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Shift Admin NTT DATA

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Managed Services Cross Technology Engineer (L3) at NTT DATA, your role involves proactively identifying and resolving technical incidents and problems for clients. You will maintain a high level of service by pre-emptively resolving incidents, conducting product reviews, implementing operational improvements, and ensuring quality assurance to meet service level agreement (SLA) conditions without any misses. Additionally, you will handle complex tickets, perform advanced tasks, offer resolutions for a variety of complex problems, and provide guidance to junior team members. Key Responsibilities: - Demonstrate troubleshooting skills for complex issues - Develop and implement backup and re...

Posted 2 months ago

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