Job Description

Blowhorn is looking for a person to oversee the execution of warehouse operations of the company completing a variety of obligations, which likewise involves offloading stock trucks, unraveling work orders, finding stock, and assembling things for shipment. Responsibilities Well Trust You With Operations Safety, Security, Inventory & Operations management of the warehouse is your responsibility. Ensure timely planning and scheduling of vehicles to meet order delivery deadlines. Ensure order management is done solely via in-house tech for all customer orders. Ensure records of inventory stock is maintained everyday as per company standards. Periodic cycle count of Inventory as per set standards. Inventory has to be stacked intelligently to optimize spatial usage. Ensure grooming standards and other mandatory requirements like vehicle documents, uniform, shoes etc. for all drivers are in place at all times. Bring efficiency and optimization in operations by ensuring accurate usage of in-house technology. Build a good supply base to cater to contingencies and spot requirements as per the order flow/requirement. Compliance Adherence to specific customer requirements such as trip sheets, proof of delivery (POD), invoice submission dates, vehicles type/quality. Publish or/and maintain reports / records on a frequent basis. Ensure cash reconciliation happens on the same day. Ensure the COD devices are collected at the EOD from the delivery associates without exception. Customer Experience Ensure superior customer experience by meeting all service requirements like on-time reporting, trained drivers etc. Ensure timely issue resolution at the hub and/or delivery run to ensure that orders are delivered on time. Ensure proactive communication to customer/central team for any issues. Manage escalations and take corrective measures to avoid repeated mistakes/operational failures.