Support the preparation, coordination, and documentation of compliance audits (e.g., ISO 27001, SOC 2, ISO 27701, etc.) by gathering and managing audit evidence, managing audit trackers, etc. Manage periodic updates of Information security policies in terms of annual updates, maintenance, etc. Assist in the development and delivery of security awareness training materials and campaigns to educate employees on security policies, procedures, and best practices. Research emerging trends, threats, and technologies in information security, GRC, and related areas, and assist in analyzing their potential impact on the organization. Assist in conducting risk assessments and due diligence activities on third-party vendors and suppliers to evaluate their security controls, practices, and compliance with contractual requirements. Aid in identifying and analyzing potential risks associated with third-party relationships, including data security, privacy and compliance risks. Monitor the Vendor Assessment tool continuously and ensure that the vendor and assessment records are appropriate at all times Maintain a track of all vendors due to periodic risk assessments and assist in conducting the periodic assessments Assist in maintaining accurate and up-to-date documentation of third-party risk assessments, findings, and remediation activities, and prepare reports for management and stakeholders as needed. Contribute to the development and enhancement of third-party risk management policies, procedures, and guidelines to ensure alignment with industry best practices and regulatory requirements. Functional Competencies Entry-level understanding of at least 3 of the following areas viz. Regulatory and Compliance requirements; implementation knowledge in risk management, policy development, security controls implementation, incident response, technical proficiency, vendor management, monitoring and reporting, collaboration, and continuous improvement. Fair understanding in Vendor Management, Risk Management, Facilitation, Communication Skills, Collaboration, Due Diligence and Compliance

Prior experience in engagement and employee connects Design and implement employee engagement programs and initiatives. Organize town hall meetings, Q&A sessions, and other forums for open dialogue. Develop and manage recognition programs to reward and acknowledge employee contributions. Plan and execute events that celebrate employee achievements and milestones. Implement programs that support employee well-being, including mental health resources, fitness activities, and work-life balance initiatives. Organize and manage employee events, including team-building activities, social events, and corporate gatherings. Ensure events align with the overall engagement strategy and enhance team cohesion. Good with processes like performance management Data management, basic understanding of system management Performance Reviews (PES) Exit Management Internal ISO Audit Reward and Recognition Qualifications Graduation/MBA HR Strong interpersonal and communication skills Proven ability to develop and implement effective engagement strategies Excellent organizational and project management skills.

RESPONSIBILITIES: Design and develop highly scalable, reliable and fault tolerant systems for one of the world s fastest growing startups Understand the customer needs; design & implement Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner Occasionally participate in customer demos & provide inputs wherever required Keep optimizing & automating mundane tasks You'll be a core member of the team. Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair program to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years. REQUIREMENTS: We are looking for a Senior Software Engineer to help us scale and go deep on our technical capabilities. 3 - 6 years of professional development experience Hands on experience with C# and .Net framework development Excellent debugging skills UI Automation Framework Expertise (Good to have) Java, Javascript and Node.js experience (Good to have) Electron/NW.js & Browser Extension development (Good to have) Work experience, preferably from internet companies, products or startups Expertise in Data-structures and strong problem solving skills Expertise in design principles and their application Strong verbal and written communication skills Fast Learner & a Team Player

Responsibilities : Lead the product delivery efforts within the constraints of schedule, scope, features/functionality, and budget Understands the business objectives, defines the project scope, and creates a plan with clear outcomes and timelines for enterprise customer projects Monitor and report on all aspects of projects including progress, project profitability, forecasted hours, risks, communications, and critical issues Manage and coordinate project resources Implement best practices to improve the methodology and quality of customer engagements Work with cross-functional teams to ensure that projects have the best people with the right skills and at the right time Act as the single point of contact for customers, for all project deliverables Time zone (5.30 PM to 2.30 AM IST) working all 5days in office. Our ideal Project Manager: 2+ years of work experience in project management or program management roles Minimum of 2 years of customer facing experience, preferably in product based companies or consulting firms Previous exposure to European and/or North American customers Ability to lead and manage complex and concurrent projects Ability to collaborate with internal and external stakeholders while dealing with complex situations Preferably has professional certifications like PMP, Agile, CSM, ITIL, etc Has used formal project management tools like MS Project, Visio, Smartsheets, JIRA, etc Preferably, lead implementation projects of enterprise applications like CRM, ERP, HCM etc Possesses strong analytical as we'll as organizational skills with an ability to handle competing client demands.

Lead the product delivery efforts within the constraints of schedule, scope, features/functionality, and budget Understands the business objectives, defines the project scope, and creates a plan with clear outcomes and timelines for enterprise customer projects Monitor and report on all aspects of projects including progress, project profitability, forecasted hours, risks, communications, and critical issues Manage and coordinate project resources Implement best practices to improve the methodology and quality of customer engagements Work with cross-functional teams to ensure that projects have the best people with the right skills and at the right time Act as the single point of contact for customers, for all project deliverables Time zone (5.30 PM to 2.30 AM IST) working all 5days in office. Our ideal Project Manager: 3+ years of work experience in project management or program management roles Minimum of 2 years of customer facing experience, preferably in product based companies or consulting firms Previous exposure to European and/or North American customers Ability to lead and manage complex and concurrent projects Ability to collaborate with internal and external stakeholders while dealing with complex situations Preferably has professional certifications like PMP, Agile, CSM, ITIL, etc. Has used formal project management tools like MS Project, Visio, Smartsheets, JIRA, etc. Preferably, lead implementation projects of enterprise applications like CRM, ERP, HCM etc. Possesses strong analytical as well as organizational skills with an ability to handle competing client demands

In this role you will Data Analysis and Insights: Collect, Organise, and Clean data for further processing and analysis. Analyze and identify patterns in key business metrics and KPIs. Conduct in-depth data analysis to uncover trends, patterns, and insights. Use statistical techniques and data mining tools to identify critical metrics and KPIs. Develop and maintain dashboards to track key metrics and KPIs. Conduct ad-hoc data investigations and provide data-driven insights. Develop data visualizations (using tools like Looker Studio, Looker, and Matplotlib) to effectively communicate insights. ETL and Data Engineering: Design, develop, and maintain ETL processes to extract, transform, and load data from various sources. Establish data lineage to track data flow and transformations. Ensure data quality, consistency, and security. Presentation and Communication: Lead presentation of derived data insights for peers and leadership. Capture the pulse of the audience and convert them into data analysis requirements. Data-Driven Tool Development: Design, develop, and maintain data-driven internal tools using no-code/low-code platforms like Retool. Cloud and Database Technologies: Design and implement data solutions on AWS or other cloud platforms. Collaborate with database administrators to ensure optimal database performance and security. Migrate data from legacy systems to cloud-based data platforms.

Responsibilities: Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix Work with cross-functional teams to address all technical dependencies Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platform Actively participate in technical innovations, external presentations, technical publications etc. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums Develop and/or Contribute to add features for analytics at Whatfix and Deploy and monitor products on Cloud platforms Must-Have: 9+ years of experience in engineering, with a strong understanding of the software development lifecycle (SDLC) Strong experience in Core Java, REST Expertise in Front End Technologies (HTML, CSS, JavaScript, ReactJS) Experience in building Web applications using frameworks like Spring Microservice architechture Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies Hands-on in Architecting and developing large scale applications Hands-on debugging skills Design for performance, scalability, fault tolerance and high availability Good to have: Experience in Client-side technologies such as GWT, jQuery Knowledge of analytics platforms like Google Analytics, Omniture, ELK, Mixpanel etc Experience with Storage systems - RDBMS, NoSQL (Cassandra/MongoDB) Behavioural traits: Excellent communication and technical leadership skills Can-do attitude to take BIG problems by their horns and solve them Ability to inspire others & be a role model and mentor for upcoming engineers in the organization Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

The Manager / Senior Account Manager position is a quota-carrying position. As a key team member, you will lead our expansion efforts in a named set of existing Fortune 500 Accounts in North America. This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts, and driving these opportunities to closure Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success You will have experience participating in Value Engineering and Centers of Excellence exercises in large Fortune 500 accounts The success of this role means working closely with our customers and generating new opportunities in our existing Fortune 500 accounts in North America. Responsibilities: Prospect within named existing accounts to generate pipeline, create opportunities, and close deals Consistently deliver license and recurring service revenue targets in your assigned portfolio Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels Collaborate effectively with sales engineering, business development, marketing, and product teams to build a pipeline Proactively identify and resolve account success blockers that may arise Qualifications: 6+ years of SaaS Enterprise Sales and /or Account Management experience with large Fortune 500 enterprise accounts with a proven ability to hunt for new opportunities Experience selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications managing complex sales cycles, and opening doors Value-based solution selling ability and understanding of ROI and cost/benefit analysis Consistent track record of over-achievement, exceeding quota, and high performance Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer Excellent communication, negotiations, and strategic thinking skills Able to work independently and remotely from other members of your team Ability to travel internationally as needed. Expect up to 25 to 30% of International Travel You would be an excellent fit for our team if: You are a self-motivated, high-performer who can work with minimal oversight to get the job done you're comfortable selling at a start-up company that is emerging in the market and you are excited about putting your mark on something early You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow You are passionate about using your experience and expertise to inspire the team What you get to do: As a trusted advisor, you will consult potential customers to understand their business objectives and Whatfixs value proposition Provide consistent product value to all of your customers Manage customer relationships across their entire lifecycle Identify client needs & position Whatfix that sets the relationship and project for success Identify opportunities to expand into an additional functional organization or business units

What will you get to doBD Enablement: US/EMEA Work closely with the US/EMEA pod and efficiently help in enabling different XDR motions (BDR SDR) Coach and train XDRs on solution selling, product knowledge, value positioning, lead generation and more Conduct an analysis of current skills, processes, knowledge and work with the sales BD leadership team to identify strengths and areas for development Design and deliver/facilitate BD skills workshops together with management and internal stakeholders Work with internal teams, such as Marketing, Sales and Sales Operations, to conduct training on new products, product positioning, and outreach strategy Manage, conduct and continually develop the Onboarding, Reboarding, Crossboarding, Everboarding and Refresh program for new and existing XDRs Measure success of the training program through sales effectiveness and other metrics Our Ideal BD Enablement Specialist has: Someone with prior BD(Outbound) experience in B2B SaaS international sales (US/EMEA) or enablement experience of 2+ years and a total experience of 3-7 years. Experience and knowledge of the cultural nuances of the US/EMEA regions. You would be an excellent fit for our team if: You are a self-motivated high performer who can work with minimal oversight to get the job done Good with stakeholder management Process-oriented and good at multitasking and time management You love being a part of a fast, dynamic, and agile organization that encourages you to learn and grow You are passionate about using your experience and expertise to inspire the team

Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape Understand and study Whatfix deployments across industries and come up with industry best practices and use cases based on our current deployments. Self-driven interest to learn more about customers business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives Responsible for representing the product to customers and at field events such as conferences, seminars, etc. Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos. Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers. Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles including Discovery Calls, Value Assessment calls, and more. Respond to objections during solution presentations and articulate the value and return on investment delivered Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales) Who would be a good fit for this role 8+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries. Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP) and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing. Consultative selling experience; listening to customer needs and shaping a shared vision for a solution Ability to creatively explain and present complex concepts in an easy to understand the manner Understanding of high-performance software and Enterprise SaaS Excellent written and verbal communication skills to communicate professionally Self-motivated with strong interpersonal and problem-solving skills Ability to work well in a highly dynamic team environment focussed on providing above industry standard customer service. Ability to travel to on-site meetings; up to 50% travel. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities : Support cross-team security initiatives of internal teams and consult with teams on security in design Engineer and tune the cloud security solutions including but not limited to enrollments, monitoring, alerting and maintaining defined security posture Designing a secure application-release automation process to make security an integral part of the CI/CD pipelines and Integrate security tools for issue tracking with Jira Identifying security tools and leading operationalization of solutions from POC to Production Implementing automation to investigation and response workflows for Automated Incident Response Reduce time-to-detect and time-to-remediate by driving the automation of applied threat intelligence and sensor enrichment Work with Architecture teams to Implement a identity management ecosystem holistically and create a secure infrastructure, Enforce compliance with IAM principals including least privilege access, password management, Audit logging, RBAC, deploy and maintain password management, user account lifecycle, certificate management and system authentication solutions improve Web App Firewalls (WAF), Ensure early Identification of intrusion & attacks and implement countermeasures Implement security measures that monitor and protect sensitive data and systems from infiltration and cyber-attacks Work with cloud providers to obtain understanding of security controls, ensure controls are leveraged Develop innovative security controls to protect assets across a complex environment Administer a wide and interesting range of security platforms and systems Implement security orchestration and automation in support of security operations Stay abreast of emerging technologies and threats proactively assess and evaluate the adoption thereof into the organization Act as a first-responder for security-related incidents Strong commitment to standardization and documentation Skills and Experience Required: At least 5+ years of total experience in Cyber security including Incident response, Engineering, Cloud architectures, Tuning etc, At least 3+ years of experience and hands-on expertise in tuning of network sensors like SIEM, DDOS, WAF, Cloud Security and/or Opensource development Must have proficiency with scripting languages (Batch scripting, Python and Ansible) Must have experience in Monitoring and improving DevSecOps tools and processes, automate routine tasks, improve system reliability and should be from the strong information security background Must have hand on experience with Linux/Unix systems Experience in developing and reviewing hardening guidelines for various Linux and Unix Operating systems in line with the industry best practices Understanding of security frameworks and standards like OWASP & NIST, Solid understanding of security protocols, cryptography, authentication, authorization Good understanding of Linux, TCP/IP protocol stack and networking fundamentals, security principles at all layers of the OSI stack Detail understanding of Network Technologies Routers, switches, Load Balancers,firewalls, proxy etc, Should have broad technical foundation and be able to understand network, operating system, database and application development design and support as necessary to be able to analyse issues and recommend solutions for the detection, remediation and prevention of security vulnerabilities Experience in designing and reviewing security controls for Public cloud based deployments Experience of implementing any cloud based SIEM Tools will be an advantage Experience with PKI, SSL, SSH, HHTPS etc, Knowledge of RESTful web services (client server application) Hands on knowledge of Automation skills, Dev-Ops skills etc, Software development domain and principles, including design patterns, code structure, programming languages, continuous integration (Bitbucket), continuous deployment (Jenkins), and deployment orchestration (Puppet, Ansible, or equivalent) Qualifications Bachelor degree in a technical field such as computer science, computer engineering Minimum experience: 10 yrs in technology field out of which 5-6 yrs in Devsecops

Become an active and indispensable part of a world-class design team Execute design systems that allow people on and outside of your team to quickly and repeatedly meet brand standards Lead the design execution of marketing campaigns, including website graphics, digital ads, social media content, email designs, event branding, and sales enablement materials Work in collaboration with the ACD Develop and evolve the Whatfixs visual identity, ensuring consistency across all touchpoints Bring deep knowledge and experience with web design and execution Support the team and business partners with innovative design solutions Oversee conceptualization through execution of design projects that address organizational OKRs and brand initiatives Collaborate with cross-functional teams Work in partnership with Performance, Product, Growth, AR/PR, Events, Customer Marketing, and Sales Enablement to provide comprehensive design guidance and support to drive brand awareness and customer engagement Optimize and iterate on designs based on performance data and user feedback What do you need to have/ bring to the table 6+ years experience as a working creative, plus current title equivalent to Senior Visual Designer and a matching portfolio Experience in Enterprise SaaS or start-up environment preferred Create and maintain design systems, ensuring consistency across all brand touchpoints Experience developing and/or executing integrated marketing campaigns by collaborating with other designers and marketers Experience designing for multi-channel marketing campaigns, including social, paid media, and events Familiar with taking ideation and conception through execution and deployment Strong understanding of brand strategy, storytelling, and digital marketing trends History collaborating with multiple internal departments to ensure brand standards and strategies through production Ability to manage multiple projects, meet deadlines, and thrive in a fast-paced environment Ability to deliver work independently while actively helping and supporting other designers, producers, illustrators, and motion artists as an essential member of the design team Strong portfolio of work including (but not limited to) websites, paid/performance, videos and motion graphics, presentations, case studies, event collateral, illustrations and infographics Previous experience with a mission-driven company is preferred Technical: Adobe Suite (Photoshop, InDesign, Illustrator), Figma, Mural, Presentation (Google Slides), Post Production (Final Cut, After Effects, Premiere), Social Media Channel Best Practices (LinkedIn, Facebook, Twitter), Channel-specific Experience (Digital, Web, Traditional, Video, Motion Graphics, Trade and Events, Thought Leadership, Podcasts) Experience with motion graphic design, animation, or interactive design is a plus

Key Responsibilities: 1. Delivery Management & Project Oversight Lead the successful delivery of complex projects, ensuring alignment with quality, timeline, and budgetary expectations. Implement and maintain best practices for project delivery, including risk management, resource allocation, and performance tracking. Coordinate with project teams and stakeholders to manage dependencies, resolve bottlenecks, and drive efficient solution delivery 2. Strategy Development & Practice Leadership Define and drive the strategic direction for multiple technology practices, identifying potential growth areas, use cases, and market opportunities. Develop practice roadmaps for research, development, and deployment of cutting-edge solutions aligned with overall business objectives. Monitor industry trends to identify emerging opportunities and challenges across diverse technology areas. Innovate with Agility: Foster an agile, innovative approach to adapting and evolving areas, staying responsive to shifts in technology and client demands. Establish Thought Leadership: Position the company as a leader in various technology domains through thought leadership initiatives such as white papers, webinars, and participation in industry conferences. 3. Team Leadership & Talent Development Build, mentor, and manage a high-performing, cross-functional team of technology professionals across various practices. Foster a culture of continuous learning, technical excellence, and collaborative problem-solving. Attract, recruit, and retain top talent to strengthen the companys capabilities in both established and emerging technology areas. 4. Solution Design & Implementation Collaborate with cross-functional teams to gather and understand business requirements, translating them into effective solutions. Oversee the design and deployment of diverse technology solutions, ensuring successful integration with client infrastructure and systems. Ensure alignment of technical delivery with business objectives, quality standards, and client expectations. 5. Client Engagement & Relationship Management Engage with clients to present solutions, understand their needs, and ensure delivery meets or exceeds expectations. Build and maintain strong client relationships, acting as a trusted advisor and point of escalation on delivery matters. Work with sales and business development teams to identify new business opportunities across various practices. 6. Technical Expertise & Thought Leadership Provide high-level technical guidance across multiple practices, including expertise in emerging technologies like GenAI. Share insights on best practices, emerging trends, and innovative approaches to technology delivery and solution development. Maintain up-to-date knowledge of technical frameworks, platforms, and tools relevant to the practice areas managed. Required Skills and Qualifications: Education: Bachelor's degree in Business Administration, Computer Science, or a related field; MBA or equivalent advanced degree is highly desirable. Experience: 14+ years of experience in IT services with a strong focus on HRTech solutions. Proven track record of successfully leading business units, achieving revenue targets, and delivering complex IT or HRTech projects. Expertise in scaling HRTech solutions leveraging technologies such as SaaS, AI/ML, cloud, and automation. Skills: Deep understanding of HR technology platforms, including ATS, payroll, LMS, workforce management, and analytics. Strong business acumen with excellent financial and operational management skills. Exceptional leadership, communication, and stakeholder management abilities. Adept at formulating strategies that align with client needs and industry trends.

Key Responsibilities: Gather, analyze, and document business requirements. Collaborate with development, QA, and design teams to ensure alignment. Create wireframes, process flows, and user stories. Manage project timelines, dependencies, and risks. Conduct UAT, document findings, and suggest improvements. Required Skills & Qualifications: Bachelors/Masters in IT, or related field. 3+ years as a BA/Project Coordinator in a product-based environment. Strong knowledge of Data Science, Machine Learning, and Python. Experience with Agile, SDLC, JIRA, and documentation tools. Excellent problem-solving, communication, and multitasking skills.

What will you get to do Identify qualified prospects and navigate company structures to identify decision-makers. Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like outreach, Linkedin Inmails, etc.) Tie up leads that will turn into the business through persistence. Learn, leverage and help evolve our demand-generation process Generate qualified opportunities by means of proactive outbound prospecting Work with the sales team to get the opportunity Sales Accepted Work directly with sales and marketing to discover opportunities from leads Demonstrate and teach strong selling and influencing skills What you should have 1+ yrs of prior Business Development experience in catering to APAC/US/EU clients within a Saas/IT Product company is a plus Fearless attitude willing to take intelligent risks Hard-working and willing to achieve a high volume of outbound calling activity every day while maintaining a positive and energetic persona. Problem Solver Ability to work in a team environment Articulate with strong business acumen Assertive and persuasive.

What youll get to do Develop SEM Strategies: Collaborate with the marketing team to create comprehensive search engine marketing strategies that align with company objectives and target audiences. Campaign Planning and Execution: Design detailed SEM campaign plans including timelines, budgets, and resource allocation. Oversee the execution of campaigns across Google Ads, Bing Ads, and other relevant platforms. Keyword Research and Management: Conduct extensive keyword research to identify opportunities for optimization. Manage keyword lists and ensure alignment with overall marketing strategies. Ad Copy Development: Create compelling ad copy that resonates with target audiences while adhering to best practices for SEM. Performance Tracking and Analysis: Define key performance indicators (KPIs) for SEM campaigns with a focus on maximizing RoAS. Implement tracking mechanisms using Google Analytics (including GA4) to analyze performance data and generate actionable insights for optimization towards campaign goals such as traffic, leads, conversions etc. Budget Management: Develop and manage SEM budgets effectively to maximize return on investment (ROI). Monitor expenses and adjust strategies as needed to stay within budget. Cross-functional Collaboration: Work closely with demand generation teams such as product marketing, integrated marketing, and marketing automation to ensure cohesive campaign execution. Stay Updated on Industry Trends: Keep abreast of the latest trends in search engine marketing and apply new knowledge to enhance campaign effectiveness. What you should have Bachelor s degree in Marketing, Communications, or a related field. Proven experience (5-7 years) in Search Engine Marketing (SEM) role. Strong knowledge of Google Ads, Bing Ads, Google Analytics (including GA4), and other SEM tools, with certifications. Excellent analytical skills with the ability to interpret data, define experiments and A/B tests, and derive actionable insights focused on revenue generation. Strong project management skills with the capability to manage multiple campaigns simultaneously. Excellent written and verbal communication skills. Creative thinking and problem-solving abilities. Ability to work collaboratively in a fast-paced environment. Knowledge of web and content management systems like HTML, WordPress, etc. Knowledge of the SaaS industry and B2B marketing is a plus.

Roles Responsibilities: Lead project audits to ensure compliance with established standards and methodologies. Review comprehensive project documentation, including budgets and deliverables. Identify and document significant discrepancies, risks, and issues. Provide recommendations for process improvements and corrective actions. Collaborate with project managers other relevant stakeholders to address audit findings and implement improvements. Monitor the implementation of corrective actions and ensure timely completion. Prepare detailed audit reports and present findings to senior management. Assist in developing and refining the project audit framework and criteria. Conduct training sessions for project managers on audit processes and best practicesWho you are Skills Required: *Bachelor s degree in Project Management, Business Administration, Information Technology, or a related field. PMP, CAPM or other relevant project management certification preferred. Minimum of 3-5 years of experience in project management, quality assurance, or auditing. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in advanced project management software and tools

Responsibilities: Design and develop highly scalable, reliable and fault tolerant systems for one of the world s fastest growing startups. Work with business to define requirements Perform technical design and hands-on coding for development and enhancement efforts Develop new user-facing features Building reusable code and libraries for future use Ensure the technical feasibility of UI/UX designs Optimize applications for maximum speed and scalability Assure that all user input is validated Promote best practices in design and coding Conduct design and code reviews Understand the customer needs; design and implement envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation. Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner. Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes. Occasionally participate in customer demos and provide inputs wherever required Keep optimizing and automating mundane tasks. You will be a core member of the team. Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework to exploring what the new analytics layer could be used for. We also take some time each day to discuss what were working on, and even pair programs to teach each other about parts of the codebase. There is no risk of stagnation in this job, you will be hands-on throughout. Requirements: 9+ years of experience in engineering, with a strong understanding of the software development lifecycle (SDLC) Hands-on experience with HTML, CSS, Scss, TypeScript & JavaScript. (must have) Proficient in building user interfaces with React and its ecosystem (React Router, Server-side Rendering, Context API, React Hooks) (must have)Webpack build tool with module federation & Micro front-end architecture experience is a plus Experience with Elasticsearch, Hadoop MR, Familiarity to Generative AI, Native Desktop applications is a plus. Web extension development experience (preferred) In-depth understanding of cross-browser compatibility and solutions Experience with backend development (Java preferred) Experience building microservice using frameworks like Spring and microservice architecture Proven experience working in a fast-paced environment, preferably for internet companies, products, or startups Strong grasp of design principles and their practical application Excellent written and verbal communication skills Eager to learn and thrive in a collaborative team environment

About the role: The Product Designer will be responsible for conceptualizing and developing a variety of internal tools (For business teams like Post-sales and customer success) and AI agents. These tools are strategically built with scalability in mind, with a roadmap to evolve into customer-facing solutions that empower Customer Success Managers (CSMs) to drive deeper engagement and collaboration with customers. The ideal candidate is a creative, driven, and skilled designer with a strong desire to learn. Responsibilities : Collaborate with the Whatfix Business Applications team to conceptualize internal tools that support various Whatfix teams and have the potential to scale into customer-facing products. Work with product managers, developers, and stakeholders to understand business goals and user needs. Conduct user research, usability testing, and data analysis, and apply insights to enhance product experiences. Partner closely with the centralized design team on multiple projects, primarily with BizApps. Stay updated on current design trends and best practices. Proactively incorporate new and emerging AI trends into your work. Learn about the Whatfix brand, its design language, and its suite of products. Qualifications : 2-4 years of full-time design experience, preferably SaaS A Bachelors or Masters degree from a full-time design course at institutes like NID, IIT, or NIFT is preferred. Strong portfolio of design work (1-2 case studies that best represent skills) Excellent communication and collaboration skills Ability to work independently and as part of a team Proficiency in Figma or similar design tools Knowledge of HTML and CSS Passion for learning and a willingness to take on new challenges

What youll get to do Collaborate with sales and marketing teams to develop event strategies for online marketing events (webinars, third-party virtual conferences, round-table, lunch learns, Whatfix hosted events, etc.) Deliver end-to-end project management and seamless event operations including contract negotiation, manage vendor/partner relationships, development/management of all project plans and timelines, all with the goal of demand gen, lead capture, and sales targets/revenue in mind. Identifying relevant events to sponsor, managing budgets, internal/external stakeholders, coordination with email marketing, ads, and creative design team, engagement activities for the event, swag management, and other event logistics. Collaborate with the Business Development Representatives (BDRs) on identifying sources for quality leads, and converting them into sales opportunities. Collaborate with the Marketing Automation team to assess the various leads, segregating them according to their engagement, to run nurture campaigns. Create a measurement criteria and manage a feedback loop with cross-functional teams to continually measure program effectiveness. Good to have knowledge on CRM-Salesforce, Marketing Automation (Pardot, Marketo), Adobe, Microsoft Office/Mac/Google Skills and generally strong presentation skills (including strong written and verbal communication skills) What you should have Must-Have: 3-5 years of event/field marketing, management, operations, and demand generation experience (preferably in High tech and/or SaaS) managing various-sized programs and budgets 3-5 years working with cross-functional teams or stakeholders Experience in handling end-to-end Events (experience with Field Events is a bonus) Extensive Project and Campaign management expertise Cultivate strong relationships with key internal and external partners and display excellent communication skills with all stakeholders Exposure to North American/UK/EU SaaS ecosystem and B2B marketing in mature Enterprise application markets Good-to-have: Event strategy experience from program goals to show management A strong handle on working with budgets, event contracts, expenses accounts payable Ability to multitask, delegate work across virtual teams, and take the lead on several events simultaneously Experience from both corporate and event agency (especially with event management and execution) CRM-Salesforce, Marketing Automation (Pardot, Marketo), Adobe, Microsoft Office/Mac/Google Skills and generally strong presentation skills (including strong written and verbal communication skills)