809 Reviews in Williams Sonoma Inc
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Tara Busby
I absolutely love this store. They have a wide variety of all things kitchen and home. The staff are friendly and welcoming. My husband took me on a shopping spree for my birthday. Of course, I chose W-S. I purchased their autumn vines collection for Thanksgiving. It was perfect!
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me me
Worst customer service-horrible ordering system. Ordered Martini glasses, for a gift, in October. As soon as I hit send I realized I sent it to my house. Called immediately-spent 45 minutes on the phone and they said they changed the …
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Chris B
I see my last review was removed...? So I'll put up another one. I've always had a good experience there and the staff is friendly. They were giving away samples of coffee and I accidentally spilled when I was pouring it. The older guy …
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Jeff Zachary
What a joke. They will not let you buy products in store. You have to order them. Very inconvenient. If I wanted to order it I would have done that from home.
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Luba Onishchuk
I ordered a desk and had the best experience ever. They assembled the desk together and set it in the room I showed them. The staff who delivered the furniture was very polite. It was a perfect choice for me as a mom.
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Jessica Gligorevic
Sold us a product that didn’t work. Customer support said they would send the same replacement once we shipped the faulty product back ($800 product). They never sent us the replacement product. After two weeks they finally sent the …
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R Reagan
Went shopping here with my mother shortly before Christmas and had a very pleasant experience. The employees were helpful and welcoming. We were able to purchase what we were looking for and peruse the ample stock with ease.
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Lori Clifford
The store clerk ran my debit card 3 times for a purchase and was declined 3 times. It turns out each run of the card was valid. I asked for a refund of the overpayments. Janine refused to give me my money back. No help at all. She didn’t …
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Jeff Zimmerman
What a great place to shop!! It's wonderful to shop somewhere with true customer service. I was about to buy an appliance online when I decided to call and see if they had it in stock. The salesperson who answered the phone was pleasant …
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Nobody's Business
Their trade group is quite possible one of the worst, most unorganized groups there is. On my 5th phone call this morning, taking over 1 hour to try to get through. They don't keep their online order status updated and accurate. None of …