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6.0 - 8.0 years
8 - 10 Lacs
Kochi
Work from Office
Roles and Responsibilities Manage a team of insurance professionals to deliver high-quality services to clients. Oversee the underwriting process, ensuring compliance with regulatory requirements and company policies. Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Collaborate with other teams to resolve complex issues and improve overall business performance. Ensure accurate data entry, reporting, and reconciliation for all transactions. Desired Candidate Profile 6-8 years of experience in UK P&C insurance market or equivalent international experience. Strong knowledge of London Market, London Lloyds, US Insurance, and Prop...
Posted 2 months ago
6.0 - 8.0 years
8 - 10 Lacs
Kochi
Work from Office
Roles and Responsibilities Manage daily operations of the team, ensuring efficient processing of life insurance claims, benefits, and pension administration. Oversee a team size of 20-25 members, providing guidance and support to ensure high-quality work output. Collaborate with internal stakeholders to resolve complex issues related to policy servicing, underwriting, and customer service. Develop and implement process improvements to increase productivity and reduce errors in insurance operations. Ensure compliance with regulatory requirements and company policies. Desired Candidate Profile 6-8 years of experience in US Insurance industry with expertise in Life Insurance & Annuities. Strong...
Posted 2 months ago
5.0 - 10.0 years
1 - 5 Lacs
Chennai
Work from Office
Role - Subject Matter Expert - P&C Insurance Job Summary The SME-Policy Servicing role involves managing and optimizing policy servicing processes within the Property & Casualty Insurance domain. The candidate will utilize their expertise in MS Office and English communication to enhance operational efficiency. This role requires night shift availability and focuses on delivering high-quality service without travel obligations. ESSENTIAL QUALIFICATION: Graduate with 5 - 10 years of overall experience Flexible to work from office and in night shift timings Excellent Communication skills in English, both verbal and written Min 4 years of Mandatory work exp - P&C Commercial Insurance preferably...
Posted 2 months ago
2.0 - 5.0 years
0 - 3 Lacs
Chennai
Work from Office
Role - Senior Process Executive - P&C Insurance An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team. ESSENTIAL QUALIFICATION: Graduate with 2 - 5 years of overall processing experience preferably in P&C insurance Flexible to work in night shift timings Excellent ...
Posted 2 months ago
3.0 - 8.0 years
4 - 7 Lacs
Noida
Work from Office
Basic Function Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim track...
Posted 2 months ago
1.0 - 4.0 years
1 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Hybrid
We are seeking a talented individual to join our US C&C team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst - Insurance Operations An opportunity to understand end to end lifecycle for US Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Busi...
Posted 2 months ago
5.0 - 10.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Greetings, We are looking for Assistant Managers for a leading Insurance Company in Bengaluru . Designation- Assistant Manager This is a operations management role with with a team Management of 50-100 resources and 2-3 TL's. This is a Us insurance Profile where candidate would be handeling end to end responsibility of the whole process. Profile Requirements 7+ years of experience in General Commercial Insurance Minimum 2 years of team Handling. Excellent Communication Skills. Experience in Process management. MIS Reports, and daily team operations, KPI's & similar metrics. Background in BPO\KPO Industry preferred. Comfortable working in US Shifts. Location Bangalore To know more on the role...
Posted 2 months ago
8.0 - 12.0 years
15 - 18 Lacs
Chennai, Bengaluru
Work from Office
Job Responsibilities : A Insurance domain expert with good understanding of Industry Trends 10+Years of Experience in Managing A Insurance Operations for a Leading US based Insurer At least 8+ years of experience in US / EU / UK / ANZ - Life / Pensions / Annuities / Retirements domain operation. Manage Delivery of processes across A Value Chain across Multiple shores; Team size 100+In-depth knowledge understanding of Products Operations across any of the above domains Industry-recognised domain certifications in any one of the above listed domains Ability to identify opportunities to optimise / transform processes through Lean Green belt or Automation projects .Ability to understand Market/I...
Posted 2 months ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore /Kochi Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots 9986267393 / 7829336034 /9380300644 /7829336202 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering ...
Posted 2 months ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities I. Purpose of the Position Processes complex tasks, implements new tasks and/or manages existing tasks without supervision . Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. II. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, pr...
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
Noida
Hybrid
Job Responsibilities Scrutinizing dental claim documents & settlements Process claims as per the set healthcare guidelines Follow HIPAA guidelines Accurate processing of Dental claims and meeting productivity targets Good understanding of Claims adjudication fundamentals Good understanding of ICT & CPT Codes Knowledge of policy concepts like Deductible, coinsurance, copay, out of pocket Able to learn, adapt, implement process guideline into practice, work as a natural team-player in the process Handle escalations Need to ensure quality and productivity targets are met Ensure compliance with internal policies and procedures, external regulations and information Technical Skills/other skills C...
Posted 2 months ago
10.0 - 15.0 years
12 - 18 Lacs
Vadodara
Work from Office
10+ years of experience in a Manager role, in BPM, IT & ITES industry. - Operations/People/Stakeholder Management - "Mortgage/BFSI US International Experience in BPO/BPM Mandatory" Watsapp (Anuj - 8249759636) for further details.
Posted 2 months ago
8.0 - 13.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the tea...
Posted 2 months ago
6.0 - 10.0 years
7 - 10 Lacs
Trivandrum/ Thiruvananthapuram
Work from Office
Designation : Assistant Manager -Insurance Operations ( P&C Insurance ) Experience - 06+ years Location - Trivandrum, Kerala. Qualification - Graduate/Post Graduate Skills Required : Insurance Claims, Property & Casualty Insurance, Policy administration, Underwriting, Team Management Job Descriptions: 6 to 10 years of experience with P&C Insurance background (Mandatory) in an MNC. Preferable domain experience in claims, submissions, Underwriting & Support , Policy Administration etc Excellent communication & Stakeholder management skills Team Handling Experience (exposure in performance management, attrition management, grievance management) - Mandatory Graduate/ Post Graduate in any discipl...
Posted 2 months ago
8.0 - 13.0 years
12 - 14 Lacs
Chennai
Work from Office
Job Title: Manager Process Training (US Banking ) Location: Chennai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment. This role demands strong expertise in US Banking , Crypto services , and Call Center Training Operations . The individual will manage a team of Assistant Managers and Trainers , ensuring best-in-class learning outcomes, operational readiness, compliance, and performance excellence across all aligned client accounts. Domain Expertise Required: US Retail Bankin...
Posted 2 months ago
0.0 - 2.0 years
4 - 4 Lacs
Noida, Gurugram
Work from Office
Role & responsibilities The purpose of this role is to measure the customers risk exposures, analyze historical data and assist in determining the premium that needs to be charged to ensure that risk. The individual will play an essential role in implementation of these projects from the prospect of our insurance domain. Major responsibilities include analyzing customer data set and aggregating the risks of different lines of business (such as General Liability & Automobile Liability) with the help of prescribed tools and techniques. Assessing the risks, and further segregating the various types of exposures amongst key factors such as state, territories, vehicle type, weight, radius, etc. A...
Posted 2 months ago
4.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Designation: Team Lead/ Process Lead Job Level: 4B Experience: 4-8 years Job Location: Bangalore (Work from Office) Shift: US Shifts/ Flexible to work with any shifts Notice Period - Immediate to 30 Days Mandatory Skills: Property and Casualty Insurance Note: Candidate should have Team Lead on paper experience is mandatory. Responsibilities: Transition Coordination: Process definition & documentation - Participates as a part of the transition team to prepare / review the process definition & documentation for the specific process within his/her purview IN ORDER TO enable the Manager finalize the To-Be process. Transition Coordination: Process Training & Certification - Co-ordinates training ...
Posted 2 months ago
0.0 - 5.0 years
1 - 2 Lacs
Kolkata, Pune
Work from Office
Consulting Skills, Client Knowledge, and Client Service: Prioritizes work as required to respond to client needs effectively UK pension/retirement/claims Healthcare / Customer support Participates & contributes in daily huddles and status meetings Required Candidate profile Excellent communication skills Excellent understanding of the organization's goals and objectives. Takes ownership and responsibility for work assigned.
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad, Navi Mumbai
Work from Office
Must have worked for US Healthcare EV/BV & Pre Auth Location - Navi Mumbai (Airoli) & HYD (Uppal) Shift - 5.30pm to 2.30am 5 Days working (Sat & Sun fixed OFF)
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Kochi
Hybrid
About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in wri...
Posted 2 months ago
3.0 - 6.0 years
4 - 5 Lacs
Mumbai
Work from Office
Job Title: US Healthcare Voice Support Company: Sembridge Location: Supreme Business Park, Hiranandani Powai, Mumbai Job Type: Full-time About Us: We're a leading BPO company providing exceptional customer service to our clients in the US healthcare industry. We're looking for talented individuals to join our team as US Voice Support Representatives Job Description: - Provide top-notch customer service to our US clients. - Respond to customer inquiries and resolve issues in a timely and professional manner. - Work in a fast-paced environment with a focus on quality and efficiency. Requirements: - Excellent communication skills (B2 Low and above). - Minimum HSC Pass. - Freshers and candidates...
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Desired Candidate Profile 0-1 year of experience in BPO/Call Centre environment or Freshers can apply for non-voice roles. Strong communication skills in English language proficiency required. Ability to work on rotational shifts including night shifts if needed. Basic knowledge of Property & Casualty Insurance products would be an added advantage but not mandatory.
Posted 2 months ago
4.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Designation: Team Lead/ Process Lead Job Level: 4B Experience: 4-8 years Job Location: Bangalore (Work from Office) Shift: Flexible to work with any shifts Notice Period - Immediate to 30 Days Domain: US Insurance Skills: Re-Insurance/ Property and Casualty Insurance Responsibilities: Monitors daily performance of the team against SLAs and provides guidance to ensure delivery predictability. Ensure that there is no billing loss. Talent management - Implements career development and succession plan for direct reports. Keeps the team engaged to ensure high morale and low attrition. Responsible for improving CSAT. Create and present reports internally and to clients. Diagnoses gaps in existing ...
Posted 2 months ago
8.0 - 12.0 years
7 - 13 Lacs
Pune
Work from Office
Should be working as TL / AM / DM on papers for Global Insurance process (Prefer P&C) Min FTE should be 10 Excellent communication skills comfortable working with rotational (US) shifts
Posted 2 months ago
5.0 - 10.0 years
2 - 5 Lacs
Chennai
Work from Office
Role - Subject Matter Expert - P&C Insurance Job Summary The SME-Policy Servicing role involves managing and optimizing policy servicing processes within the Property & Casualty Insurance domain. The candidate will utilize their expertise in MS Office and English communication to enhance operational efficiency. This role requires night shift availability and focuses on delivering high-quality service without travel obligations. ESSENTIAL QUALIFICATION: Graduate with 4 - 9 years of overall experience Flexible to work from office and in night shift timings Excellent Communication skills in English, both verbal and written Min 4 years of Mandatory work exp - P&C Commercial Insurance preferably ...
Posted 2 months ago
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