Windows Migration Engineer

Job Description

We are seeking an experienced Windows Migration Engineer to join our dynamic team. In this role, you will have the opportunity to support the transition from Windows 10 to Windows 11 across the enterprise. This is an exciting opportunity for a professional who thrives in a fast-paced, global environment and has strong expertise in OS deployment, endpoint management, user data migration, application compatibility testing, and troubleshooting. What will you do? Plan, design, and execute Windows 10 to Windows 11 migration strategies. Assess system compatibility, hardware requirements, and application readiness for Windows 11. Utilize tools like Microsoft Endpoint Configuration Manager (SCCM/MECM), Intune, and Autopilot for deployment. Develop and test golden images, task sequences, and group policies for Windows 11. Perform pilot migrations , analyze feedback, and implement improvements before full-scale deployment. Troubleshoot and resolve hardware, software, driver, and compatibility issues related to the upgrade. Work with IT support teams and end-users to ensure a seamless migration experience. Document migration processes, standard operating procedures (SOPs), and best practices. Ensure compliance with security policies, patch management, and endpoint protection standards. Troubleshoot network, application, and compatibility problems . Assist users with profile migration, file recovery, and access issues . Post installation Windows 11 support when needed. Work with IT Service Desk teams to resolve escalated tickets. Perform log analysis and event viewer troubleshooting for system errors. What will you bring to ESP? 3+ years of proven experience working with Windows 11 transitions. IT certifications (e.g., Microsoft Certified: Windows 11 or Google IT Support Certification). Experience in managing enterprise-scale OS deployment projects. Familiarity with PowerShell scripting for automation (deep dive scripting is out of scope). Prior experience working in a global support model with offshore teams. Proven ability to interact with clients and communicate complex technical issues and solutions effectively.