Zhymka

ZHYMKA Job Description: General Manager – Luxury 5-Star Resort (Pre-Opening & Operations) Position Title : General Manager – Luxury 5-Star Resort (Pre-Opening & Operations) Location : Gangtok, Sikkim Employment Type : Full-time, On-site Experience Required : 10+ years in luxury hospitality (pre-opening experience preferred) About ZHYMKA ZHYMKA is an independent 5-star hotel opening in the heart of Gangtok next year. The property features 60 elegant rooms and suites, a luxury spa, specialty and all-day dining restaurants, a rooftop pool and bar, banquet facilities, and breathtaking views of the Kanchenjunga range. The vision is to create a modern mountain luxury experience, blending contemporary hospitality with local Sikkimese warmth and design sensibilities. Role Summary The General Manager will lead all pre-opening and post-opening operations, shaping the hotel’s identity, building a passionate team, and driving operational and financial success. This is a hands-on leadership role with significant autonomy and creative freedom. Key Responsibilities Lead all pre-opening activities: vendor coordination, licensing, OS&E procurement, SOP development, and recruitment. Establish and maintain luxury brand standards and guest experience benchmarks. Oversee operations across Rooms, Food & Beverage, Spa, Sales & Marketing, and Finance. Drive occupancy, ADR, GOP, and brand positioning for the property. Build and mentor a strong leadership team, fostering a culture of service excellence. Represent the property in marketing, partnerships, and media interactions. Implement and optimize technology platforms (PMS, CRM, revenue management systems). Qualifications & ExperienceRequirement Details Education : Bachelor’s degree or diploma in Hospitality Management Experience : 10–15 years in hospitality, with at least 2–3 years as GM, Hotel Manager, or Resident Manager in a 5-star or luxury boutique property Pre-Opening : Proven pre-opening experience with strong operational and commercial understanding Skills : Leadership, communication, financial management Application Process Interested candidates should send their CV and a short cover letter outlining pre-opening or leadership experience to: Sonkshi@zhymka.com Subject line: “General Manager – Gangtok” Why Join ZHYMKA? Opportunity to build a new luxury brand from the ground up in one of India’s most scenic destinations. Creative freedom and leadership autonomy to shape an exceptional guest experience. Set new benchmarks for independent luxury hospitality in the region. ZHYMKA Gangtok, Sikkim https://zhymka.com/