About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growthDigital HRIS function organization provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing employee services over time to meet the changing needs of the business.
About The Role
Part of a team of functional managers and specialists, the role is fundamental to supporting and advancing Dyson’s usage of the core Human Capital Management system (Workday). This role will serve as an HR Technology point of contact for HR functional areas and assists HR subject matter experts to identify, plan and implement systems and process improvements. The specialist will have responsibility for the successful implementation, integration, configuration, and support of Workday applications from project initiation to production roll-out.To be successful in this role, you will strive to deliver a 'best in class', efficient service and will be a valued member of the wider People and Dyson Business Services communities at Dyson.Key Responsibilities
- Support global business users and HR to include troubleshooting system issues, defect resolution, maintaining system structure data, assisting with ad-hoc reporting requests, and administering annual HR core Workday related processes
- Take ownership of queries and actively manage these, providing best in class service and customer experience, whilst ensuring that advice adheres to policies and procedures
- Act as an SME and demonstrate deep understanding in the various Workday modules, including configuration, testing, and implementation for HCM, Reporting & Analytics, Compensation, Talent and Performance, Absence Management, Time Tracking, Recruit, Help and Security
- Conduct working sessions with users to gather, understand, and analyse business requirements. Recommend solution(s) based on evaluation of best courses of action
- Work with developers, project managers, business analysts, HR business partners and quality assurance staff to ensure that they fully understand the requirements, which includes reviewing high-level technical designs and detailed testing documentation
- Configure changes and updates to existing Workday modules, managing and promoting the changes through the appropriate Dyson software development cycle and change processes
- Support the delivery of key projects, including Workday module enhancements, other HR system implementations/changes and customer service delivery improvements
- Develop and implement scalable, flexible solutions and requirements that are extensible to future business needs
- Advise stakeholders on industry standards/best practices and provide suggestions to achieve clean configuration and streamlined processes
- Look to ensure the users takes advantage of Workday best practices
- Ensure all processes documentation and learning materials, including GWIs, Learning Materials, and FAQs are kept up to date
- Conduct regular self-learning using existing materials available via Workday Community and other available channels
- Actively take part and demonstrate ownership in other HR-wide team initiatives as they arise
About You
The successful candidate will have demonstrable skills and experience gathering requirements, designing, delivering, and supporting business transformation using Workday in at least 2 areas covering, Talent and Performance, Absence Management, and/or Recruit.
Experience
- Degree in Information Technology / Computer Science/ Business or other related fields
- Minimum 6-8 Workday experience
- Involvement in at least one full lifecycle Workday implementation project
- Experience working in a multi-national technology organisation
- Demonstrated experience/maturity to handle confidential and sensitive information
- Knowledge and experience across a range of SaaS HRIS and web-based talent management or HR service delivery tools
- Advanced proficiency in Microsoft Excel, including the ability to develop complex reports using functions, formulas, and/or macros.
- Extensive HR systems reporting, HR process, and project management experience
- HR experience, and a basic understanding of HR policy and procedures
Personal Attributes
- Excellent analytical and problem-solving skills and strong attention to detail
- Strong organisation and time management skills with the ability to react quickly to changing priorities in a fast-paced environment
- A team player with the aptitude to work independently as well as cross-functionally
- Demonstrate a proactive approach to delivering excellent customer service to all internal and external customers
- Shows awareness of goals and standards. Follows through to ensure that quality and productivity standards are met
- Ability to prioritise own workload, analyse problems and demonstrate the ability to overcome barriers
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
