Virtual Assistant

Job Description

Company Description CareCREATIVE is a marketing agency specializing in the Aged Care, Disability (NDIS), Child Care, and health care industries. With over a decade of experience in these sectors, CareCREATIVE has in-depth knowledge of the key drivers of these audiences and how to effectively reach them. While specializing in these industries, CareCREATIVE is capable of assisting any business looking to enhance their online or marketing presence. Role Description We are seeking a highly organised, proactive, and tech-savvy Virtual Assistant to support the Business Director in daily operations, project coordination, and administrative tasks. This role is critical in ensuring the smooth running of the Director's schedule, communications, and follow-through on high-level projects and internal initiatives. Qualifications Key Responsibilities Strong organizational and time management skills Excellent communication skills, both written and verbal Proficiency in Microsoft Office suite and Google Workspace Experience in customer service or administrative roles Ability to work independently and remotely Attention to detail and problem-solving skills Knowledge of basic accounting principles is a plus Key Responsibilities Manage and coordinate the Business Director’s calendar, appointments, meetings, and travel arrangements. Draft, review, and respond to emails and correspondence on behalf of the Director. Prepare reports, presentations, meeting agendas, and minutes. Track action items, deadlines, and follow-ups from meetings or key projects. Assist in internal and client project coordination including marketing campaigns, proposals, and deliverables. Maintain organized documentation, digital filing systems, and CRM updates. Coordinate with internal departments including creative, strategy, and account management teams. Conduct market research or compile information as requested. Help manage team communication, onboarding schedules, and process documents. Handle sensitive information with discretion and confidentiality. Why Join Us? Work closely with leadership and gain exposure to strategic business operations. Opportunity to work with a passionate, collaborative, and high-performing team. Flexible work environment and schedule. Opportunities for growth within a creative and fast-paced industry. Show more Show less