38 Warranty Administration Jobs

Department : - Customer Performance JOB PURPOSE: Responsible for the performance and reliability of the EMD IGBT AC AC system under the stipulations of Annual Maintenance Contract. Represent company in contacting customers, with a defined territory regarding product service difficulties, causes, and corrections. To oversee all peripherals related to AMC services. JOB DUTIES: 24/7 availability to attend any issue and Troubleshoot related to failure of AC AC system within designated area of responsibility Perform scheduled maintenance of the AC - AC system as stipulated in the contracts. Accompany locomotives online for extended periods to ensure high reliability figures Monitors equipment per...

Role Overview: As the Insurance and Warranties Coordinator at bp's Customers & Products (C&P) business area, you will be responsible for managing planned and reactive maintenance works related to insurance claims and warranties. You will play a crucial role in evaluating maintenance work quality, updating equipment schedules, dispatching maintenance tickets accurately, and maintaining relationships with insurance claims management and warranty suppliers. Key Responsibilities: - Manage in-service equipment schedules and electronic maintenance management system for equipment within warranty. - Review maintenance tickets, ensure accurate dispatch, and evaluate root cause data to identify ticket...

Industry: Commercial Vehicle / Passenger Vehicle industry Key Responsibilities: 1) Warranty Claim Management: Process and review warranty claims submitted by customers and service departments. Ensure all claims are complete, accurate, and submitted within the required timeframes. 2) Documentation and Record Keeping: Maintain detailed records of all warranty claims, approvals, and denials. Keep track of warranty parts and services to ensure accurate reporting and auditing. 3) Policy Compliance: Ensure that all warranty claims adhere to manufacturer guidelines and policies. Stay updated on changes to warranty policies and communicate these updates to relevant staff. 4) Customer Communication: ...

KEY RESPONSIBILITIES DELIVERS AN OUTSTANDING CUSTOMER EXPERIENCE 1. Recognises the impact of an efficient warranty process on the customer experience; works to meet customer expectations and minimise delays, demonstrating behaviour which is dependable, transparent and easy to do business with 2. Understands the end-to-end warranty process and works with colleagues across the Retailer (including the Service Advisor, Workshop Controller, Technicians, Parts Advisors) to manage warranty claims 3. Supports colleagues in the retailer (e.g. Service Advisor, Workshop Controller) by providing detailed advice and guidance of warranty provisions and procedures PROCESSES WARRANTY CLAIMS 4. Interprets Jo...

Handling warranty claims of commercial vehicles. Analyzing input data, SOPs, adjudication, and technical parts failure. Coordinating with dealers & OEMs, ensuring correct procedures, dealer training, and maintaining TAT per SLAs. Health insurance

- Manage and process warranty claims efficiently - Ensure compliance with warranty policies and procedures - Communicate with customers, dealers, and manufacturers regarding warranty claims

We are seeking a highly experienced Lead Engineer - Hydraulic & Lubrication to join our team. The ideal candidate will have a strong background in heavy electrical equipment, with a specific focus on hydraulic and lubrication systems. This role is crucial for improving product quality and reliability by leading Root Cause Analysis (RCA) , driving solutions to mitigate known failures, and fostering a quality culture through initiatives like Six Sigma . You will be a key player in investigating field failures, managing improvement projects, and collaborating with a wide range of stakeholders across the organization. Key Responsibilities Quality & RCA: Support the process of Root Cause Analysis...

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...

You are seeking a dynamic and experienced individual to manage Call Centre operations for service as a Contact Centre Manager. As the Contact Centre Manager, you will be responsible for optimizing Customer Response Centre (CRC) processes, leading a team to achieve service excellence, and managing added responsibilities such as Warranty Administration and Service Master data management. Your role will involve ensuring compliance with manufacturer and company policies, maintaining accurate records, and facilitating excellent customer support both internally and externally. Your strong interpersonal skills will enable you to build and maintain positive relationships with colleagues, clients, an...

Position - Workshop Manager Location - Ranchi, Jharkhand Reporting to - Assistant General Manager Service / Chief General Manager Service Age - Maximum 45 Years Educational Qualification Diploma / Btech (Automobile / Mechanical) Experience - 05 + years of experience in a team handling role, essentially to be in automobile service in 4 Wheller. Salary - Upto 6 LPA CTC + Incentives based on target achievements. Other Perks and Benefits: 1. Free Gym Membership. 2. Health Insurance & Accidental Insurance. 3. Opportunity to win Foreign Trip. 4. Opportunity to participate in employee engagement activities. Job purpose: This position would be responsible for the strategic planning, overall operatio...

Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims Required Candidate profile Must be handling warranty of Commercial Vehicle 4+ years of experience in Warranty, Warranty claims. In-depth knowledge of warranty handling processes and service operations.

This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can b...

This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can b...

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing pr...

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing pr...

Do you want to help solve the worlds most pressing challenges? Feeding the worlds growing population and slowing climate change are two of the worlds greatest challenges. AGCO is a part of the solution! Join us to make your contribution This position will provide warranty administration and warranty related inquiry assistance to internal AGCO departments such as: Field Aftersales, Technical Support, Supplier Recovery, Marketing, Extended Service or Maintenance package suppliers and Corporate Accounting. In addition, this position will provide process support to the global warranty team as assigned Your Impact As a warranty specialist, you will process warranty claims for AGCO products from g...

Role & responsibilities Effective complaint management for Firefighting Engine+ Industrial pumps Responsible for on time complaint closure Complaint/commissioning coordination with engine OEM Managing field service coordinators of engine OEM & follow up with them till complaint closure Document all complaint interactions & resolutions Investigate the root cause of complaint & identify potential solutions Implement corrective actions to prevent recurrence of complaint Monitor and evaluate the effectiveness of implemented solutions Provide technical support to Field service team as required. Booking & Execution of spares for warranty complaints with close coordination of engine OEM. Coordinati...

Oversee daily service department operations Manage team of service advisors and technicians Ensure high customer satisfaction and resolve issues Control budget, inventory, and performance metrics Train staff and maintain service quality standards

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...

Responsibilities: * Manage warranty claims from receipt to resolution * Administer warranties through entire product lifecycle * Analyze warranty data for trends & improvements * Handle spare parts requests & deliveries Food allowance Health insurance Annual bonus Provident fund

Role & responsibilities Warranty Claim Settlement Interdepartmental Coordination PDI , FSC , Warrenty data entry MIS Preparation Preferred candidate profile Strong Knowledge about Automobile / Vehicle Fluency English and Hindi computer Litercy Specially in MIS office and digital platform

Roles and Responsibilities Manage warranty claims from receipt to resolution, ensuring timely and efficient processing. Coordinate with customers, and internal teams to resolve issues related to warranty claims. Conduct thorough inspections of vehicles to determine eligibility for warranty coverage. Maintain accurate records of all warranty-related activities, including claims received, processed, and resolved. Provide excellent after-sales support to customers by resolving their queries and concerns in a professional manner. Desired Candidate Profile 1-4 years of experience in automobile service or after-sales support with expertise in warranty administration. Diploma/B.Tech/B.E. degree in ...

Role & responsibilities * Process warranty claims on a timely basis * Reconciles all warranty receivables with payments * Follows up on payment of outstanding claims * Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of Preferred candidate profile

Workshop Manager in an automobile dealership is responsible for the overall operations and performance of the dealerships service department. They manage the workshop staff, ensure efficient workflow, and maintain high-quality service to customers.

Job profile: 1) AMC Tender monitoring 2) Visits to customers & distributor 3) AMC / Royalty billing 4) Timely AMC actions 5) Preparation of AMC quotation 6) Revenue generation Requirement: 1) Customer relation building ability 2) Fair knowledge of commercial matters 3) High competency in communications with fluency in English & Hindi 4) Able to work independently Location - Andheri (W) Exp - Min 4-5 Years Interested candidate may share Resume on hr2@eecindia.com.