Job Description

Hi Candidates Greetings from Allstate India!!! We are hiring International Voice Process (Insurance Domain) for Allstate India, Bangalore Location. Interested resources pls send me your updated CV to srag1@allstate.com EXP- Relevant Experience International Voice Process / US Insurance / Customer Support/Service or any Voice process with excellent English Communication : Job Location : Bangalore Willing to Work from Office 5 days in a week Shift Time- Should be flexible to work 24* 7 in any shift - Night Shift / US Shift with Rotational or splits off Education Bachelor's Degree BA/B.Com/BBA/BCA/BSC/BBM/ or Btech with relevant Customer care experience Experience 0.6 months -3 years’ experience Interested resources pls send me your updated CV to srag1@allstate.com Job Description Summary This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional, and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources, and call transfers for service transactions. Thanks & Regards Shruthi