in leadership, technology, sales and product teams. All about You A superior academic record at a leading university in Computer Science, Data Science, Technology, mathematics, statistics, or equivalent work experience. High proficiency in using Alteryx, Python/Spark, Hadoop platforms & tools (Hive, Impala, Airflow), and advanced SQL to build Big Data products & platforms Demonstrated success interacting with stakeholders to understand technical needs and ensuring analyses and solutions meet their needs effectively. Ability to build a strong narrative on the business value of products and actively participate in the product optimization efforts. Able to work in a fast-paced, deadline-driven environment as part of a team and as an individual contributor. Ability to easily move between business, analytical, and technical teams, and articulate solution requirements for each group. Experience with Enterprise Business Intelligence Platform/Data platform i.e. Tableau, PowerBI, Certification is a plus. In depth technical knowledge, drive, and ability to learn new technologies. Knowledge of ML frameworks, libraries, data structures, data modelling, and software architecture is a plus. Must be able to perform in a team, use judgment and operate under ambiguity Education Bachelor s or master s Degree in a Computer Science, Information Technology, Engineering, Mathematics, Statistics, M.S./M.B.A. preferred Additional Competencies Excellent English, quantitative, technical, and communication (oral/written) skills Analytical/Problem Solving Strong attention to detail and quality Creativity/Innovation Self-motivated, operates with a sense of urgency Project Management/Risk Mitigation Able to prioritize and perform multiple tasks simultaneously Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Marketing Services - Advisors & Consulting Services Job Description Summary Manager Marketing Services - Advisors & Consulting Services Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

As a Managing Consultant and Chargeback subject matter expert, you will be a trusted client business advisor, and scope, lead and advise on chargeback focused client engagements. As the subject matter expert, you will partner with the Business Development team to develop and pitch engagements that can leverage Mastercard data and consulting knowledge in Chargebacks. You will also be a resource for enabling centralized training and knowledge management and will lead engagement teams to best in class insights and project deliverables. Leading the work of the Project Delivery team, you will provide subject matter and industry expertise, be a resource to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks. We recruit for and value the following core competencies: Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients. Subject Matter Expertise: go-to person for Chargeback, assisting with specialist sales support, demonstrating consulting capabilities in the Chargeback space towards prospects, clients and within the organization; support product development/refinement , focused on knowledge sharing and development of team members. Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides the team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required and able to decide and act without the total picture. Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context. Project Management: Clear interest in project delivery with business clients and intuition for the way that companies make decisions and how digital helps address clients problems. Client Management: Inspire client confidence through client recognition of specialization, timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance. Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels. Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude. As the subject matter expert on project teams, provide on-the-job training on how to more effectively execute Chargeback projects. Commercial Orientation: Ability to identify significant opportunities including identification of cross-selling opportunities beyond direct project work, and partner with broader Services teammates on contracting activities, leveraging the knowledge of Services capabilities and how they fit together to create relevant solutions for clients. Leadership: Instil a sense of urgency, ownership, and empowerment, and thoughtful risk-taking into leaders at all levels. Structures work, so it aligns with team members goals and motivators. Integrity: Models Mastercards values of honesty and integrity. Follows through on commitments and makes others do the same. Diverse Perspective: Brings a unique skill set or approach to the table in every client engagement or internal activity. Qualifications: Undergraduate or master s degree Experience in the Chargeback business, at one or ideally more players within the Chargeback ecosystem, such as Issuer, Acquirer, Transaction processor, payment service provider, payment facilitator, Chargeback ISO or other Chargeback related business. Knowledge of Chargeback products, value chain and ecosystem, in both Issuing and Acquiring environments Additional relevant experience in adjacent areas can be a plus Prior Experience in a consulting organization as a consultant is a bonus Experience directly managing multiple people across multiple projects Exceptional analytical and quantitative problem-solving skills and the ability to structure analyses to form data-driven solutions to ambiguous client challenges Ability to communicate complex ideas effectively - both verbally and in writing - in English Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard Advisors as a sought-after partner Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources Candidates must be eligible to work in the country of which they are applying for a position, as well as eligible to apply for travel visas as required by travel needs Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Provide analytical and technical subject matter expertise and drive client success through Test & Learn adoption and competency Team Collaboration & Culture Lead team to creative insights and sound business recommendations using Test & Learn , and deliver impactful client presentations while growing team members roles and skills Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firms intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants Qualifications Basic qualifications Undergraduate degree with analytical experience in consulting, analytics, or data science Experience coaching and managing teams across multiple projects Experience managing key client relationships Knowledge of business KPIs, financials, and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Logical, structured thinking and affinity for statistical and numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise MBA or master s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Marketing Services - Advisors & Consulting Services Job Description Summary Manager Marketing Services - Advisors & Consulting Services Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Senior BizOps Engineer Overview: Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Senior Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercards global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Ability to read, write, and understand code in one of the programming languages . Strong understanding of DevOps principles, practices along with configuration management. Experience in operational and resilience designing, building, and operating large-scale, distributed systems. Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. Interest in designing, analysing, and troubleshooting large-scale distributed systems. Strong leadership and mentoring skills. A passion for observability, automation and continuous improvement. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Biz Ops Engineer-2 The Clearing BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works - Are you a CI/CD geek who loves all things automation - Do you have a low tolerance for manual work and look to automate everything you can Systems Engineer in Clearing BizOps having proficiency in Java, Unix, Oracle, SQL, JBoss, Production Support Lifecycle and Payments domain. Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organisations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritise needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organisations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardising traditional application specific support activities and centralising points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analysing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritise needs and to build relationships is a must." Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.