Vice President - BCM - Europe - Delivery Leader

In this role, you will be leading delivery of Europe and London engagements, building solutions, supporting Banking and Capital Market unit's pre-sales activities from delivery perspective. You will collaborate closely with Delivery teams, Service Lines and Sales for solution design, client discussions and solution delivery.

This role requires a strong background in Technology and Delivery, with excellent leadership skills, and the ability to collaborate with cross-functional teams

Responsibilities

• Own end-to-end delivery for all client engagements in the region across application services, infrastructure, digital, cloud, data, and managed services.

• Ensure consistent delivery excellence, SLA compliance, quality standards, and risk management across accounts.

• Establish and enforce delivery governance, escalation management, and continuous improvement frameworks.

• Build strong C-level relationships with client stakeholders, ensuring high client satisfaction and retention.

• Partner with Sales, Account Management, and Pre-Sales teams to support new deals, renewals, and expansions.

• Lead executive-level client reviews, steering committees, and transformation discussions.

• Own regional delivery P&L, including revenue, margins, utilization, and cost optimization.

• Drive productivity improvements, automation, and right-shoring/near-shoring strategies.

• Ensure adherence to contractual commitments and commercial governance.

• Lead, mentor, and develop senior delivery leaders, program managers, and delivery managers across the region.

• Drive talent strategy including hiring, capability development, succession planning, and retention.

• Drive adoption of new delivery models, agile/DevOps practices, AI-led delivery, and automation.

• Support deal pricing, solution shaping, and transition planning from sales to delivery.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Minimum of Bachelor's degree in Engineering, Computer Science, or related field

• experience in IT services delivery, consulting, or systems integration.

• senior leadership roles managing regional or global delivery portfolios.

• Experience delivering services across multiple European countries.

• Good hands-on exposure in technology delivery (Java/Microsoft stack, DevOps, Cloud, Data, Digital, AI)

• Prior experience working with global clients in Banking and Capital Markets

• Leadership experience, with a proven track record of managing and developing high-performing teams and managing onshore and offshore teams.

• Experience in IT service delivery and client engagement, with a strong focus on managing large-scale projects.

• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.

• Excellent presentation skills to be in front of C-Level and present credibly

• Strong analytical and problem-solving skills, with the ability to identify and implement process and automation improvements.

• Strategic thinking and the ability to contribute to overall growth of the region strategy.

Preferred Qualifications/ Skills

• Strong leadership experience in large-scale IT services delivery.

• Strong financial acumen and P&L management experience.

• Exceptional stakeholder management and executive communication skills.

• Experience with agile, cloud, digital transformation, and managed services delivery.

• Ability to operate in a matrixed, multicultural, and geographically distributed environment.

• Deep understanding of global delivery models (onshore, nearshore, offshore).

• Proven ability to manage complex programs and multi-million-dollar portfolios.

• Experience in Banking and Capital Markets