Introduction
At IBM, design is more than a jobit's a mindset. We believe that great design drives innovation, simplifies complexity, and creates meaningful experiences for users. As part of the
Integration Design Team
within
IBM Software
, you'll be at the forefront of shaping the user experience for IBM's cutting-edge integration products that power enterprise transformation across hybrid cloud and AI.
Your Role And Responsibilities
- Lead UX strategy and execution for one or more product areas within IBM's Integration portfolio, including AI-powered features and workflows.
- Translate business and user needs into innovative design solutions that are elegant, accessible, and technically feasible.
- Design intuitive interfaces for AI-driven experiences such as intelligent assistants, predictive analytics, and generative design tools.
- Demonstrate competency in designing for AI by showcasing a deep understanding of how users interact with intelligent systemsaddressing aspects like trust, transparency, explainability, and user control.
- Present case studies or portfolio examples that highlight successful design of AI features, including the problem space, design approach, user research insights, and measurable impact.
- Facilitate design workshops, stakeholder reviews, and user research sessions to inform and validate AI-related design decisions.
- Create wireframes, prototypes, user flows, and high-fidelity visuals using industry-standard tools like Figma.
- Advocate for user-centered design principles across the product lifecycle, especially in the context of emerging AI capabilities.
- Mentor junior designers and contribute to design best practices and standards.
- Collaborate closely with global teams to ensure design consistency and alignment with IBM Design Language.
- Continuously evaluate and improve the user experience through data, feedback, and usability testing, including testing of AI-driven interactions.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- 8+ years of experience in UX design, with a strong portfolio showcasing enterprise or complex system design.
- Experience designing for AI-powered products or features, including conversational interfaces, intelligent automation, or data-driven insights.
- Proficiency in design tools such as Figma and Mural
- Strong understanding of UX principles, interaction design, and information architecture.
- Experience working in Agile environments and collaborating with cross-functional teams.
- Excellent communication and presentation skills.
- Ability to lead design initiatives and influence product direction.
Preferred Technical And Professional Experience
- Experience designing for cloud, integration, or developer-focused products. Understanding of AI concepts such as machine learning, natural language processing, and generative AI.
- Familiarity with accessibility standards and inclusive design.
- Background in HCI, Design Thinking, or related disciplines.
- Prior experience in mentoring or leading design teams.
