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0.0 - 1.0 years
4 - 8 Lacs
kolkata, west bengal, india
On-site
Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries and provide appropriate solutions and alternatives. Maintain a high level of customer satisfaction through excellent service. Document all call information according to standard operating procedures. Meet individual and team performance targets and quality standards. Follow up on customer interactions when necessary. Eligibility Criteria: 0 to 1 year of experience in Customer Service / International BPO preferred. Excellent verbal communication skills in English. Ability to handle pressure and work in a fast-paced environment. Flexible to work in night shifts and rotational shifts. ...
Posted 2 months ago
2.0 - 6.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
As a Corporate Communications Trainer in our organization, your primary responsibility will be coaching professionals to effectively communicate with U.S.-based clients. You will be conducting specialized training sessions in American English pronunciation, syllable stress, intonation, and accent neutralization. Additionally, you will be teaching U.S. geography, time zones, business etiquette, and cultural awareness to ensure confident, accurate, and professional communication. Your key responsibilities will include training employees on American English accent, pronunciation, intonation, and syllable stress. You will provide practical coaching on neutralizing mother tongue influence (MTI) a...
Posted 2 months ago
0.0 years
3 - 6 Lacs
hyderabad, telangana, india
On-site
Description We are seeking enthusiastic individuals for our Voice Process team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service. You will be responsible for managing customer calls, providing assistance, and ensuring high customer satisfaction. Responsibilities Handle inbound and outbound voice calls effectively and efficiently. Provide exceptional customer service and resolve customer queries promptly. Maintain a positive and professional demeanor while communicating with customers. Document call details and customer interactions accurately in the system. Achieve performance metrics and contribute to team goals. Skills and...
Posted 2 months ago
1.0 - 2.0 years
2 - 3 Lacs
bengaluru, karnataka, india
On-site
Description We are seeking a dedicated and motivated individual for the position of International Voice Process. This role involves handling calls from international customers, addressing their queries, and providing top-notch service. The ideal candidate will have a passion for customer service and the ability to communicate effectively with diverse customers. Responsibilities Handle international customer calls and provide exceptional service Resolve customer queries and issues efficiently Maintain a high level of professionalism and empathy during interactions Document call information and customer feedback accurately Collaborate with team members to improve service delivery Participate i...
Posted 2 months ago
1.0 - 5.0 years
1 - 5 Lacs
thane, maharashtra, india
On-site
Job Title: International Voice Process Executive Job Location: [Mumbai] Job Type: Full-Time | Rotational Shifts | Night Shifts Salary: Up to ?40,000 (In-Hand) Qualifications Required: HSC (12th Pass) / Graduate Both can apply Good command over spoken English Willingness to work in night shifts and rotational week-offs Job Description: We are hiring International Voice Process Executives to handle customer interactions for international clients via voice calls. This role involves providing support, resolving queries, and ensuring customer satisfaction in a professional and timely manner. Key Responsibilities: Handle inbound and outbound international customer calls Provide accurate informatio...
Posted 3 months ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Description We are seeking a dedicated and enthusiastic candidate for the position of International Voice Process. This role involves communicating with customers from various countries, providing them with support and resolving their queries through effective communication. Responsibilities Handle inbound and outbound calls for international customers. Provide excellent customer service and support to clients. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve performance targets and goals. Follow up with customers to ensure satisfaction and resolution of issues. Skills and Qua...
Posted 3 months ago
0.0 - 1.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are looking for dedicated individuals to join our team as Malayalam Voice Process Executives. This is a work-from-home position based in India, ideal for candidates who are enthusiastic about providing excellent customer service. Whether you are a fresher or have minimal experience, we welcome your application to help us create a positive customer experience. Responsibilities Handle inbound and outbound calls for customer support in Malayalam. Assist customers with inquiries, complaints, and provide information about products and services. Maintain accurate records of customer interactions and transactions. Provide feedback on call quality and customer experience to improve pr...
Posted 4 months ago
0.0 - 2.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are looking for enthusiastic individuals to join our team as Work from Home - Domestic Voice Process Executives. This role involves interacting with customers over the phone, providing them with information, resolving queries, and ensuring a high level of customer satisfaction. Responsibilities Handle inbound and outbound calls to customers. Provide accurate information and support to customers regarding products and services. Resolve customer queries and issues in a timely manner. Document call details and customer interactions in the CRM system. Maintain a high level of customer satisfaction and professionalism during all interactions. Meet or exceed performance metrics and ...
Posted 4 months ago
0.0 - 5.0 years
3 - 15 Lacs
Bengaluru, Karnataka, India
On-site
Description We are urgently hiring for an English & Hindi Voice Process position. This role involves handling customer calls, providing support, and ensuring customer satisfaction in both languages. Responsibilities Handle inbound and outbound calls in English and Hindi. Provide excellent customer service and support to clients. Resolve customer queries and issues effectively and efficiently. Document customer interactions and maintain accurate records. Collaborate with team members to meet daily targets and KPIs. Skills and Qualifications Proficiency in English and Hindi (both spoken and written). Excellent communication and interpersonal skills. Strong problem-solving abilities. Basic comp...
Posted 4 months ago
0.0 - 2.0 years
3 - 15 Lacs
Bengaluru, Karnataka, India
On-site
Description We are urgently hiring for an English & Hindi Voice Process position. This role involves handling customer calls, providing support, and ensuring customer satisfaction in both languages. Responsibilities Handle inbound and outbound calls in English and Hindi. Provide excellent customer service and support to clients. Resolve customer queries and issues effectively and efficiently. Document customer interactions and maintain accurate records. Collaborate with team members to meet daily targets and KPIs. Skills and Qualifications Proficiency in English and Hindi (both spoken and written). Excellent communication and interpersonal skills. Strong problem-solving abilities. Basic comp...
Posted 4 months ago
0.0 - 5.0 years
4 - 8 Lacs
Hyderabad, Telangana, India
On-site
We are looking for enthusiastic candidates for the Mega Drive happening for Voice Process in India. This role is ideal for individuals with 0-5 years of experience who are keen to develop their careers in customer service and voice support. Responsibilities Handle inbound and outbound calls with professionalism and courtesy Provide excellent customer service and support to clients Resolve customer queries and issues in a timely manner Maintain accurate records of customer interactions Follow up on customer feedback and escalate issues as necessary Work collaboratively with team members to achieve performance targets Adhere to company policies and procedures during all interactions Skills and...
Posted 4 months ago
0.0 - 2.0 years
0 - 2 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Hyderabad - Tamil/kannada/ Malayalam Bangalore - Malayalam / Tamil Hyderabad - DRA Certified agent Qualifications: Both HSC/Graduates can apply Freshers/Experienced can apply. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Need to be fluent in English +Kannada/malayalam/Tamil Results-driven mindset with a focus on achieving targets. Flexibility in rotational shifts Salary 19kCTC. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and collaborative work environment.
Posted 5 months ago
0.0 - 1.0 years
1 - 2 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Roles and Responsibilities Handle international customer calls to provide exceptional customer service. Resolve customer queries related to products/services offered by the company. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-1 year of experience in an International BPO or call center environment. Excellent communication skills in English (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-so...
Posted 5 months ago
0.0 - 2.0 years
2 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Description We are looking for enthusiastic individuals to join our voice process team. This role is ideal for candidates fluent in Kannada, Tamil, or Malayalam, who are passionate about providing excellent customer service. As a voice process executive, you will be responsible for assisting customers over the phone and ensuring their queries are resolved efficiently. Responsibilities Handle incoming calls from customers and provide assistance in Kannada/Tamil/Malayalam. Resolve customer queries and complaints in a professional manner. Document all interactions with customers in the system accurately. Assist in the development of customer service scripts and FAQs in the respective language. ...
Posted 5 months ago
0.0 - 4.0 years
3 - 8 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
We are seeking enthusiastic Freshers/Customer Service Representatives for our BPO-Voice Process team in India. This role is ideal for individuals looking to kickstart their career in customer service and gain valuable experience in a dynamic environment. Responsibilities Handle customer inquiries and provide accurate information in a professional manner. Resolve customer complaints and issues efficiently and effectively. Document all customer interactions and maintain accurate records. Follow up with customers to ensure their issues are resolved to their satisfaction. Collaborate with team members and other departments to improve service delivery. Meet performance metrics and targets set by ...
Posted 5 months ago
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