Work from home ( Married Telecaller)

Job Description

Job Description This is a remote position. mail:- info@naukripay.com engaging with customers, both potential and existing, via phone calls to promote products or services, gather information, or provide support. They are the voice of the company, interacting with customers to build relationships, resolve issues, and drive sales or lead generation. Key Responsibilities Here's a more detailed breakdown: Making Outbound Calls Telecallers initiate contact with potential clients to introduce products or services, gather leads, or follow up on previous interactions. Handling Inbound Calls They answer customer inquiries, resolve issues, and provide support. Customer Engagement Building rapport, understanding customer needs, and suggesting appropriate solutions is a key part of the job. Data Management Accurately recording call details, customer feedback, and follow-up requirements in a CRM system is crucial. Target Achievement Meeting or exceeding daily, weekly, and monthly targets for sales, lead generation, or customer interactions is often a requirement. Collaboration Working with sales and marketing teams to align strategies and improve campaign effectiveness is essential. Skills And Qualities Excellent Communication Skills: Being able to clearly and concisely convey information, listen actively, and build rapport with customers is vital. Persuasion And Negotiation Skills Telecallers may need to persuade customers to purchase products or services or negotiate solutions to problems. Strong Customer Service Skills Handling customer inquiries and complaints professionally and efficiently is essential. Computer Skills Proficiency in using CRM systems and other software used for call management is often required. Resilience And Ability To Handle Rejection Telecalling can be a challenging role, and the ability to handle rejections and stay positive is important. Show more Show less