We are Hiring For Call Centre Executive!!!

Karur Vysya Bank

0 - 3 years

1 - 3 Lacs

chennai

Posted:20 hours ago| Platform:

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Skills Required

inbound voice process phone banking officer inbound customer service customer service customer care voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

To amicably handle the customer
To understand / analyze the nature of all channel Transactions reported by the customers
To understand the rightness of the transaction executed in the account across all the channels.
To ensure that the conversation of the customer is understood and documented appropriately across all platforms such as Dialer / TT / Excel.
Caller to understand the Telephone Etiquette while on calls, To ensure all compliance metrics are strictly adhered without any deviation.
To meet the set target.
Must be open for Rotational shifts.
Candidate should speak Telugu fluently

Eligibility criteria:

UG in any specialization.
To have excellent communication skills.
Multilingual proficiency will be an added advantage.
Soft skills are mandatory.
Excellent learning /adapting skills
Organizational and time-management skills.
To liaise with different departments to ensure smooth functioning of the process.

Interested candidates pls share the profile to deepar@kvbmail.com

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