Walkin Drive - Trainee Product Technical Analyst - April 5th

Job Description

Zycus is looking to hire BE / MBA 2023 24 graduates as Trainee Product Technical Analyst and is organizing a Walk-In drive on 5th April, 2025 at our office in Mumbai, Seepz, Andheri East. In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application. Role & responsibilities As a Trainee Product Technical Analyst at Zycus, you will: Serve as Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay) Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing Evaluate and suggest innovative solutions and workarounds for customer requirements Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customers business needs. Preferred candidate profile Education: MBA / Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT Experience Level: 0-1 years Strong written and verbal communication skills Willingness to work 24*7 shifts . Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Ability to collaborate with various internal and external stakeholders Ability to learn, execute and excel. Multitask and work with priorities Perks and benefits Salary Range: INR 4,50,000 to INR 5,50,000 Walk In Drive Date: Saturday 05th April, 2025 Time: 10:000 AM to 4:00 PM Venue: Zycus Infotech Pvt Ltd. Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096. Note: 1. Candidates need to apply for the job online before the Walk-in ( https://zycus.sensehq.com/careers/jobs/56973 ) 2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original 3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to email below documents in advance for gate pass to "seepz.consultant@zycus.com" Closet Entry: SEEPZ, Gate no -3 , Reception Contact: 022 - 66407676 Documents for gate pass 1. Copy of Aadhar Card 2. Passport Size Photographs 3. Contact Number 4. email Address Apply: https://zycus.sensehq.com/careers/jobs/56973 Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore