Your Next Career Move: International Voice & Chat Process Openings !

0 - 5 years

3 - 6 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice & Chat Process Openings - Job Description
Be Part of Our Global Team: Open Positions in International Voice & Chat Services!

Eligibility

:
  • Graduates or undergraduates with at least 1 year of experience in an International BPO.
  • Freshers are also encouraged to apply.
  • Experienced candidates may qualify for a salary hike of up to 30%, based on skills and market trends.

Key Responsibilities

:
  • Provide exceptional customer service across voice, email, and chat channels.
  • Manage inbound and outbound communications with ease and professionalism.
  • Maintain a positive and friendly demeanor to ensure top-notch customer satisfaction.
  • Resolve customer queries quickly, offering effective and prompt solutions.
  • Meet performance goals, including response times, resolution rates, and overall customer satisfaction.

Shifts & Work Schedule:

  • Flexible rotational shifts.
  • Rotational weekly offs (5 working days and 2 days off).

Perks & Benefits:

  • Complimentary two-way cab service for hassle-free commuting.
  • Monthly performance-driven incentives to reward your hard work.
  • Comprehensive insurance coverage for your well-being.
  • Additional allowances to maximize your earnings.

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