Job Description

Direct Responsibilities Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position. contribute to preserve the existing architecture and keep the necessary controls to allow the users the necessary access to their servers. High reactivity, proactive improvements and capacity to follow plan action linked to new project and/or incident remediation are part of the day to day tasks To work following ITIL methodology is part of the daily basis in this and the rest of IT areas. Support and troubleshooting on Windows Server 2012, 2016 and 2019 Scripting (Powershell) Developing (C# or other object oriented language) Knowledge in Active Directory: GPOs, Kerberos, DNS. Experience in Security patching activities. Experience with different hypervisors: Vmware, Hyper-V, Openstack Strong skills working with physical servers from different vendors: Dell, IBM, HP, etc Tickets resolution through incidents, problems and different requests from the clients or other infrastructure teams Participating, on a punctual basis, on specific projects related to your specialty Participating in standby on-call 7x24 (1 week per month). Be customer oriented Be independent and proactive Contributing Responsibilities The Digital Platform domain within the CIB ITO PRODUCTION entity is in charge of the following scopes: IAAS (Infrastructure As A Service): Server / OS / Storage / Backup / Virtualization CAAS (Container As A Service): Containers / Middleware / Sharepoint PAAS (Platform As A Service): Databases / Data Analtics Infrastructure Services: Micro segmentation / Load Balancing / API gateway / Automation Risk & Improvement: Obsolescence / Security / Continuous improvement / ITIL Process For this position you will be integrated into the IAAS-Windows team made up of around twenty EMEA people and in charge of products and services around MS Windows technologies in a Production environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Good interpersonal and communication skills.