Warehouse Manager

Job Summary:

The Warehouse Manager is responsible for overseeing all daily warehouse operations including receiving, storage, inventory management, order fulfillment, and dispatch. The role ensures that warehouse processes are efficient, safe, cost-effective, and aligned with company goals.

Key Responsibilities:

1. Warehouse Operations Management

• Plan, organize, and manage the overall warehouse operations to ensure accurate and timely dispatch of goods.
• Oversee receiving, put-away, picking, packing, and shipping activities.
• Maintain optimal stock levels and minimize stock discrepancies.
  

2. Inventory Control

• Implement and monitor inventory management systems and cycle counting procedures.
• Conduct periodic stock audits and reconcile variances.
• Ensure accurate documentation of all stock movements.
  

3. People Management

• Lead, train, and supervise warehouse staff to achieve operational targets.
• Create shift schedules, allocate tasks, and ensure compliance with company policies.
• Foster a culture of safety, accountability, and continuous improvement.
  

4. Safety & Compliance

• Enforce safety standards and ensure adherence to OSHA and company safety regulations.
• Maintain cleanliness, order, and compliance in all warehouse areas.
• Coordinate with security teams to prevent loss, theft, or damage.
  

5. Process Improvement

• Identify and implement process improvements to increase productivity and reduce costs.
• Evaluate and optimize use of warehouse management systems (WMS).
• Collaborate with procurement, logistics, and production teams for smooth material flow.
  

6. Reporting & Documentation

• Prepare regular reports on warehouse performance, inventory accuracy, and dispatch timelines.
• Maintain accurate records of stock levels, shipments, and receipts.
  

Qualifications & Experience:

• Bachelors degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 5+ years of experience in warehouse or logistics management (experience in [industry, e.g., FMCG, manufacturing, e-commerce] preferred).
• Strong knowledge of warehouse operations, inventory management, and logistics systems.
• Experience with Warehouse Management Systems (WMS), ERP software, and MS Office.
  

Skills & Competencies:

• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Ability to handle multiple priorities and meet deadlines
• Good communication and interpersonal skills.
• High attention to detail and commitment to operational excellence.
  

Key Performance Indicators (KPIs):

• Inventory accuracy rate
• On-time order fulfillment rate
• Warehouse efficiency (picking/packing time, throughput)
• Cost per order or per unit handled
• Safety compliance record