Veeva Vault LMS Lead Specialist

Job Description

Role Overview: We are hiring a Veeva Vault LMS (VT) Subject Matter Expert to lead and support the design, deployment, and optimization of the Veeva Learning Management System in a regulated Life Sciences environment. The ideal candidate will bring deep domain knowledge of learning lifecycle processes, regulatory training compliance, and hands-on experience in LMS transformation using Veeva Vault Training. Key Responsibilities: Serve as the SME for Veeva Vault LMS (VT) – leading implementation, configuration, and ongoing improvements. Possess a comprehensive understanding of the learning management lifecycle , including training needs analysis, course creation, assignment, tracking, certification, reporting, and compliance. Evaluate existing LMS processes , identify inefficiencies or compliance gaps, and recommend optimized, scalable, and audit-ready solutions. Work closely with cross-functional teams , including Quality, Compliance, IT, HR, and Functional Training leads to gather business requirements and translate them into effective and compliant workflows. Design user-friendly training assignment structures and workflows within Veeva VT that meet regulatory standards (e.g., GxP, 21 CFR Part 11, EU Annex 11). Support or lead activities such as User Acceptance Testing (UAT) , training , and change management for successful adoption. Act as the point of contact for Veeva LMS/VT support , providing expert guidance on enhancements, configurations, and troubleshooting. Ensure all training records and processes are maintained in accordance with regulatory expectations and audit readiness . Required Skills & Qualifications: 12+ years of experience in Learning Management Systems, with 5 plus years of hands-on experience specifically in Veeva Vault LMS / VT . Proven experience in end-to-end LMS lifecycle management within the pharmaceutical, biotech, or medical device industry. Deep understanding of compliance-driven training systems in GxP environments. Experience working as an SME or lead in Veeva LMS implementation , including requirements gathering, configuration, validation, and deployment. Strong experience in process mapping, stakeholder collaboration , and workflow optimization for global LMS processes. Excellent interpersonal, documentation, and presentation skills. Preferred Qualifications: Veeva Vault Training (VT) certification (if available) or strong proof of practical VT expertise. Familiarity with additional Veeva modules like QMS or DMS is an added advantage. Experience working in multi-site, global environments with complex training requirements. Knowledge of 21 CFR Part 11, Annex 11 , and related regulatory standards. Show more Show less