Research and test novel machine learning approaches and create predictive models and machine learning algorithms solving the core business problems Responsibilities Ability to understand complex business problems Research, analyze, and process structured and unstructured data Organize and present information using data visualization technique Work together with the engineering and product development teams to build and test ML/DL solutions. Primarily own the entire life cycle of ML operations from data processing, model training, hyperparameter tuning, deployment, model management, and observability Skills In-depth working knowledge of current ML techniques, both supervised and unsupervised learning techniques Implementation experience with classification, regression, pattern recognition, reinforcement learning, deep learning and optimizations Excellent hold on core programming languages like Java / C++ / Python. Updated with the latest trends in the machine learning community. Strong math and analytical skills with business acumen Experience and Qualifications Bachelors degree in engineering

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin, Twitter About the role Zeta is looking for an L&OD Consultant will be responsible for the end-to-end management of LMS at Zeta, ensuring seamless platform operations, content curation, system enhancements, and analyticsdriven decision-making. The incumbent will also be responsible for data analytics, dashboard creation, and learning insights while ensuring compliance and alignment with learning structures. Responsibilities Own the complete operations and maintenance of Zetas LMS, ensuring a seamless learning experience for all users. Act as the go-to LMS expert for the in-house learning team, providing training and support for content creation and platform navigation. Curate, organize, and manage digital learning content, ensuring alignment with organizational learning structures. Ensure that learning programs and courses are effectively structured and assigned within the LMS to maximize accessibility and impact. Troubleshoot UI/UX issues, navigation challenges, and stakeholder queries to enhance platform usability. Regularly coordinate with the LMS provider to stay updated on new features and drive system enhancements. Conduct periodic training sessions for Learning Partners, People Partners, and Business Stakeholders to maximize LMS adoption. Develop walkthroughs, tutorials, and best practice guides to help employees effectively use the platform. Act as the custodian of learning data, ensuring accuracy and accessibility for reporting and insights. Utilize Microsoft Office Suite and other analytics tools to track and visualize learning metrics. Skills Functional Skills: Hands-on experience managing LMS operations, content structuring, and troubleshooting. Advanced proficiency in MS Office Excel: Formulas, Pivot Tables, Automation, Logicbased Calculations, Dashboards, and Visualization tools. Strong ability to engage with business leaders, Learning Partners, and employees, ensuring effective knowledge transfer and adoption. Ability to proactively identify system improvements, troubleshoot issues, and drive efficiencies in the learning ecosystem. Understanding of L&D principles, instructional design, digital learning trends, and enterprise learning needs. Experience and Qualifications Experience - 2-3 years of experience. Qualification - Masters in Human Resources or similar from a reputed institute. Knowledge and experience with Learning Management Systems and Tools for at least 2 years (e.g., Success Factors, Absorb, Cornerstone, Docebo, Disprz or similar) Demonstrated experience in consulting and partnering with functional teams, business stakeholders and senior leaders. Preference - FinTech, Technology, SaaS, or Product-based companies. Life At Zeta At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is People Must Grow. We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. #LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore life at zeta.

As a Specialist - People Tech Analytics, you will drive the implementation, optimization, and integration of HR technology solutions to enhance efficiency and employee experience. You will collaborate with HR, IT, and business leaders to ensure seamless system operations, drive adoption, and support the future roadmap of HR Tech. Responsibilities HR Tech Strategy Implementation: Execute the vision of a unified HR Tech ecosystem by ensuring seamless system integrations. Support in evaluating and selecting new HR technologies that align with business needs. Lead system enhancements, upgrades, and new implementations. System Management Optimization: Oversee and manage HR technology platforms (e.g., HRMS, LMS, PMS, Compensation Engagement tools). Guide system admins to create an integrated and optimized functionality for respective platforms. Ensure HR systems integrate smoothly with enterprise applications/tools. Partner with IT and security teams to maintain data privacy and system security. Process Improvement Adoption: Work with HRBPs and leadership to identify process improvement opportunities. Drive adoption of self-service HR modules and enhance user experience. Leverage HR tech to automate manual processes and improve efficiency. Vendor Stakeholder Management: Collaborate with vendors to resolve technical issues and enhance system performance. Partner with HR and leadership to define system enhancements based on business needs. Experience Qualifications Bachelors degree with 4-6 years of relevant experience in analytics, preferably in the HR domain and Tech Industry. Hands-on experience on HRMS tools like Darwin Box, Workday, SAP HCM, etc. Skills HR Tech Strategy Execution - Expertise in designing and implementing a unified HR Tech ecosystem. HRMS, LMS, and PMS Proficiency - Experience with platforms like Darwinbox, Workday, and SAP HR, along with system integrations. System Implementation Upgrades - Leading enhancements, upgrades, and new deployments across multiple HR platforms. Cross-Functional Collaboration - Partnering with HRBPs, IT, and business leaders to align HR tech initiatives with organizational goals. Data Privacy Compliance - Strong understanding of security protocols, data privacy, and regulatory compliance in HR technology. User Adoption Experience - Driving the adoption of self-service HR modules and improving the overall user experience. Process Automation Efficiency - Implementing automation to enhance HR operations and streamline processes. Vendor Management Technical Support - Managing HR tech vendors and troubleshooting technical issues to optimize system performance. HR Tech Integration Expertise - Experience in integrating HR systems in a dynamic, fast-paced environment.

Technical: Building extremely fast, highly current data reporting and analytical systems that will be used by multiple teams to drive decisions utilizing typical components such as ETLs with Python and SQL queries on both SQL and NoSQL databases. Ensure consistent optimization of performance and quality so as to enable faster decision making. Dashboard Creation and Reporting: Develop dashboards and comprehensive documentation to effectively communicate results. Regularly monitor key data metrics, facilitating informed decision-making. Business Metrics Identification: Identify and analyze key business metrics, offering strategic insights. Recommend product features based on the identified metrics to enhance overall product functionality. Cross-Functional Collaboration: Collaborate seamlessly with Engineering, Product, and Operations teams to conceptualise, design, and construct data reporting and analytical systems. Ideation and Analysis: Generate ideas for exploratory analysis, actively shaping the trajectory of future projects. Provide insightful recommendations for strategic actions based on data-driven insights. Rapid Prototyping and Product Discussions: Drive the rapid prototyping of solutions, actively participating in discussions related to product and feature development Skills Bachelor s/Master s degree in engineering In-depth expertise in SQL and Python programming. Exceptional quantitative and problem-solving skills Good command over analytical and visualization tools like Tableau, Metabase etc. Basic Knowledge of Data Modeling, ETL Process, statistical and ML techniques such as classification, linear regression modelling, clustering and decision trees, etc. At least 4 years of experience in working on data, especially on reporting, data analysis Ability to work with cross-functional and dependent teams, think and own on delivering end to end. Excellent problem-solving skills and ability to work independently or as part of a team. Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.

We are currently seeking an accomplished Senior Frontend Engineer to join our dynamic team. In this role, you will lead the development of cutting-edge and user-centric web applications. Your expertise will play a pivotal role in shaping front-end architecture, guiding junior developers, and delivering high-quality, performant code. Responsibilities Develop and maintain high-quality web applications using modern JavaScript frameworks and libraries such as React, Angular, or Vue.js . Write clean, efficient, andmaintainable code, following best practices and coding standards. Ensure responsive design and cross-browser compatibility in web applications. Participate in code reviews, providing and receiving constructive feedback to and from peers. Apply clean code principles like SOLID, DRY (Dont Repeat Yourself), and KISS (Keep It Simple, Stupid) in daily development tasks. Utilize frontend architecture best practices to build scalable, high performance web solutions. Stay current with industry trends and advancements in frontend technology and incorporate them into your development process where appropriate. Implement unit tests and collaborate with QA to ensure high-quality,reliable web applications. Work closely with cross-functional teams, including Product Managers, Designers, and Backend Engineers, to define and refine project requirements, scope, and timelines. Communicate effectively with team members and stakeholders, providing regular updates on task progress, milestones, and any potential risks or issues. Collaborate with DevOps to ensure seamless deployment and integration of web applications with other systems and platforms. Continuously evaluate and improve development processes and practices to increase efficiency, productivity, and quality. Identify opportunities for automation, tooling, and other process improvements to streamline the development lifecycle. Engage in learning and development opportunities to enhance your technical skills and knowledge. Skills Strong knowledge of HTML, CSS, and JavaScript, with a deep understanding of responsive design and cross-browser compatibility. Understanding of Agile/Scrum methodologies and familiarity with project management tools. Strong problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks effectively. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Experience and Qualifications Demonstrable experience (preferably 5+ years) in Frontend development Tech. Bachelor/Master of Engineering Proven experience in designing and implementing innovative web ecosystems. Expertise in rapidly building and iterating on prototype web user interfaces. Track record of driving improvements in usability and interactivity.

The Delivery Lead is a critical leadership position at Zeta, ensuring the successful execution and delivery of product deliverables, projects and services to our clients and drive revenue growth and customer success. This role needs to ensure that Zetas delivery of products services meet client expectations, are delivered on time and within budget, and adhere to quality standards. This role involves strong leadership, client relationship management, and operational oversight. The role requires a strong delivery leader with a deep understanding of software engineering, customer success and program management methodologies. The role entails close collaboration with clients, account management, product engineering ,support operations, finance, risk and sales. Key Responsibilities Delivery Leadership: Lead and oversee program managers and cross-functional teams (both technical and non-technical) to manage the delivery of large-scale engagements, ensuring they are delivered on time, within budget, and meet high-quality standards and client satisfaction. Design and oversee governance mechanisms for successful delivery of Zeta s deliverables commitments. Establish and maintain effective project management methodologies and standards. Client Relationship Management: Serve as a trusted advisor to senior client management, understanding their business challenges and providing strategic guidance. Ensure client satisfaction through on time and high-quality delivery. Proactively identify and address client concerns and issues. Business Leadership: Engage with senior leadership at Zeta and client organizations to establish business case and objectives, often driving scope discovery, pre-sales solutioning estimations. Oversee the achievement of top line and bottom-line targets through strong operational rigor. Monitor and report on key performance indicators (KPIs) and metrics. Stakeholder Management: Maintain relationships with key internal and external stakeholders. Collaborate with product engineering, operations, and risk teams to keep them informed and engaged in the delivery. Execution Governance: Oversee the delivery of engagement commitments with respective program managers and team leads, lead governance with executives, and proactively mitigate risks with stakeholders, including executive management and board members. Negotiation: Manage and negotiate resources terms with senior stakeholders, including vendors and partners, to ensure program delivery aligns with agreed-upon conditions. Thought Leadership: Develop and implement best practices and tools according to industry standards. Champion the companys delivery methodology and standards to continually improve predictability and quality across various programs. Requirements 16+ years of experience in engagement delivery within a SaaS Product / Enterprise Product delivery environment. Great written and oral communication; Proven ability to build and maintain strong client relationships, conduct governance reviews and strategy to execution meetings with CXOs of the client organizations Ability to manage multiple priorities and work in a fast-paced environment. Conflict resolution and persuasion of interdisciplinary teams Prior experience creating Statements of work, and managing PL of large client delivery engagements (> $6M) Proactive problem solver who effectively resolves issues and risks. Nice to Have Experience in Banking Fintech. Experience with Scaled Agile Framework. PMP, Prince2, or other relevant project management certifications are highly desirable. Knowledge of ITIL and other service management frameworks.

Corporate Governance Develop, implement, and maintain a robust global corporate governance framework that aligns with international best practices and regulatory requirements. Advise the Board of Directors and its committees on governance matters, including directors duties, conflicts of interest, and compliance with applicable laws and regulations. Monitor and assess emerging governance trends and regulatory changes and proactively implement necessary updates to policies and procedures. Ensure the companys adherence to its Articles of Association (or equivalent constitutional documents) and relevant corporate governance codes. Legal and Regulatory Compliance Oversee the companys compliance with all applicable laws, regulations in various jurisdictions. Manage the preparation and filing of statutory returns, reports, and other legal documents with relevant regulatory authorities. Advise on legal and procedural matters, including those related to FEMA, intellectual property rights, and other relevant legislation. Coordinate with external legal counsel to obtain expert advice on complex legal and regulatory issues. Board and Committee Support Manage all aspects of Board and committee meetings, including preparing agendas, distributing materials, recording minutes, and tracking action items. Ensure that Board members receive timely and accurate information to make informed decisions. Facilitate effective communication and collaboration between Board members, executive management, and other stakeholders. Shareholder Relations Serve as a primary point of contact for shareholders, addressing inquiries and managing shareholder communications. Oversee the organization and management of Annual General Meetings (AGMs) and other shareholder meetings. Manage share transfers, dividend payments, and other shareholder-related activities. Corporate Records Management: Maintain accurate and up-to-date corporate records, including registers of members, directors, and other key information. Ensure the security and confidentiality of all corporate documents and information. Establish and administer registered office and ensuring the procedures for the public inspection of company documents. Risk Management Be involved in risk management and corporate responsibility matters. Identify and assess potential legal and regulatory risks, and develop strategies to mitigate those risks. Ensure the company has adequate Directors & Officers (D&O) insurance coverage. Strategic Counsel Provide strategic advice to the Board and executive management on a wide range of corporate matters, including mergers and acquisitions, corporate restructuring, etc. Contribute to the development of long-term business strategies and plans, ensuring alignment with corporate governance principles and legal requirements. Skills Technical Skills: Corporate Law, Corporate Governance, Regulatory Compliance, Securities Regulations, Risk Management, Contract Law. Soft Skills: Leadership, Communication (written and verbal), Interpersonal Skills, Negotiation, Problem-Solving, Strategic Thinking, Decision-Making, Time Management, Organization, Attention to Detail. Experience and Qualifications Minimum 10 years of experience as a Company Secretary, preferably in Banking / Fintech industry. LLB or equivalent legal qualification is a plus. Member of the Institute of Company Secretaries of India (ICSI). In-depth knowledge of corporate law, securities regulations, and corporate governance principles in multiple jurisdictions. Strong understanding of international business practices and cross-culture communication. Strong understanding of corporate governance, statutory filings, and legal compliance in India. Proven ability to build strong relationships with Board members, executive management, and other stakeholders. High ethical standards and a commitment to integrity and compliance.

As an AI Implementation Engineer, you will be responsible forintegrating, optimizing, and deploying AI/ML solutions that enhance banking intelligence, automation, and fraud detection. Whether youre working on backend systems, frontend AI-powered interfaces, or full-stack AI implementations, your contributions will help shape the future of AI-driven banking. Responsibilities Develop & deploy AI/ML models for banking, payments, and fraud detection. Integrate AI-powered decision-making into real-time banking systems. Optimize AI pipelines for scale, latency, and security. Leverage NLP, Computer Vision, or Generative AI to build intelligent banking solutions. Work with engineering teams to productionize AI solutions within Zeta s platform. Use MLOps best practices to ensure seamless AI model deployment, monitoring, and scaling. Mine TBs of transaction data to generate insights and improve predictive capabilities. Experiment with AI-driven user experiences (chatbots, voice assistants, Copilot-like interfaces). Ensure AI models comply with regulatory and security standards. Skills Must have 1-5 years experience in building AI Tools and working on Copilot, PowerApps. Past projects should be included in github. Strong AI/ML experience (training, deploying, and scaling models in production). Proficiency in Python, TensorFlow, PyTorch, or scikit-learn. Experience with ML model deployment (Docker, Kubernetes, MLflow, or similar). Knowledge of MLOps pipelines, versioning, and monitoring. Experience working with large datasets, feature engineering, and model tuning. Understanding of Generative AI, NLP, or Computer Vision. Ability to integrate AI solutions into backend or frontend applications. You must have your github / repo links on your resume to showcase your past projects.

As a Lead Software Developer, you will play a pivotal role in shaping the architecture, implementing best practices, and driving the technical direction of our backend development efforts. Responsibilities Building highly-scalable and secure payments platform Primary owners of one or more components of the platform and will drive innovation in your area of ownership Working with various product teams gathering requirements and adding capabilities Working with some of the smartest people in the industry and will have ample opportunity to learn and grow Using cutting-edge cryptography to secure payments beyond industry standards. Deriving actionable insights by mining TBs of data. Building a low-level infrastructure that aims to push the boundaries of network performance. Participating actively in recruitment and nurturing of engineers as awesome as you Skills Review and influence new evolving design, architecture, standards and methods with stability, maintainability, and scale in mind Identify patterns and provide solutions to class of problems Be able to multitask, prioritize and handle dependencies with minimal oversight Worked on one or more large scale java applications Good understanding of nuances of distributed systems, scalability, and availability Good knowledge of one or more relational and NoSQL databases and transactions Shrewd focus on latency and throughput of services In-depth understanding of concurrency, synchronization, NIO, memory allocation and GC Experience with IaaS clouds like AWS/Google Cloud, Azure, OpenStack etc. Experience in working with Message Brokers and Application Containers Great ability to mentor and train other team members Experience and Qualifications Strong computer science background with an engineering degree in computer science. with 7+ years of experience in software development and delivery. Experience in working on Java, Spring, REST, SQL (PostgreSQL or MYSQL) Messaging systems, ELK stack, microservices is required. Great design and problem solving skills with a strong basis for architecting performance, scalability, security and reliability. Deep understanding of OOAD, efficient data structures and algorithms. Knowledge of Cloud technologies like AWS/Google Cloud, Azure, OpenStack.

Building highly-scalable and secure payments platform Working with various product teams gathering requirements and adding capabilities Using cutting-edge cryptography to secure payments beyond industry standards. Deriving actionable insights by mining TBs of data. Building low-level infrastructure that aims to push the boundaries of network performance. Identify patterns and provide solutions to class of problems Research, evaluate and socialize new tools, technologies, and techniques to improve the value of the system What are we looking for? bachelors/masters degree in engineering with 3+ years of experience building enterprise systems Worked on one or more large scale java applications Good understanding of nuances of distributed systems, scalability, and availability Good knowledge of one or more relational and NoSQL databases and transactions Shrewd focus on latency and throughput of services In-depth understanding of concurrency, synchronization, NIO, memory allocation and GC Experience with IaaS clouds like AWS/Google Cloud, Azure, OpenStack etc Experience in working with Message Brokers and Application Containers

Our ideal candidate is a natural problem solver with a passion for automation, enjoys working with developers and QA Engineers to enable them to develop automation and Continuous Integration of code, enjoys finishing projects, and obsesses about the quality. You ll have the freedom and encouragement to experiment and innovate, to improve existing processes and invent new ones, and not be limited by that s not how we do things here. You ll have a tangible impact on quality, process, our product and -- most importantly -- our customers. And you ll have the satisfaction of being able to look back and say you were a key contributor to something special from its earliest stages. You will develop high-quality test automation to driver lower operational costs and faster deployments. Responsibilities: You will develop high-quality test automation to drive lower operational costs and faster deployments You will help the QA team achieve great quality by automating functional and non-functional test cases, designing CI/CD pipelines, and developing automation frameworks. Work with cutting-edge technology alongside an amazing team. Also mentoring teams to develop specialized testing tools for use in testing our platform and guiding a team into full-fledged white box testing. Skills: 2+ yrs. experience preferably in product companies. Hands-on experience with various REST API, Web testing tools, Excellent debugging skills, measures and analyse code for quality. Hands-on coding experience in Java and SQL. Hands-on experience with different types of testing and knowledge of various tools for testing. Good understanding of web services and distributed systems. Good communication skills with the ability to coordinate across cross-functional teams and Business units.

In this role, you will be responsible for owning the quality and reliability of the solutions delivered to the clients in the US market. This role will provide you with a unique opportunity to learn in-depth about Tachyon, the only completely modern Card Processing platform. This role has a good mix of internal technical knowledge sharing and execution as well as Client interaction where you will find yourself playing a pivotal role in ensuring the success of the program and thereby contributing immensely to the Revenue and growth of the organization as a whole. You will be working alongside a small team of Solution Engineers, Program Managers, Solution Architects, Data Engineers and other functions. Responsibilities: Platform understanding - Develop a deep understanding of the Tachyon platform and associated functional and technical concepts including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission and data migration. Be hands-on and try out the various platform capabilities including APIs etc to build a first-hand understanding and know-how of the platform. Planning and strategy - Work with the Client counterparts to understand the overall scope of the program, timelines, bottlenecks etc and come up with a high-level strategy and plan to implement the Tachyon platform and convert the existing volumes from the Bank onto the Tachyon Core. Program execution and governance - Contribute heavily to the overall program execution. Ensure all the rituals are followed religiously, risks are identified well in advance and called out, work on the mitigation plans, and ensure that the async updates are shared with relevant stakeholders without fail. Participate in the daily and weekly cadences as well as the governance calls with the senior client counterparts. Test Planning: Develop comprehensive test plans and strategies based on project requirements, risk analysis, and industry best practices. Test Case Design: Create detailed test cases covering functional, non-functional, and regression testing scenarios for banking applications, including credit card issuing systems, Postman API suite, mobile banking apps, and payment gateways. Test Execution: Execute test cases manually or using automated testing tools to identify defects, inconsistencies, and performance issues in banking software. Conduct integration testing, system testing, and end-to-end testing as needed. Defect Management: Report and track defects using issue-tracking systems, collaborate with development teams to investigate and resolve issues, and verify bug fixes during regression testing cycles. Documentation: Maintain test documentation, including test plans, test cases, test reports, and defect logs, to provide comprehensive coverage of testing activities and outcomes. Training - Go through the courses that are part of the training curriculum and build your understanding of the Tachyon Platform and its various modules. Skills: Data-oriented Bias for action Logically strong first principles thinker Excellent written/verbal communication and interpersonal skills especially with external stakeholders Excellent interpersonal, organizational, leadership and mentoring ability Rigorous attention to detail Ability to thrive in ambiguous business environments and scale with limited resources Ability to comprehend complex technical products/solutions and prepare appropriate test cases Strong stakeholder relationship management skills - able to influence and manage the expectations of senior executives internally and externally. Hands-on, i.e. roll-up-your sleeve attitude

We are seeking a highly experienced and strategic Head of Production Operations to lead and manage our global production operations. This role requires a deep understanding of IT service management (ITSM), ITIL frameworks, and extensive experience in managing large-scale operations, particularly in the banking or similar industries. The ideal candidate will have a proven track record of ensuring service uptime, managing customer relationships, and leading a team of skilled professionals. Responsibilities Oversee the global production operations, ensuring the highest levels of service uptime and reliability. Manage day-to-day operations, including deployments, change management, and service upkeeping for various SaaS products. Lead and mentor a team of site delivery managers, SaaS reliability operations, and platform SREs. Develop and implement ITSM processes and frameworks to ensure efficient and effective operations. Liaise with customers to manage site-specific initiatives and ensure customer satisfaction. Ensure compliance with security and regulatory requirements, and effectively communicate with auditors. Drive continuous improvement and automation within the operations team. Collaborate with senior leadership to align operational strategies with business goals. Skills Experience with Kubernetes, Prometheus, and other cloud-native technologies. Strong programming skills and understanding of automation tools. Ability to make strategic decisions and drive major changes in the operational setup. Experience & Qualifications 15+ years of experience in IT operations management, with a focus on IT service management and ITIL frameworks. Proven experience in managing large-scale operations in the banking or similar industries. Strong understanding of cloud-native applications and cloud service monitoring. Excellent leadership and team management skills. Ability to manage customer relationships and ensure high levels of customer satisfaction. Strong communication and interpersonal skills. Relevant certifications in ITIL and ITSM are highly desirable.

Zeta is reimagining banking from the ground up, building cloud-native digital banks designed for infinite scalability and resilience even at population scale. Our goal is to revolutionize payments and banking with a customer-first approach, biweekly releases, and an intuitive, modern mobile app. Join us to reshape an age-old industry. As part of this team, you ll power: A cutting-edge banking and payment experience that leverages the unique capabilities of our vertically integrated Tachyon Platform to delight customers. Digital-first credit card programs tailored for tech-savvy and millennial audiences. Innovative banking and credit solutions that redefine savings, payments, and credit products in India. Responsibilities Oversee the end-to-end lifecycle of banking, payments, and credit card products issued and processed on the Tachyon Platform. Partner with business stakeholders to design and launch innovative banking products across diverse distribution channels. Drive experimentation and iteration to optimize sourcing, onboarding, reward programs, and other key features. Ensure commercial success through collaboration and accountability for product and delivery excellence. Manage communication and stakeholder relationships to align teams and achieve program goals. Skills Proven expertise in designing new products with an unwavering commitment to exceptional customer experiences. Technical fluency ideally with past coding experience or a deep understanding of engineering principles. High ownership, strong teamwork, and a passion for fast-paced environments. A track record of excellence in academics, professional achievements, or personal pursuits. Experience & Qualifications 15+ years of total experience in engineering and/or product roles. 8+ years of experience delivering successful B2B2C or B2C products. BE/BTech from a reputed engineering institution (Computer Science preferred). A management degree from a Tier 1 or Tier 2 institute is a plus.

Independently utilize innovative test methodologies to develop test plans and test strategies Mentor a team of 10-12 people Conduct effective test reviews and test documents Build teams to execute functional, performance, security and scalability testing Mentor team to develop specialized testing tools for use in testing our platform Mentor and guide team into a full-fledged white box testing team Review teams performance for coverage and quality of test suites Participate in test suite design and test reviews Focus on quality excellence Skills Good understanding of web services and distributed systems Should have worked with at least one programming language and have hands on experience with databases. Experience with tools and technologies used for automation on web or mobile. Proven understanding of gray box and black box testing techniques Hands on experience with various REST API, Web and Mobile application testing tools Excellent debugging skills, measures and analyses code for quality Good communication skills with ability to coordinate across cross-functional teams and Business units Experience and Qualifications 10-15 years of proven experience in QA B.Tech/M.Tech in computer science, information technology or a related field.

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin, Twitter About the role Zeta is looking for a dynamic and meticulous Executive Assistant to the Vice President - Product and Engineering - Zeta based out of Hyderabad. Responsibilities Coordinate and maintain the calendar including organizing all appointments, meetings, conferences all across the world etc. Manage travel arrangements for the Vice President (including but not limited to visa arrangements, ticket bookings, cab arrangements, hotel bookings etc.) Follow-ups and Follow-throughs with internal teams. Managing phone calls, routine emails and correspondence with vendors and clients within India and Internationally. Maintain strong follow-up systems for timely completion of projects/assignments and keeping him updated on any developments, status reports related to ongoing projects. Work on ad hoc research projects and ensure timely completion with 100% accuracy and eye for detailing. Should be high on integrity and able to maintain confidentiality in day to day operations. Ability to manage projects - create detailed project plans, timelines, and schedules and ensure deadlines are met. Organizing and servicing Meetings, social gatherings and events. Remain up-to-date with the latest trends and events in the industry. Should have a Go Getter attitude and must be a team player. Skills Strong conceptual thinker with strong analytical skills. Immaculate written and oral communication skills with the ability to take ownership of ones work. Process oriented: Demonstrable commitment to following processes, documentation etc. Proficient at using the Internet, and demonstrable technical aptitude / inclination Proficient with spreadsheets (MS Excel/Google Sheets) and slide decks (MS Powerpoint/Google Slides Intelligent with good logical reasoning. Proactive with a go-getter attitude. Willingness to operate remotely and at odd hours (if required). Prior experience working with successful entrepreneur(s) preferred. Experience and Qualifications 2+ years of work experience preferably in Executive Assistant / Secretarial activities. Prior interaction with clients or stakeholders, handling inquiries, and managing expectations in a professional and timely manner. Basic knowledge and prior experience working on project management tools (e.g., Jira) is a plus. Experience with communication tools (e.g., Zoom, Microsoft Teams) is preferred. Life At Zeta At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is People Must Grow. We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. #LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore the life at zeta Zeta is an equal opportunity employer

We are looking for a highly organized Project Coordinator to drive the seamless execution of Zeta s flagship learning academy. This role requires strong coordination skills to manage multiple stakeholders, track progress, and ensure the timely delivery of all program components. Responsibilities Program Planning & Coordination Collaborate with cross-functional teams to define program structure, curriculum, and schedules. Coordinate with internal and external SMEs to facilitate training. Ensure all materials and preparations are in place before the academy launch Act as the primary liaison between trainers, mentors, facilitators, the People Corp team, and program managers. Maintain comprehensive program documentation. Training Execution & Logistics Oversee the end-to-end execution of the 12-week training program, ensuring all sessions, assignments, and assessments are conducted as planned. Manage learning platforms (LMS, classroom setup, self-learning modules, and project work) for smooth operations Coordinate with trainers to ensure timely content delivery. Serve as the single point of contact (SPOC) for trainees, addressing queries and concerns. Track participation, gather feedback from trainees and trainers (both internal & external). Regularly monitor and report key program metrics, including attendance, completion rates, assessment scores, and engagement levels. Identify and escalate risks or gaps that may impact program effectiveness Publish progress dashboards for stakeholders Skills Program & Project Management - Ability to drive structured planning and execution. High Ownership - Proactive, accountable, and committed to delivering results. Strong Communication - Excellent verbal and written skills for stakeholder coordination. Problem-Solving - Ability to anticipate and address challenges effectively. Data Analytics - Proficiency in tracking and interpreting key program metrics. Stakeholder Management - Strong ability to coordinate across multiple teams. Proficient in MS Office - Proficient in MS Office and program management tools Experience and Qualifications Experience: 3+ years in coordination & program management (experience in similar programs preferred)

The Senior Associate Reliability Operations role is critical in ensuring the continuous, reliable, and secure operation of our SaaS products, operating in a 24x7 support capacity. This role involves proactive monitoring, incident response, and collaboration with teams across the organization to maintain optimal service levels. The Senior Associate will participate in a rotating shift schedule to ensure high availability, rapid issue resolution, and support for key reliability initiatives. Senior Associate will serve as a key escalation point, mentor junior team members, and lead critical efforts to optimize operational workflows and systems. Responsibilities: 24x7 Monitoring and Support: Oversee the health, performance, and availability of cloud-based SaaS infrastructure and applications, using monitoring tools like Prometheus and Grafana, and respond to alerts during assigned shifts. Alignment and adherence to organization process to maintain the SLA. Incident Management: Act as the first responder in a 24x7 rotation, managing and mitigating service disruptions, following standard incident procedures, and escalating issues to SMEs as needed. Deployments and Change Management: Manage deployment lifecycle of the applications. Proactively engage with SMEs to resolve deployment process issues or challenges. Troubleshooting and Resolution: Use diagnostic tools and scripts to resolve common issues in real-time and collaborate with cross-functional teams to analyze and address root causes. Service Health and Reliability: Assist in defining and refining SLAs, SLOs, and SLIs; perform routine checks and follow established runbooks to maintain consistent service reliability. Analysis and Reporting: Regularly review incident data to identify patterns, improve service resilience, and produce shift reports summarizing system health and resolved incidents. Documentation and Knowledge Base: Document incident resolutions, update runbooks, and contribute to an internal knowledge base to improve team response and efficiency. Continuous Improvement Initiatives: Participate in reliability enhancement projects, including automation, configuration management, and tools improvement. Collaboration: Communicate effectively with SMEs to relay critical incident information, insights, and preventive recommendations Mentorship: Work closely with team members to provide guidance during shifts and share insights on improving incident response. Experience and Qualifications Education: B.Sc IT, B.Sc Computers, BCA or equivalent. Experience: 2-4 years of experience in reliability operations or related 24x7 support role within SaaS or cloud environments Skills Proficiency in monitoring and alerting tools, such as Prometheus, Grafana, Datadog, or Splunk. Ability to remain composed in high-stakes situations and resolve incidents promptly. Strong verbal and written communication skills to document and relay incident information effectively. Shift Information 24x7 Rotational Shifts: This role requires availability to work rotating shifts, including nights, weekends, and holidays, to ensure 24x7 support coverage.

As a Senior Product Manager in the Synapse team, you will have the opportunity to work on one or more platforms to conceive, build and deliver innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions. Responsibilities Lead the ideation, prioritization, and execution of product initiatives aimed at enhancing retail and commercial banking digital experiences for banks and credit unions. Conduct market research, customer interviews, and competitive analysis to identify market trends, user needs, and opportunities for innovation. Define product vision, strategy, and roadmap aligned with business objectives and customer requirements. Collaborate with UX designers to create intuitive and engaging user interfaces that drive user adoption and satisfaction. Work closely with software engineering teams to translate product requirements into technical specifications and ensure timely delivery of high-quality products. Utilize data-driven insights and analytics to optimize product performance, drive user engagement, and inform decision-making Partner with sales, marketing, and business development teams to drive product adoption, customer acquisition, and revenue growth. Stay abreast of industry trends, emerging technologies, and regulatory developments to inform product strategy and roadmap. Skills Analytical Thinking Research orientation Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions. Experience conducting user research and usability testing. Communication Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management. Tools Processes Proficiency in using product management tools, such as Jira and Confluence. Familiarity with agile development processes and principles. Technical Acumen Good understanding of technology stacks and the ability to engage effectively with technical teams. Education and Qualifications 4+ years in a Product Management, prior experience building consumer / commercial banking products at scale Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns Software Engineering / Technical background An MBA from a Tier 1 school would be a bonus

Zeta is looking for an experienced Program Manager who is responsible for planning, execution, and delivery of programs, ensuring that they align with the organizations strategic objectives. It requires a combination of leadership, strategic thinking, communication skills, and a deep understanding of project management principles. Act as a bridge between the strategic vision of the organization and the successful execution of projects that contribute to achieving that vision. Responsibilities Program Planning and Design: Align programs with the organizations strategic objectives and business goals. Clearly define the scope of the program, including deliverables and outcomes. Establish clear and measurable program objectives. Collaboration: Collaborate with design leadership to contribute to the creation of world-class interaction designs, offering assistance from initial concept ideation through the entire design process up to the product shipping stage. Resource Management: Identify and allocate resources, including budget, personnel, and equipment. Develop and manage the program budget, ensuring cost-effectiveness. Risk Management: Identify potential risks and develop mitigation strategies. Address and resolve issues that may impact the programs success. Stakeholder Management: Engage with various stakeholders, including executives, project managers, and team members. Requirements Gathering: Gather and manage requirements from stakeholders to shape the program. Planning and Execution: Develop and manage the program schedule, setting realistic timelines and milestones. Implement and oversee quality assurance processes to ensure deliverables meet standards Change Management: Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment. Performance Monitoring: Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics. Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials. Contract and Vendor Management: Manage contracts and relationships with external vendors if applicable. Continuous Improvement: Continuously analyze program performance, reliability, and incidents to identify areas for improvement. Implement changes to enhance overall program resilience. Conflict Resolution: Address conflicts and challenges within the team to maintain a positive work environment. Skills Project Planning and Delivery: Advanced knowledge and demonstrated expertise in the areas of end to end project planning and project delivery Experience with any tech stacks: Must be from a technical background and have hands-on experience with any tech stacks (preferably Java, Spring boot and Postgresql). Preferably a PMP or Agile PM certification. Project Management tools: Strong hands-on experience on any project management tools like JIRA, Trello, Smartsheets, OKR management software, Kanban, etc Agile Methodology: Strong understanding of scrum and agile methodologies, sprint planning etc Proficiency in creating animations from scratch using Lottie, showcasing the ability to add dynamic and engaging elements to user interfaces. This skill enhances the overall user experience through interactive and visually appealing animations. Cross-functional coordination: Exercise good business judgment skills to find short-term solutions working cross-functionally for difficult/tricky engineering problems while not sacrificing the long term goals. Reporting & Dashboards: Experience working with tools to manage schedule, cost and risks of ongoing projects and provide reports to management Communication Skills: Excellent communication skills, somebody who can understand the business problem/domain fast and articulate problem/solution to different audience types (technical/business)Obsessive ownership towards individual and team goals and does it right Client Management : Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Act as the primary point of contact for clients, providing regular updates and addressing any concerns promptly. Understand client business goals and align program objectives to support these goals. Facilitate effective communication between clients and internal teams to ensure seamless program execution. Gather and manage client requirements, ensuring they are accurately reflected in the program deliverables. Experience and Qualifications 10+ years of software industry experience with 4+ years of experience managing large cross-functional product development projects from inception to launch seeing the full lifecycle with a deep understanding of agile methodologies Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent)

Looking for a creative coding enthusiast, Imagine a role where your passion for programming and design collide to shape captivating user experiences across platforms. Welcome to Zeta, where innovation meets creativity, and were seeking a Frontend Developer to be the driving force behind our digital dreams. Responsibilities Designing and building a first of its kind web ecosystem that drives the business, engages and inspires our community of consumers and enthusiasts, and meets the functional needs of our customers and partners Building client side SDKs and widgets for integrations with external web apps. Building full stack web apps. Rapidly building prototype web user interfaces Driving improvements in usability and interactivity of Zetas web properties Implementation of a pixel-perfect UI/UX with a focus on driving customer engagement and creating beautiful and unobtrusive user flows Collaborate across engineering, marketing, product management, customer support and design groups Skills Love programming and you are good at designing the user experience across platforms Aware of various product design, functional design and usability factors in designing. Well versed with visuals, typography, fonts etc Rich experience in native JavaScript / JQuery / Bootstrap Well versed with HTML5 & CSS3 Handle UI integration with REST-APIs Pro with cross-browser compatibility Experience and Qualifications 2-4 years of hands-on experience in frontend development. Passion for Programming. Strong understanding of data structures and algorithms. If you love turning code into creative solutions and enjoy programming challenges

You will develop high-quality test automation to drive lower operational costs and faster deployments You will help the QA team achieve great quality by automating functional and non-functional test cases, designing CI/CD pipelines, and developing automation frameworks. Work with cutting-edge technology alongside an amazing team. Also mentoring teams to develop specialized testing tools for use in testing our platform and guiding a team into full-fledged white box testing. Skills: 1+ yrs. experience preferably in product companies. Hands-on experience with various REST API, Web testing tools, Excellent debugging skills, measures and analyse code for quality. Hands-on coding experience in Java and SQL. Hands-on experience with different types of testing and knowledge of various tools for testing. Good understanding of web services and distributed systems. Good communication skills with the ability to coordinate across cross-functional teams and Business units.

Define and execute the engineering roadmap, ensuring alignment with business goals. Drive a culture of technical excellence, innovation, and continuous improvement. Oversee software architecture, infrastructure, and security best practices. Optimize engineering efficiency, ensuring timely and high-quality delivery. Implement automation, DevOps, and scalability best practices to enhance platform reliability. Foster a strong engineering discipline with a focus on microservices, cloud-native solutions, and data security. Ensure the adoption of best-in-class technologies, tools, and frameworks to drive development efficiency. Product Strategy & Execution: Define and own the product vision, strategy, and roadmap to drive business growth. Translate customer needs, market trends, and business objectives into actionable product strategies. Establish a robust product development lifecycle, ensuring high-impact, data-driven decision-making. Champion UX and design thinking, ensuring seamless, user-friendly experiences across all products. Monitor and analyse product performance, making data-driven decisions for iterative improvements. People & Organizational Leadership: Attract, hire, and retain top engineering and product talent. Foster a high-performance culture with clear accountability and professional growth opportunities. Provide strong mentorship and coaching to engineering and product leaders. Drive employee engagement, well-being, and inclusivity in engineering and product functions. Implement agile best practices, ensuring high velocity and efficiency in development teams. General Management & Business Impact: Drive cross-functional collaboration between engineering, product, sales, and operations. Align technical and product strategies with overall business objectives. Own key performance indicators (KPIs) related to product success, engineering efficiency, and business impact. Ensure compliance with regulatory, security, and governance standards. Represent Zeta in industry forums, thought leadership, and talent branding initiatives. Collaborate with finance and operations teams to optimize budgets, resource allocation, and business efficiency. Skills Proven track record of building and scaling high-performing technology teams. Deep expertise in modern software development, cloud computing, microservices, and security. Strong understanding of fintech, banking, or payments industry is a plus. Strong ability to translate technical concepts into business value and strategic impact Key Qualifications & Experience 15+ years of experience in technology leadership roles, with a strong background in engineering and product management. Exceptional stakeholder management, leadership, and communication skills. Strong understanding of fintech, banking, or payments industry is a plus. B.Tech/M. Tech in computer science, information technology, or a related field & MBA from a Tier 1 school would be a bonus

We looking a passionate and experienced Software Development Engineer in Test (SDET) to join our dynamic QA team. As an SDET, you will play a crucial role in driving quality and efficiency across. You will collaborate closely with developers, product managers, and engineering managers to understand feature requirements and their implementation details. You will then leverage your expertise in automation frameworks and methodologies to design, develop, and execute comprehensive test strategies, ensuring that our products meet the highest standards of quality and performance. Responsibilities Collaborative Innovation: Work closely with developers, product managers, and engineering managers to comprehend features, implementation details, and customer usage models. Automation Strategy Maven: Develop and execute automation strategies and plans to elevate our testing processes. Functional and Non-functional Excellence: Automate functional and non-functional test cases, design CI/CD pipelines, and craft automation frameworks. Technical Prowess: Understand software internals, adeptly debug problems, and script automated tests using JavaScript and/or user-level automation tools. Passionate Problem Solver: Revel in solving challenges, collaborating with developers and QA Engineers, and driving automation and Continuous Integration efforts. Skills Programming Mastery: Exceptional skills in Java, JavaScript, or Python, making you a coding virtuoso. Architectural Insight: Deep understanding of Microservices, RESTful architecture, APIs, and HTTP/HTTPS protocols. Automation Expertise: Proven experience automating tests for large-scale SOA systems, distributed systems, and RESTful services. Leadership in Automation: Demonstrated leadership in driving automation efforts for large-scale software projects. Agile Proficiency: Hands-on experience using Agile development methodologies to foster iterative and collaborative workflows. API Testing Tools: Expertise in using tools like Postman, RestAssured for automated API testing. Performance Testing: Designing and executing load/stress and performance testing to ensure optimal system functionality. Quality Metrics Maestro: Track and report quality-related metrics, identifying trends and proactively solving problems. QA Methodologies: Strong experience with QA methodologies, software testing techniques, and relevant tools. Automation Strategy: Proven track record in implementing automation strategies, planning, and designing automation frameworks. Test Management Tools: Experience using test cases and test execution management tools like TestRail. Experience and Qualifications Bachelors degree in Computer Science, Software Engineering, or a related field 5-8 years of experience as an SDET Excellent communication and collaboration skills

Looking for a creative coding enthusiast, Imagine a role where your passion for programming and design collide to shape captivating user experiences across platforms. Welcome to Zeta, where innovation meets creativity, and were seeking a Frontend Developer to be the driving force behind our digital dreams. Responsibilities Designing and building a first of its kind web ecosystem that drives the business, engages and inspires our community of consumers and enthusiasts, and meets the functional needs of our customers and partners Building client side SDKs and widgets for integrations with external web apps. Building full stack web apps. Rapidly building prototype web user interfaces Driving improvements in usability and interactivity of Zetas web properties Implementation of a pixel-perfect UI/UX with a focus on driving customer engagement and creating beautiful and unobtrusive user flows Collaborate across engineering, marketing, product management, customer support and design groups Skills Love programming and you are good at designing the user experience across platforms Aware of various product design, functional design and usability factors in designing. Well versed with visuals, typography, fonts etc Rich experience in native JavaScript / JQuery / Bootstrap Well versed with HTML5 & CSS3 Handle UI integration with REST-APIs Pro with cross-browser compatibility Experience and Qualifications 3-4 years of hands-on experience in frontend development. Passion for Programming. Strong understanding of data structures and algorithms. If you love turning code into creative solutions and enjoy programming challenges.