Vice President - Business Analytics

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Job Overview

Who we are

With Citi's Analytics & Information Management (AIM) group, you will contribute meaningfully from day one. Our collaborative and respectful culture fosters growth and impact within one of the world's leading Financial Services Organizations. Our core mission is to leverage Citi's data assets to analyze information and generate actionable intelligence for business leaders. We value your unique contributions and offer an environment where you can excel alongside top minds in the analytics space.

What the role is

This Vice President, Business Analytics role, is part of the AIM team based in Bangalore, India, supporting the Wealth International cluster (North Asia).

The Wealth International (WI) team supports various business functions, including Campaign planning, delivery, business reporting, and analytics. The team collaborates closely with North Asia DA&I teams and business stakeholders to deliver value.

In this role, you will lead a highly talented team of analysts. Your responsibilities include managing and enhancing delivery engagement across campaigns, MIS, and analytics functions. You will also oversee end-to-end delivery for these three functions, strengthen engagement with business and local counterparts, and drive value through robust business analytical frameworks and decision-making.

Who you are

• Data-Driven: A proven track record of enabling decision-making and problem-solving through data. You combine strong conceptual thinking with a robust quantitative and data-centric approach.
• Excellent Problem Solver: A critical thinker who asks the right questions, distills complex situations, and develops intelligent solutions.
• Strong Team Player: Builds trusted relationships, offers unconditional assistance, actively listens, shares knowledge, and consistently provides support.
• Strong Communicator: Communicates clearly, both verbally and in writing. You effectively structure and present your work to partners and leadership.
• Clear Results Orientation: Focused on achieving both short-term and long-term goals. You have experience driving and executing initiatives in demanding, fast-paced environments, always mindful of risks and controls.
• Innovative: Constantly challenges yourself and your team to discover better and faster ways of working.
• Empathetic Leader: Treats the team with empathy, fosters a supportive and open environment, and encourages diverse perspectives.

Qualifications

• Experience: 10-15 years in Business Analytics & Transformation roles, proficient in data analytics tools/technologies such as SQL, SAS, Python, PySpark, and Tableau.
• Data & Analytics Ecosystem: Strong understanding of the data and analytics ecosystem. Ability to establish a scalable analytics framework encompassing data strategy, process optimization, actionable insights, and visualization techniques (e.g., Tableau).
• Data Translation: Proven ability to translate complex data into actionable insights, leveraging data analytics tools and techniques for organizational problem-solving.
• People Management: Demonstrated experience in leading and developing teams.
• Stakeholder Engagement: Experience interacting with senior stakeholders across the organization, managing end-to-end conceptualization and implementation of data strategies, standardizing data structures, identifying and removing redundancies, and optimizing data feeds.
• Analytical Leadership: Strong analytics thought leadership skills and effective project planning management.
• Financial Services Expertise: In-depth understanding of various financial service business models and expert knowledge of advanced statistical techniques, including their application to drive substantial business results.
• Problem-Solving: Strong creative problem-solving skills.
• Performance Management: Consistently sets high-performance standards, providing effective mentorship and coaching. Demonstrates ownership and accountability for career progression, performance management, individual development plans (IDP), and conflict management. Focuses on retaining talent, managing attrition, and facilitating career mobility.
• Communication: Excellent verbal and written communication skills, communicating seamlessly across team members, stakeholders, and cross-functional teams.
• Influence & Thought Leadership: Strong capability to influence business outcomes and decisions in collaboration with AIM leadership and business stakeholders. Demonstrates thought leadership in partner meetings, proactively driving innovative solutions through excellent stakeholder management.

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