Workforce Planning Analyst

Job Description

Job Title: Workforce Planning Analyst Location: Hyderabad, India (Hybrid) About the Role: We are seeking a skilled Workforce Planning Analyst to join our dynamic Business Planning team within our Corporate Trust organization. In this role, you will play a key part in driving enhancements and efficiencies through strategic workforce planning, ensuring sustainability and operational excellence across multiple business lines. Key Responsibilities: Short-term, long-term and event-driven capacity forecasts for multiple business units within several product lines. Track skillsets of multiple workgroups via skill matrix; Recommend when specific activities require additional staff training; Organize trainings before backlogs occur due to a lapse in said Activity capacity. Work in tandem with Management Information (MI), Human Resources (HR), Technical & Operational Training (T&OT), Technology Services (CTS), Value Creation (VC) and business line management to ensure all metrics are captured and available for management view. Track attrition rates by type and tenure forced, voluntary, promotion/internal move, new hire. Monthly assessment of CCT business unit capacity; Adjust recommended staffing levels for future workload and/or events/projects. Capacity forecasting: How many staff are needed each fiscal year, quarter, month, week, day, hour, interval with the understanding that several activity requirements need to be filled during hours of operation? Create and disseminate event modelling regarding staffing requirements with estimated shrinkage rates. Requirements: Minimum 3+ years of experience in project management, implementation, or strategic workforce planning. Bachelors degree or equivalent. Strong analytical skills with a high level of accuracy and attention to detail. Ability to interact effectively with stakeholders at all organizational levels. Proficiency in spoken and written English. Why Join Us? Opportunity to work in a supportive and collaborative environment. Hybrid work model offering flexibility. Career growth opportunities with exposure to global business lines.