Venue Manager

Job Description

Job description Key Responsibilities: - Oversee daily operations of the sports facility, ensuring smooth functioning across all areas - Manage bookings, walk-ins, and coordinate with customers for hassle-free play sessions - Supervise on-ground staff, trainers, or housekeeping (if any) - Handle basic troubleshooting of equipment and liaise with vendors for repairs or support - Monitor inventory of sports equipment and facility supplies - Address customer queries and feedback in a professional and timely manner - Generate daily reports and communicate updates to the central team - Ensure compliance with SOPs and company policies - Be a brand ambassador on-ground, maintaining energy, professionalism, and sportsmanship Requirements: - 1–3 years of experience in operations, hospitality, or venue management (sports/fitness background is a plus) - Strong interpersonal and communication skills - Ability to work independently and manage people and time effectively - Comfortable working in morning or evening shifts (rotational basis) - Basic computer skills for booking management, reports, etc. - Energetic and enthusiastic personality with a customer-first mindset Shift Timings: (9 hours) - Morning Shift: 6:00 AM – 3:00 PM - Evening Shift: 3:00 PM – 11:00 PM Show more Show less