Voice Process Executive

Job Description

Job Title: Voice Process Executive (Fresher) Location: TRICHY, Tamil Nadu Department: MARKETING Employment Type: Full-Time, On-site Experience Required: 0–1 year (Freshers welcome) Salary Range: ₹12,000 – ₹20,000 per month + Incentives Education: Bachelor's Degree in any discipline/MASTER'S/MBA Languages: Proficiency in Tamil and English and Hindi Key Responsibilities: Handle inbound and outbound calls to address customer inquiries, provide product information, and resolve issues related to industrial rubber products. Coordinate with the sales and production teams to ensure timely order processing and delivery. Maintain accurate records of customer interactions and transactions in the CRM system. Assist in organizing and overseeing promotional events, exhibitions, and advertising campaigns. Conduct market research to identify trends, customer needs, and competitive activities. Provide feedback to management on customer concerns and potential areas for product improvement.Placement India Desired Candidate Profile: Excellent verbal and written communication skills in Tamil and English. Basic computer proficiency, including MS Office (Word, Excel, Outlook). Strong interpersonal skills with a customer-centric approach. Ability to multitask, prioritize, and manage time effectively. Willingness to work in rotational shifts, if required. Eagerness to learn and grow within the industrial manufacturing .Cognizant Careers+1 Seekajob+1 SimplyHired Benefits: Competitive salary with performance-based incentives. Opportunities for career advancement within the company. Comprehensive training programs to enhance product knowledge and customer service skills. Health insurance and other employee welfare schemes. Exposure to international standards and practices in the rubber manufacturing industry. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Domestic voice process: 1 year (Preferred) Language: Hindi (Preferred) Location: Trichy, Tamil Nadu (Preferred) Work Location: In person Speak with the employer +91 8825820414