Zonal Sales Manager

Job Description

- Ensure to meet the sales target and increase sales as per defined targets - Monitor and evaluate sales performance across the zone, taking corrective actions when necessary. - Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team. - Ensure the implementation of sales programs and promotions to meet customer needs and boost sales. - Work towards increasing the dealer network in catchment areas - Ensure meeting AOP Target for Value Added Product (Basket) - Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL - Facilitate collection, realization and account reconciliation - Ensure achievement of sales & collections as per the defined target - Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines - Ensure continuous monitoring of market prices and competitor prices to achieve best possible price - Increase sales per unit realization through lower discount & maintenance of DLP - Facilitate reconciliation of customer accounts - Build and maintain relationships with key customers, distributors, and stakeholders within the region. - Address and resolve customer complaints and feedback to ensure satisfaction and loyalty. - Identify and develop new business opportunities within the region - Ensure settlement of Claims and addressed of grievances - Ensure ease and accessibility at all service levels - Coordinate with internal departments to service customers as per the promised TAT - Seek customer feedback and facilitate redressal of any complaints/ issues - Ensure complete documentation for new customer creation as per KYC norms - Work with channel partners for mutually beneficial relationship - Identify and implement development initiatives for self and team (if any) to improve overall team capability - Focus on Attrition percentage, succession planning, sales productivity (Rs. Lakhs per person) and conversion ratio (Lead to Quote to Revenue percentage) - Lead, motivate, and train the sales team to achieve targets and maintain high performance. - Provide continuous coaching, mentorship, and performance reviews for team members. - Foster a positive and competitive team environment that drives high levels of employee engagement. - Ensure PDCA approach and perform gap analysis for actuals in relation to the set target and prepare monthly MIS for sales function - Collect and stay updated on information about competitor's activities, prices, service and market share for taking necessary actions for development Show more Show less