US Telecom Process || Customer Support Executive

1 - 4 years

3 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

US-based Telecom Customer Service & Upselling

What We Offer

  • Attractive Salary Package

  • Performance-Based Incentives

  • Both-Side Transportation

  • Growth and learning opportunities in an established US process
  • Supportive and engaging work culture

Key Responsibilities

  • Handle inbound and outbound customer service calls for US clients
  • Resolve customer queries with accuracy and professionalism
  • Identify opportunities to

    upsell telecom products/services

  • Maintain call quality and adhere to compliance standards
  • Achieve performance targets and deliver excellent customer experience

Requirements

  • Minimum 6 months of experience

    in an

    International Voice Process

    (mandatory)
  • Strong communication and interpersonal skills
  • Ability to work in

    rotational shifts

    and handle dynamic customer needs
  • Good problem-solving ability and sales orientation
  • Immediate joiners preferred

How to Apply

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