Job Description

With significant guidance, provides various office and location service activities, including supporting senior team members in managing outsourced corporate services, such as culinary and catering services, meeting and event services, mail and production services, and travel services, among others. Helps to identify, enhance and implement specific processes and procedures to maximize the efficient operations of and management/employee satisfaction with the services being provided. Works under the direct supervision of more senior peers or managers in an assigned service area.Assists senior team members in the development and implementation of initiatives and projects to establish, maintain or improve the quality, effectiveness, and satisfaction of standard services.Assists senior team members in developing operating policies, procedures and methods,, communicates and/or trains contracted, on-site staff to follow established procedures,, monitors compliance and provides corrective guidance where deviations exist. Tracks and maintains databases of relevant certifications, inspections, and related regulatory requirements relevant to the service being provided (e.g., food safety, insurance, hazardous materials, etc.)Uses existing procedures to solve routine or standard services problems. Receives instruction, guidance and direction from more senior level roles. Participates in cost-benefit analyses as directed.As directed, assists with the management of vendor staff performance, receipt of complaints, implementation of process improvements and on-the-job incident and safety management, among other vendor management activities. No direct reports. Job scope is typically limited to the quality and accuracy of own work. Modified based upon local regulations / requirements.Bachelor s Degree or the equivalent combination of education and experience is required. 5-7 years of experience in vendor management preferred. May require experience specific to the assigned corporate service, such as culinary experience or food safety certifications, knowledge of mailroom and production equipment, AV technology resources, among others..