Role and Responsibility – Customer Service Executive ● Inbound calling for customer service. ● Identify and assess customers’ needs to achieve satisfaction. ● Build sustainable relationships and trust with customer accounts through open and interactive communication. ● Provide accurate, valid and complete information by using the right methods/tools. ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. ● Keep records of customer interactions, process customer accounts. ● Follow communication procedures, guidelines and policies. ● Take the extra mile to engage customers. Job Types: Full-time, Permanent Pay: ₹33,000.00 - ₹45,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Language: English (Required) Hindi (Required) Work Location: In person

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