CRM Executive (Hyderabad)

Job Description

Job profile: CRM helpdesk. Job Description  CRM implants for claim support at client location  Resolve customer queries on policy coverage and health claim processes  Facilitate to drive claims app for submission and tracking of claims by employees  Respond to employee calls and emails as a direct SPOC allocated to specific corporates  Collect and dispatch claim documents as per corporate requirement  Coordinate with internal claims units at IL to ensure seamless cashless and priority processing. Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards. Maintain the confidentiality of sensitive data and adhere to data protection guidelines. Candidate have to travel twice in a week from 1 branch to another to solve customer queries. Good English communication is compulsory Company: ICICI Lombard. Experience : 1-2 years of experience in Health Insurance Industry. Qualification: Graduation. Salary: ₹20k to ₹25k CTC. Location: Hyderabad Varun Towers-II, 5th floors, opp. HYDERABAD PUBLIC SCHOOL, Begumpet, Hyderabad, Telangana 500016 Send resume on this number: 9867957063 Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person