Workplace Options

Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Learning Events Administrator Location: India Shift Timing: Currently 2 shifts available - Mo-Fr 9am-6pm and 12pm -9pm. Salary: 5.5 lacs per year is the full-time equivalent and will be prorated to a monthly rate. Contract: This is a fixed term contract from mid August to November. What you will do: The Learning Events Administrator will be a key member of the Global Learning Solutions team, providing administrative support to the Learning Events and Customized Learning Events’ teams. This position will report to the Learning Events Team Leader. We are looking for a strong administrator who has exceptional organizational skills and can manage multiple tasks at any one time. You will need to have excellent attention to detail and interpersonal skills Responsibilities: Support Global Learning Solutions team. Creation of Announcement Flyers and PowerPoint presentations. Data entry and maintenance in the case management system. Webinar creation. File archiving and compliance checks. Creation of post event reporting. Event hosting. Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: Minimum of a Bachelor’s degree in a related field. High proficiency with skills in Microsoft Excel, Word, PowerPoint, Outlook, UCMS, GoToWebinar, JIRA, Visio, SharePoint, PowerBI Expertise in establishing & maintaining data quality standards. Strong overall communication skills, facilitation, and diplomacy skills Exceptional organizational and administrative skills. Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency. Be a good team player. Strong attention to detail. Strong aptitude for technology and attention to detail. Appreciation for cultural diversity. Flexibility to work in a variety of time zones. Ability to work in a fast-paced global environment. Ability to multi-task, managing multiple initiatives concurrently. Ability to problem solve quickly and creatively. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). SPeDRBil9u

Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Learning Events Administrator Location: India Shift Timing: Currently 2 shifts available - Mo-Fr 9am-6pm and 12pm -9pm. Salary: 5.5 lacs per year is the full-time equivalent and will be prorated to a monthly rate. Contract: This is a fixed term contract from mid August to November. What you will do: The Learning Events Administrator will be a key member of the Global Learning Solutions team, providing administrative support to the Learning Events and Customized Learning Events’ teams. This position will report to the Learning Events Team Leader. We are looking for a strong administrator who has exceptional organizational skills and can manage multiple tasks at any one time. You will need to have excellent attention to detail and interpersonal skills Responsibilities: Support Global Learning Solutions team. Creation of Announcement Flyers and PowerPoint presentations. Data entry and maintenance in the case management system. Webinar creation. File archiving and compliance checks. Creation of post event reporting. Event hosting. Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: Minimum of a Bachelor’s degree in a related field. High proficiency with skills in Microsoft Excel, Word, PowerPoint, Outlook, UCMS, GoToWebinar, JIRA, Visio, SharePoint, PowerBI Expertise in establishing & maintaining data quality standards. Strong overall communication skills, facilitation, and diplomacy skills Exceptional organizational and administrative skills. Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency. Be a good team player. Strong attention to detail. Strong aptitude for technology and attention to detail. Appreciation for cultural diversity. Flexibility to work in a variety of time zones. Ability to work in a fast-paced global environment. Ability to multi-task, managing multiple initiatives concurrently. Ability to problem solve quickly and creatively. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Workplace Options: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 88 million individuals across 127,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Description: The Creative Designer will provide creative graphic support to the Marketing team, reporting to the Graphic Design Manager. Responsibilities: Support the Marketing department in all manner of creative endeavors, including but not limited to designing and editing promotional material for the Marketing, Sales, and/or Account Management teams (at the direction of the Marketing team). Ability to create static graphic design pieces from scratch at direction of company management. Experience with video editing and creation – short animated videos with voiceover, within company brand guidelines or client-specific output. Have an inherent understanding of design and high-quality aesthetics, as well as how it fits into company brand guidelines. Manage work to ensure that requests are fulfilled accurately and on-time. Work within specific timeframes for completion of materials. Assist with the completion, customization of “one-off” promotional materials when requested by clients. Content awareness: how content fits and flows into overall design, ability to suggest/create minor pieces of content with direction from Marketing team. Skills: Ability to manage in a fast-paced global environment and embed a culture of excellence. Strong aptitude for technology and attention to detail. Expertise in establishing & maintaining quality standards. Ability to problem solve – quickly and creatively. Ability to multi-task, managing multiple initiatives concurrently. Demonstrated collaborative orientation and experience working with internal teams. Strong overall communications, presentation, facilitation and diplomacy skills. Exceptional time management skills and the ability to work accurately and meet deadlines. Passion for visual arts and telling a story through creative design. Required Education/Qualifications: Minimum of a Bachelor’s degree in a related field. 3 to 5 years of graphic design experience Online portfolio showcasing creative and high-quality work Flexibility to work in a variety of time zones. Exceptional graphic design skills. Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency. Appreciation for cultural diversity. Proficiency in Adobe Creative Suite applications, specifically InDesign. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). uAmPwHIZKI

Workplace Options: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 88 million individuals across 127,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Description: The Creative Designer will provide creative graphic support to the Marketing team, reporting to the Graphic Design Manager. Responsibilities: Support the Marketing department in all manner of creative endeavors, including but not limited to designing and editing promotional material for the Marketing, Sales, and/or Account Management teams (at the direction of the Marketing team). Ability to create static graphic design pieces from scratch at direction of company management. Experience with video editing and creation – short animated videos with voiceover, within company brand guidelines or client-specific output. Have an inherent understanding of design and high-quality aesthetics, as well as how it fits into company brand guidelines. Manage work to ensure that requests are fulfilled accurately and on-time. Work within specific timeframes for completion of materials. Assist with the completion, customization of “one-off” promotional materials when requested by clients. Content awareness: how content fits and flows into overall design, ability to suggest/create minor pieces of content with direction from Marketing team. Skills: Ability to manage in a fast-paced global environment and embed a culture of excellence. Strong aptitude for technology and attention to detail. Expertise in establishing & maintaining quality standards. Ability to problem solve – quickly and creatively. Ability to multi-task, managing multiple initiatives concurrently. Demonstrated collaborative orientation and experience working with internal teams. Strong overall communications, presentation, facilitation and diplomacy skills. Exceptional time management skills and the ability to work accurately and meet deadlines. Passion for visual arts and telling a story through creative design. Required Education/Qualifications: Minimum of a Bachelor’s degree in a related field. 3 to 5 years of graphic design experience Online portfolio showcasing creative and high-quality work Flexibility to work in a variety of time zones. Exceptional graphic design skills. Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency. Appreciation for cultural diversity. Proficiency in Adobe Creative Suite applications, specifically InDesign. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity : Telephony & VoIP Administrator Location: Bangalore Hybrid/Remote: Hybrid What you will do: Workplace Options have an exciting opportunity for a creative and eager to learn and grow individual to join our Telephony Team. This will be a hybrid working position with a mixture of home and office working. The primary role of the Telephony & VoIP Administrator is to help in streamlining telephone processes and data as well as to ensure efficient resolution of phone complaints raised by internal and external clients. Responsibilities: Key responsibilities include, but are not limited to: Implementing new phone lines – where they route to, how they are answered, setting up reporting templates. Auditing and testing of current lines. Auditing phone routings to ensure efficiency. Managing phone issues and complaints. Assist with document control of all WPO lines: who they are assigned to, announcements, routing, etc. Assist with development requests for user stories and testing. Foster collaboration between cross-functional teams to ensure that gaps are identified and filled, and that relevant insights are incorporated into action plans for improvement. Be a bridge between IT and Ops with Telephony matters. Investigation and resolution of customer complaints maintaining timely, accurate investigation notes in our complaint database system. Facilitate and/or participate in cross-functional projects as needed. Maintain effective working relationships with business units (clinical, work-life, sales, account management) and across other functional groups. Maintain a thorough understanding of company policy and procedures. Provide technical support, administration and troubleshooting of Avaya PBX System. Work with end-users and technicians to diagnose various issues arising on Avaya Aura Infrastructure such as Communication Manager, System Manager, Session Manager, Session Boarder Controller, AES, Media server, Media Gateway, CMS, AADS, Call Recording and WFM system. In-depth knowledge on troubleshooting Avaya Call Center Solutions, SIP and ISDN Trunks. Troubleshooting voice quality issues. New user setup on Avaya and adjunct systems. Setup new phone lines and implementation of call-flows as per business requirement. Work with phone carriers in various countries to procure new phone numbers and to get phone line issues resolved. Work with Avaya partners, service providers and third-party vendors on various telecommunication projects. Managing day to day tasks and handling of helpdesk tickets. Follow ITSM process for Service Requests, Incidents and Change Management. Work on the scheduled maintenance and change activity approved by the business. Skills: Strong verbal and written communication skills in English Strong willingness to learn and understand the Telephony structure and Business units. Excellent time management skills and ability to prioritize and organize tasks to meet multiple deadlines. Creative problem-solving skills with ability to think outside the box. Customer focused and passionate about customer experience. Organizational and prioritization skills in a fast-paced environment. Proficient with MS Office (Word, Excel, PowerPoint, and Outlook). Process and detail oriented. Ability to work independently and in a team with minimal supervision and in a virtual environment. Ability to manage the completion of multiple duties or tasks simultaneously desired. Exhibits flexibility with respect to process as well as shift when needed. Minimum of two years’ experience working in customer driven, fast paced environment managing projects and/or equivalent experience. Good L2 and L3 level Installation and troubleshooting skills on Avaya UC and CC Platform - Avaya Aura Communication Manager, Session Manager, System Manager, AES, SBCE, AAMS, AADS, CMS, IX Messaging, Callback Assist, etc. Good knowledge in Call Center technologies and understanding of VDN, Vector, Skills and IVR. Strong knowledge in SIP, H.323, ISDN based voice technology. Deployment and troubleshooting of Avaya SIP softphones client Avaya Agent for Desktop and Workplace. Call Recording and WFM solution knowledge. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). xGeDswNftQ

EAP Counsellors Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: EAP Counsellor – 6 months contract Location: Remote (Anywhere in India - Virtual Support). Salary: 3 Lacs Years of experience: 3 years of clinical practice Qualification: Master’s in psychology, counselling or equivalent Additional Requirement: Active member of a reputable Association / Society in India Shift Timing: 5 days a week, general shift 9.30 am to 6.30 pm Languages required: English. What you will do: Workplace Options have exciting opportunities for wellbeing counsellors. The wellbeing counsellor is expected to conduct 1-1 and group counselling sessions and training to employees as well as providing crisis support when needed. We are seeking individuals who are passionate about providing counselling support to our clients’ employees. Responsibilities: Provides an integrated EAP service consisting of intake and assessment, support, triage, referral, clinical case management and crisis management. Delivers short-term counselling services in a responsive, efficient, ethical, and professional manner. Maintaining client confidentiality as expected by ethical standards. Adheres to the applicable ethical, therapeutic, and legal standards, which govern service delivery, as well as policies, procedures, and laws, which apply to the organization as appropriate. Refers clients to appropriate resources and thoroughly maintains clinical documentation in computerized system for follow-up regarding clinical and work-life services. Completes assessments with clients expressing various issues (e.g. substance abuse, mental health, and family concerns) that may be impacting work performance in order to make a clinical recommendation. Conducts Critical Incident support. Provides consultative support to managers. Facilitates trainings within scope of practice. Implements strategic activities for the organization. Undertakes additional tasks as identified by Clinical Management/Client Organisation. Requirements: Master’s degree or diploma in Psychology, Counselling, or related field. A minimum of 3 years post-graduate counselling experience. Experience working with diverse populations. Experience working with trauma and Critical Incidents. Training and presentation skills. EAP knowledge and experience working with legal/HR teams preferable but not necessary. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). vnDTVEi5q3

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and inperson to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Content and Quality Manager Location: India Remote/Hybrid/Onsite : Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Content and Quality Manager is responsible for sourcing, validating, and maintaining high-quality provider databases for WPO’s Locator tools across multiple regions. This includes managing complex data mining operations, overseeing vendor performance, executing quality assurance processes, and supporting quarterly updates for a multi-type provider directory (child care, elder care, schools, and specialty services). The role requires strong data handling skills, meticulous attention to detail, and the ability to manage technically demanding processes. This position is embedded within a cross-functional team and works closely with Product, Content, Reporting, and Technology teams. It plays a key role in sustaining the accuracy, usability, and legal compliance of WPO’s provider databases. Responsibilities: Data Sourcing and Vendor Oversight: Lead the sourcing of provider data via government websites, public records, and direct outreach to licensing bodies. Write structured mining and deduplication instructions for the vendor (Sasta Outsourcing Services). Ensure compliance with regional licensing and regulatory requirements. Data Management and Quality Assurance: Perform manual and semi-automated QA on provider datasets (address formatting, subtype mapping, geocoding, duplicates, etc.). Apply 4-layer deduplication protocols to merge vendor and in-house datasets. Use lookup tools and geocoding APIs (e.g., EXE tool, Geoapify) to fill missing fields (e.g., zip code, county, local authority). Maintain data formatting and subtype consistency per Locator taxonomy. Publishing and Reporting Support: Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in geocoding, QA, or publication output. Documentation and Process Optimization: Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to Locator tools and content infrastructure. Qualifications/Skills: Bachelor’s degree in a data, technology, or information science field. 2+ years in data operations, vendor management, or QA-related roles. Experience in database content curation, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas, VLOOKUP, and batch processing. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and inperson to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Content and Quality Manager Location: India Remote/Hybrid/Onsite : Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Content and Quality Manager is responsible for sourcing, validating, and maintaining high-quality provider databases for WPOs Locator tools across multiple regions. This includes managing complex data mining operations, overseeing vendor performance, executing quality assurance processes, and supporting quarterly updates for a multi-type provider directory (child care, elder care, schools, and specialty services). The role requires strong data handling skills, meticulous attention to detail, and the ability to manage technically demanding processes. This position is embedded within a cross-functional team and works closely with Product, Content, Reporting, and Technology teams. It plays a key role in sustaining the accuracy, usability, and legal compliance of WPOs provider databases. Responsibilities: Data Sourcing and Vendor Oversight: Lead the sourcing of provider data via government websites, public records, and direct outreach to licensing bodies. Write structured mining and deduplication instructions for the vendor (Sasta Outsourcing Services). Ensure compliance with regional licensing and regulatory requirements. Data Management and Quality Assurance: Perform manual and semi-automated QA on provider datasets (address formatting, subtype mapping, geocoding, duplicates, etc.). Apply 4-layer deduplication protocols to merge vendor and in-house datasets. Use lookup tools and geocoding APIs (e.g., EXE tool, Geoapify) to fill missing fields (e.g., zip code, county, local authority). Maintain data formatting and subtype consistency per Locator taxonomy. Publishing and Reporting Support: Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in geocoding, QA, or publication output. Documentation and Process Optimization: Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to Locator tools and content infrastructure. Qualifications/Skills: Bachelors degree in a data, technology, or information science field. 2+ years in data operations, vendor management, or QA-related roles. Experience in database content curation, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas, VLOOKUP, and batch processing. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we dont just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). Show more Show less

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Processing Specialist Location: India Remote/Hybrid/Onsite: Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Processing Specialist is responsible for sourcing, validating, and maintaining high-quality provider databases for WPO’s Locator tools across multiple regions. This includes managing complex processing operations, overseeing vendor performance, ensuring accuracy of the data, and supporting quarterly updates for a multi-type provider directory (child care, elder care, schools, and specialty services). The role requires strong data handling skills, meticulous attention to detail, and the ability to manage technically demanding processes. This position is embedded within a cross-functional team and works closely with Product, Content, Reporting, and Technology teams. It plays a key role in sustaining the accuracy, usability, and legal compliance of WPO’s provider databases. Responsibilities: Data Sourcing and Vendor Oversight: Lead the sourcing of provider data via government websites, public records, and direct outreach to licensing bodies. Write structured mining and deduplication instructions for the vendor (Sasta Outsourcing Services). Ensure compliance with regional licensing and regulatory requirements. Data Management and Quality Assurance: Perform address formatting, subtype mapping, geocoding, duplicates, etc. on vendor data sets. Apply 4-layer deduplication protocols to merge vendor and in-house datasets. Use lookup tools and geocoding APIs (e.g., EXE tool, Geoapify) to fill missing fields (e.g., zip code, county, local authority). Maintain data formatting and subtype consistency per Locator taxonomy. Publishing and Reporting Support: Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in geocoding, QA, or publication output. Documentation and Process Optimization: Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to Locator tools and content infrastructure. Qualifications/Skills: Bachelor’s degree in a data, technology, or information science field. 2+ years in data processing and vendor management. Experience in database content verification, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas, VLOOKUP, and batch processing. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Processing Specialist Location: India Remote/Hybrid/Onsite: Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Processing Specialist is responsible for sourcing, validating, and maintaining high-quality provider databases for WPOs Locator tools across multiple regions. This includes managing complex processing operations, overseeing vendor performance, ensuring accuracy of the data, and supporting quarterly updates for a multi-type provider directory (child care, elder care, schools, and specialty services). The role requires strong data handling skills, meticulous attention to detail, and the ability to manage technically demanding processes. This position is embedded within a cross-functional team and works closely with Product, Content, Reporting, and Technology teams. It plays a key role in sustaining the accuracy, usability, and legal compliance of WPOs provider databases. Responsibilities: Data Sourcing and Vendor Oversight: Lead the sourcing of provider data via government websites, public records, and direct outreach to licensing bodies. Write structured mining and deduplication instructions for the vendor (Sasta Outsourcing Services). Ensure compliance with regional licensing and regulatory requirements. Data Management and Quality Assurance: Perform address formatting, subtype mapping, geocoding, duplicates, etc. on vendor data sets. Apply 4-layer deduplication protocols to merge vendor and in-house datasets. Use lookup tools and geocoding APIs (e.g., EXE tool, Geoapify) to fill missing fields (e.g., zip code, county, local authority). Maintain data formatting and subtype consistency per Locator taxonomy. Publishing and Reporting Support: Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in geocoding, QA, or publication output. Documentation and Process Optimization: Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to Locator tools and content infrastructure. Qualifications/Skills: Bachelors degree in a data, technology, or information science field. 2+ years in data processing and vendor management. Experience in database content verification, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas, VLOOKUP, and batch processing. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we dont just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). Show more Show less

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Processing Specialist Location: India Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Processing Specialist is responsible for sourcing, organizing, and maintaining provider information used in WPO’s Locator tools across multiple regions. This includes coordinating with vendors to collect provider data (e.g., child care, elder care, schools, and specialty services), checking that records follow formatting guidelines, and helping with regular database updates. The role requires strong data handling and organization skills, high attention to detail, and the ability to follow clear procedures. The position works closely with Product, Content, Reporting, and Technology teams to ensure the provider databases remain accurate, usable, and aligned with internal standards and requirements. Responsibilities: Data Sourcing and Vendor Oversight Lead the collection of provider data from trusted sources such as government websites, public records, and official licensing bodies. Provide clear step-by-step sourcing and formatting instructions to the vendor, including how to avoid duplicate records. Ensure that the data collected follows applicable regional licensing and regulatory requirements. Data Management and Review Review provider datasets and correct formatting issues (e.g., address formats, labels, duplicate records). Merge datasets from vendors and internal sources, making sure duplicate entries are removed. Use lookup tools and geocoding resources (e.g., Geoapify, internal geocoding tool) to complete missing information such as postal codes or counties. Ensure data follows the Locator taxonomy and formatting standards. Publishing and Reporting Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in the process. Documentation and Process Optimization Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to service provider locators Qualifications/Skills: Bachelor’s degree in a data, technology, or information science field. 2+ years in data operations, vendor management, or QA-related roles. Experience in database content curation, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Customer Service Representative Location: Bangalore Hybrid Salary: 5.5 lacs per annum (Gross) Shift hours: 7pm to 4am IST What you will do: Our Customer Service Representatives work in a service center and provide customer service to employees and their families in order to assistance in locating and providing resources and referrals in their community. In addition to completing telephonic intakes, the consultant may be asked to participate in additional tasks. Our consultants work in a fast-paced environment and are expected to maintain high quality, top customer service, and practice WPO's core values. WPO relies on the consultant's telephone skills to grow and prosper. Candidates should be organized, professional and motivated self-starters. Responsibilities: Assess the Employee’s needs through targeted questioning. Obtain employee’s personal information and information on the individual needing care. Provide a clear explanation of the issues/needs. Obtain desired geographic location for referral search and any personalized criteria. Provide top-notch customer service provided in written or verbal interactions with our clients and providers. Perform research, utilizing our internal database, websites, and local organizations, in order to locate referrals that meet the client’s needs. Perform quality assurance callbacks to our clients. Maintain communication with clients and associated EAPs as required. Ensure all data entries are complete and accurate, with proper spelling and grammar Qualifications/Skills: To excel in this role, you will need the following qualifications and skills: Bachelor's Degree. Strong written and spoken communication skills. Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service. Proficient in conflict resolution skills. Ability to organize and prioritize effectively. Outstanding organizational, relationship-building and interpersonal communication skills. Ability to maintain high quality work in all aspects of the position. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). O2SdNSxYVp

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Customer Service Representative Location: Bangalore Hybrid Salary: 5.5 lacs per annum (Gross) Shift hours: 7pm to 4am IST What you will do: Our Customer Service Representatives work in a service center and provide customer service to employees and their families in order to assistance in locating and providing resources and referrals in their community. In addition to completing telephonic intakes, the consultant may be asked to participate in additional tasks. Our consultants work in a fast-paced environment and are expected to maintain high quality, top customer service, and practice WPO's core values. WPO relies on the consultant's telephone skills to grow and prosper. Candidates should be organized, professional and motivated self-starters. Responsibilities: Assess the Employee’s needs through targeted questioning. Obtain employee’s personal information and information on the individual needing care. Provide a clear explanation of the issues/needs. Obtain desired geographic location for referral search and any personalized criteria. Provide top-notch customer service provided in written or verbal interactions with our clients and providers. Perform research, utilizing our internal database, websites, and local organizations, in order to locate referrals that meet the client’s needs. Perform quality assurance callbacks to our clients. Maintain communication with clients and associated EAPs as required. Ensure all data entries are complete and accurate, with proper spelling and grammar Qualifications/Skills: To excel in this role, you will need the following qualifications and skills: Bachelor's Degree. Strong written and spoken communication skills. Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service. Proficient in conflict resolution skills. Ability to organize and prioritize effectively. Outstanding organizational, relationship-building and interpersonal communication skills. Ability to maintain high quality work in all aspects of the position. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Workplace Options: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Clinical Referral Specialist Location: Bangalore Hybrid Shifts: 7PM-4AM Salary: 5.5 Lacs fixed plus shift allowance Years of experience: 1-3 Yrs. Languages required: English. What you will do: The Referral Specialist assists the Workplace Options Counselling and Legal Service Delivery teams by identifying available providers for our clients who are in need of short-term counselling assistance around the world. Responsibilities: Review clinical intakes. Identify clients’ needs and match the appropriate provider with client using our proprietary database. Recruit counsellors and attorneys to the Workplace Options network. Enter provider information into our database/case management system. Maintain strict confidentiality of our clients’ information. Communicate provider information to our clients. Proactively manage caseload. Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: Bachelor’s Degree required. Able to work in a fast-paced work environment. Able to Multitask while maintaining a high level of quality and productivity. Able to navigate proficiently in varying databases and on the internet. Able to work effectively as a team member in a team environment. Proficiency with proprietary and unique software applications. Flexibility to adapt to the work volume and flow during peak times. Excellent interpersonal, written, and oral communication skills. A high level of literacy with a variety of software applications including Excel and Word. Well-honed research skills - can perform web research creatively, quickly and efficiently. Can prepare ad hoc client reports accurately and quickly. Experience working in a recruitment, sales, or credentialing position preferred. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Processing Specialist Location: India Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Processing Specialist is responsible for sourcing, organizing, and maintaining provider information used in WPO’s Locator tools across multiple regions. This includes coordinating with vendors to collect provider data (e.g., child care, elder care, schools, and specialty services), checking that records follow formatting guidelines, and helping with regular database updates. The role requires strong data handling and organization skills, high attention to detail, and the ability to follow clear procedures. The position works closely with Product, Content, Reporting, and Technology teams to ensure the provider databases remain accurate, usable, and aligned with internal standards and requirements. Responsibilities: Data Sourcing and Vendor Oversight Lead the collection of provider data from trusted sources such as government websites, public records, and official licensing bodies. Provide clear step-by-step sourcing and formatting instructions to the vendor, including how to avoid duplicate records. Ensure that the data collected follows applicable regional licensing and regulatory requirements. Data Management and Review Review provider datasets and correct formatting issues (e.g., address formats, labels, duplicate records). Merge datasets from vendors and internal sources, making sure duplicate entries are removed. Use lookup tools and geocoding resources (e.g., Geoapify, internal geocoding tool) to complete missing information such as postal codes or counties. Ensure data follows the Locator taxonomy and formatting standards. Publishing and Reporting Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in the process. Documentation and Process Optimization Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to service provider locators Qualifications/Skills: Bachelor’s degree in a data, technology, or information science field. 2+ years in data operations, vendor management, or QA-related roles. Experience in database content curation, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). 8jIOjmJIQr

Who we are: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current Opportunity: Data Processing Specialist Location: India Remote or hybrid depending on proximity to our Bangalore office. What you will do: The Data Processing Specialist is responsible for sourcing, organizing, and maintaining provider information used in WPO’s Locator tools across multiple regions. This includes coordinating with vendors to collect provider data (e.g., child care, elder care, schools, and specialty services), checking that records follow formatting guidelines, and helping with regular database updates. The role requires strong data handling and organization skills, high attention to detail, and the ability to follow clear procedures. The position works closely with Product, Content, Reporting, and Technology teams to ensure the provider databases remain accurate, usable, and aligned with internal standards and requirements. Responsibilities: Data Sourcing and Vendor Oversight Lead the collection of provider data from trusted sources such as government websites, public records, and official licensing bodies. Provide clear step-by-step sourcing and formatting instructions to the vendor, including how to avoid duplicate records. Ensure that the data collected follows applicable regional licensing and regulatory requirements. Data Management and Review Review provider datasets and correct formatting issues (e.g., address formats, labels, duplicate records). Merge datasets from vendors and internal sources, making sure duplicate entries are removed. Use lookup tools and geocoding resources (e.g., Geoapify, internal geocoding tool) to complete missing information such as postal codes or counties. Ensure data follows the Locator taxonomy and formatting standards. Publishing and Reporting Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms. Validate that publishing metrics (record counts by region/subtype) match source files. Flag anomalies or failures in the process. Documentation and Process Optimization Maintain documentation for geocoding workflows, vendor instructions, and subtype standards. Identify opportunities for automation and process improvement. Support audits, updates, and transitions related to service provider locators Qualifications/Skills: Bachelor’s degree in a data, technology, or information science field. 2+ years in data operations, vendor management, or QA-related roles. Experience in database content curation, public data sourcing, or regulated information processing. Strong proficiency in Excel and familiarity with lookup formulas. Knowledge of geocoding tools, APIs, or GIS software is an asset. Excellent organizational, written, and verbal communication skills. Self-driven, detail-oriented, and comfortable working in a cross-regional environment. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).