Zendesk Admin/Developer

IDESLABS PRIVATE LIMITED

2 - 5 years

2 - 5 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

java python ruby zendesk sdk css c++ regression testing manual testing sql salesforce selenium recruitment xml html mysql api jira software testing automation testing smoke testing javascript sql server as troubleshooting agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Zendesk Admin/Developer with 2-5 years of experience to join our team. The ideal candidate will have a strong background in Zendesk administration and development.

Roles and Responsibility

Manage and maintain Zendesk instances, including configuration, customization, and troubleshooting.
Develop and implement custom solutions using Zendesk's API and SDK.
Collaborate with cross-functional teams to identify and prioritize project requirements.
Design and implement automation scripts to improve efficiency and productivity.
Troubleshoot and resolve technical issues related to Zendesk.
Ensure data security and compliance with organizational policies.

Job Requirements

Minimum 2 years of experience in Zendesk administration and development.
Strong knowledge of Zendesk's features, functionality, and architecture.
Experience with programming languages such as Java, Python, or Ruby.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively in a team environment.
Strong communication and interpersonal skills.

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