Job Description

Role & responsibilities Build and nurture relationships with clients through phone interactions. Ensure clients make the most of the financial services offered within the supply chain finance framework. Work closely with clients to understand their financial requirements and effectively utilize working capital within the supply chain. Analyze client accounts to ensure timely repayment of utilized funds, preventing any negative impact on their credit ratings. Advise clients on optimal repayment strategies based on their business patterns. Collaborate with internal teams to resolve client queries and fulfil requests, ensuring comprehensive communication of client needs. Address payment discrepancies in partnership with clients, resolve issues, and ensure payments are made on time. Monitor limit renewals to ensure they are completed promptly. Implement client satisfaction initiatives to foster long-term relationships. Job Specification Bachelor's degree in any field. Strong communication skills with a good understanding of financial terminology. Strong analytical abilities and a go getter attitude Minimum of 1 year of experience in sales or services. Proficient in using office and CRM software. Language proficiency in English, Hindi