Visa counsellor

Job Description

Key Responsibilities: Client Consultation: Counsel clients regarding visa requirements, procedures, eligibility, and application processes. Assist clients in choosing appropriate visa options based on their needs (e.g., work, student, tourist, or permanent residence visas). Documentation Assistance: Review and verify the accuracy of client documentation to meet visa requirements. Help clients prepare essential documents such as financial statements, sponsorship letters, and cover letters. Application Processing: Complete and submit visa application forms on behalf of clients. Schedule interviews and coordinate with visa application centers or consulates. Policy Updates: Stay updated on changes to immigration policies and procedures. Inform clients of any new requirements or policy shifts that may affect their applications. Relationship Management: Build and maintain positive relationships with clients to foster trust and satisfaction. Act as a point of contact for any client queries throughout the visa process. Problem Resolution: Address issues such as incomplete documentation, rejected applications, or appeals. Provide strategic solutions to improve the likelihood of visa approval. Sales & Promotion (if applicable): Promote visa and immigration services to potential clients. Meet sales targets by converting leads into successful applications. Reporting: Maintain detailed records of client cases, application statuses, and outcomes. Prepare periodic reports for management regarding client satisfaction and visa approval rates. Skills & Qualifications: Educational Background: Bachelor’s degree in a related field (e.g., Law, Business, or International Relations). Experience: Proven experience in visa counselling, immigration services, or related roles. Key Skills: Strong knowledge of visa and immigration regulations. Excellent communication and interpersonal skills. Detail-oriented with the ability to handle multiple applications simultaneously. Proficiency in relevant software (e.g., CRM tools, visa application portals). Problem-solving and time-management abilities. Additional Requirements: Multilingual capabilities (advantageous for international clients). Familiarity with country-specific visa processes (e.g., UK, USA, Schengen). Job Type: Full-time Pay: ₹10,540.58 - ₹34,749.89 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person