Job Description

As a US Process Analyst , you will play a critical role in researching real estate properties, validating order and sales contract information, and ensuring accurate data management in CRM systems. This role requires strong attention to detail and the ability to manage operational tasks efficiently. Key Responsibilities Research real estate properties and collaborate with customers, vendors (HOAs), and internal teams. Review and validate order forms, agreements, and sales contracts for accuracy and completeness. Ensure data integrity within CRM and workflow systems. Provide operational support throughout the order lifecycle. Gather and consolidate HOA data through online research and direct communication. Evaluate data accuracy and maintain organized records within the HOA database. Handle urgent property requests and meet monthly operational targets. Manage end-to-end operations effectively. Essential Skills & Qualifications Strong communication skills in English (verbal and written). Proficiency in CRM and workflow management systems. Competence in Google Sheets, Excel, and Word. High attention to detail and accuracy. Strong problem-solving abilities and ability to work independently. Customer-centric mindset with a commitment to diversity, equality, and inclusion. Preferred Skills Experience managing client relationships to ensure satisfaction and service excellence. Strong negotiation skills to achieve favorable outcomes. Ability to address client concerns with empathy and insight. Education & Experience Bachelor's degree (required). Preferred experience in real estate, finance, or title companies. Freshers with excellent communication skills are encouraged to apply. Job Requirements Should not be actively pursuing education. No career gap exceeding 6 months. Must be comfortable working night shifts (06:30 PM - 03:30 AM or 09:00 PM - 06:00 AM). Wi-Fi-enabled laptop preferred. Employees must comply with company policies and regional labor laws. Benefits Paid time off Paid sick leave Leave encashment Provident Fund Performance bonuses Work Schedule Fixed night shifts (US shift) In-person role at the Bangalore office If you're ready to build a career in real estate technology and operations, apply today! Job Types: Full-time, Permanent, Fresher Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Night shift US shift Supplemental Pay: Performance bonus Work Location: Bangalore and Ahmedabad