Zonal Manager Field Sales and Servicing

Job Description

Job Description: This is a P&L Leadership position that involves servicing existing customers by offering them a world- class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need-sensitive client servicing team, and executing various marketing initiatives. Experience Range: 7 - 10 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services being offered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Bengaluru Should be fluent in Kanada Skills Required: Big Ticket Sales , Key Client Relationships , Client Services , Cross-functional Team Leadership , Digital Marketing , Business-to-Business (B2B) Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people Job Code: KL-J9BABUXH