Purpose of the RoleAs a Platform Support Engineer III , you will be responsible for the development of tooling to aid in the maintenance, support, and remediation of issues in our platform to ensure that our systems are healthy. This role will support communication with multiple internal and external stakeholder groups to monitor and manage our systems including problem solving and troubleshooting when issues are detected. This role will also create /define metrics, manage incident management and analyze the business metrics to drive process/system improvements. This role requires a combination of strong collaboration, analysis, critical thinking, and independent decision-making skills. At Yum, we like to continue to build know how and ensure we are documenting processes, in this role, you will be supporting and creating knowledgebase articles and reviewing processes. Additionally, you will be delivering regular and high-quality stakeholder communication related to system management and any issue resolution. Once issues have been closed, you will lead the internal review to identify root cause, conduct impact analysis and drive recommendations to prevent any future issues. ResponsibilitiesDevelopment of tooling to aid in the maintenance, support, and remediation of issues in our platform Update internal dashboard reporting, visualizations, and alerting mechanisms for all production applications and supporting environments.Implement end to end monitoring of different platforms to reduce system downtime.Create and manage metrics for all Yum Platforms (eCommerce, POS, Admin Portal & Menu Management) and Brands. Build and expand reporting against software reporting metrics. Collaborate with engineering groups to lead proactive troubleshooting steps and measures to reduce escalations and resolve issues fasterLead Priority 1 and 2 calls, process improvements and postmortems. Participate in an on-call schedule to cover high priority support incidents which occur outside of normal business hours.Develop new runbooks for repeatable/common issues and create documentation for post issue resolution including root cause and impact analysis within published department SLAs. Collaborate with cross-functional teams and build relationships needed to implement all of the above.Participate in code reviews, ensuring that all platform support processes align with our architectural principles and design patterns, fostering a culture of continuous improvement and technical excellence.Develop and enhance tooling for platform support, aiming to automate repetitive tasks, improve system reliability, and streamline operations, while maintaining a strong focus on scalability and maintainability.Preferred candidate profile Minimum Requirements:BE / BTECH Computer Science/Engineering/CIS or equivalent experience6-8 years in a Production Support Engineer role which requires managing customer interactions.Ability to remain calm under pressureStrong understanding of APIsFamiliarity with ticket tracking tools (Service Now, Jira)Experience with Datadog or similar observability toolsExcellent written and verbal communication skills with the ability to clearly communicate across all levels of the organization in high-pressure situationsExcellent problem solving and analytical skillsAbility to work a flexible schedule to help cover round the clock support Preferred RequirementsUnderstanding of the Web; including familiarity with JavaScript, REST APIs, GraphQL, and Git.Fluency with Unix / Linux

Purpose of the RoleAt Yum! Were looking for a Data Scientist I/ II to add to our dynamic and rapidly scaling team. Wed want you to be part of our mission to optimize our digital channels and technology innovations with the end goal of creating competitive advantages for our restaurants around the globe and other engagements. We’re looking for a solid analytics professional who brings fresh ideas from experience and is eager to tackle new challenges in our company. Candidates must be proficient with data programming languages (e.g., Python and SQL). Candidate should have a consulting or service mindset and be open to working in long term or short-term projects with different teams depending on business needs. The role demands the candidate to work hands on alongside some mentoring responsibilities.They will be leading an engagement and will play a pivotal role in solving business problems by translating them into analytical frameworks and solving it using combination of data science, technology, and domain knowledge. They will also be responsible for mentoring and managing their team and overall delivery ownership. They should also have excellent communication skills and proven experience of presenting to stakeholders. ResponsibilitiesAs a Data Scientist- I/ II, you will:Analyze data and generate analytical outputs to deliver insights, evaluate the hypothesis and complete root cause analysis of the business problem.Should have strong analytical skillset to design end to end solution leveraging the latest machine learning (ML) techniques, including data preparation, exploratory data analysis, feature engineering, model selection, model development, model evaluation, cross-validation, and deploymentEffectively present the analytics approach and insights to a larger business audience.Solve business problems which involves:Brainstorm with clients and internal teams to define a problemTranslate the business problem into an analytical problemIdentify internal and external data requirements for solving the analytical problemSolving the analytical problem using concepts from mathematics, statistics, Artificial Intelligence and Machine learningCreate, maintain and enhance artefacts that can help communicate the solution to clients like dashboards, power point decks, excel sheets etc.Mentor team and handle day to day project deliverables and timeline. Minimum Requirements:Bachelor’s degree / master’s degree in engineering, quantitative field such as statistics, business analytics or equivalent past work experience 4-6 years of experience in data science, leading teams, building hands-on Analytical modelsAdvanced SQL skills, excellent programming skills in Python. Strong working knowledge of Python’s numerical, data analysis, or AI frameworks.Hands-on experience working with regression, clustering, decision trees and related models.Ability to use data and metrics to back up assumptions, evaluate the hypothesis and complete root cause analysis of the business problem.Experience in integrating business analysis with technical solutions that involve advanced analytics solutions, demand forecasting, segmentation, churn prediction, predictive maintenance, and route optimization, etc.

We are seeking an experienced Oracle Fusion Cloud ERP Consultant with expertise in the Expense Management Module to support the design, implementation, and optimization of Oracle Fusion Cloud Expenses. This role involves working closely with finance, IT, and business stakeholders to ensure seamless expense management, policy compliance, and system integration. ResponsibilitiesSolution Design & ImplementationConfigure and implement Oracle Fusion Cloud Expense Management to meet business and compliance requirements Define and optimize expense policies, workflows, approval processes, and corporate card integrations.Work with finance and compliance teams to ensure alignment with company expense policies and tax regulations.Collaborate with third-party vendors, corporate card providers, and financial institutions for seamless system integration.System Configuration & SupportMaintain and optimize expense categories, reimbursement rules, audit rules, per diem policies, and currency settings.Provide expertise in Oracle Payables integration to ensure accurate expense reimbursement and accounting.Assist with role-based security configurations and user access management.Troubleshoot system issues, implement fixes, and support end users.Integration & Data ManagementCollaborate with IT teams to integrate Oracle Expenses with corporate credit card systems, payroll, and external financial platforms.Ensure accurate data mapping, reporting, and reconciliation between Expense Management and financial ledgers.Support API-based integrations with banks, travel booking systems, and compliance tools.Testing & Quality AssuranceDevelop and execute test cases for UAT (User Acceptance Testing), ensuring business users validate configurations before deployment.Work with SRE team to monitor system performance, data integrity, and expense processing accuracy.Training & User AdoptionTrain finance teams, expense submitters, and approvers on Oracle Expense functionalities and best practices.Create user guides, SOPs, and training materials to improve adoption.Continuous Improvement & ComplianceStay updated on Oracle quarterly releases to evaluate new features and enhancements.Work with compliance teams to enforce expense fraud prevention and audit controls.Recommend process automation and enhancements to improve efficiency. Minimum Requirements: Bachelor's degree in Finance, Accounting, Information Systems, or a related field. wit h 8-10 Years of experincewith Oracle Fusion Cloud ERP, specifically Expense Management.Oracle Fusion Cloud ERP Certification (Expense Management Module) preferred.Experience in financial operations, accounts payable, travel & expense (T&E) management, or ERP consulting.Proven track record of leading Oracle Cloud Expense implementations or enhancements.Oracle Fusion Cloud ERP Certification (Expense Management Module) preferred.Experience in financial operations, accounts payable, travel & expense (T&E) management, or ERP consulting.Proven track record of leading Oracle Cloud Expense implementations or enhancements.Technical Skills:Expertise in Oracle Fusion Cloud Expenses, including policy setup, workflow approvals, and audit rules.Strong understanding of Oracle Payables, General Ledger (GL), and Corporate Card Integrations.Experience with BI Publisher, OTBI, and Oracle Analytics for reporting.Knowledge of Oracle Integration Cloud (OIC) and REST/SOAP APIs for integrations.Security & ComplianceAwareness of global security standards such as SOX, GDPR, and Indias PDPB.Experience working in a secure, compliant environment following company security protocols.