VEEVA Suggestions Configuration Associate

Job Description

Configure VEEVA Suggestions, Rep Survey, and the HCP360 Rep Dashboard in accordance with Business Requirements. Translate market requirements for Veeva Suggestions, Rep Survey, and the HCP360 Rep Dashboard into relevant tools. Collaborate with Solution Owners and market resources to resolve outstanding requirement questions. Verify data flow from the Omni Data Activation Tool (ODAT) to the Omni Journey Mapper (OJM) tool for the HCP360 Rep Dashboard. Coordinate testing activities across various channels as needed. Design and develop testing and maintenance procedures and activities. Implement standards, procedures, and guidelines to ensure quality and efficient delivery, following established methodologies. Identify bottlenecks/bugs and devise solutions to mitigate them. Clearly articulate and demonstrate value propositions to customers through consulting services engagements. Take ownership of issues from delivery to resolution or customer concern. Absorb technical information and communicate clearly to varied audiences. Ensure applications are monitored and consistently deliver high levels of availability and performance. Proactively identify and report service improvements. Articulate business requirements into practical solutions and analyze automation candidates. Essential Skills/Experience 3 to 5 years of experience in campaign development using Adobe Campaign/Neolane or VEEVA Experience in gathering and documenting requirements for marketing applications Full life cycle implementation experience using various SDLC methodologies Excellent communication skills in both verbal and written English Strong customer service focus Engaging and friendly personality Collaborative, flexible, and a great teammate Desirable Skills/Experience Experience with marketing campaign design and implementation and/or with brand teams completing promotions or campaigns Experience with technologies and processes for content management systems, digital asset management software, web content management Experience with technologies and processes for mobile and social media technologies, solutions, and strategies Experience with marketing customer data models